1. The Life Group Financial Services

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Dubuque, IA

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The Life Group Financial Services

5.0 (1 review)
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Services - The Life Group Financial Services

Life insurance

Audit and conflict resolution support

Current year tax preparation and filing

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6 months ago

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Allstate Insurance: Tim Dieter - Tim Dieter

Allstate Insurance: Tim Dieter

(4 reviews)

Tims' three offices are super friendly and helpful! Anytime I need help with a coverage question or…read moreclaim inquiry they have a specialist available to talk to! They even have agents in office to help quote my new house or any walk-in referrals! Just love everyone!

This is the worse Insurance Agent!! Too busy to return phones when there is a Serious problem! I…read morewas given wrong information twice when changing my due date. NEVER was I told it was going to be marked as late when changing my due date. So I go to renew, & my discount for on time payment was removed. I was never told this would happen. So my new premium went up $25.00. WHAT? I drive to work 6miles a Week & they wanted me to pay $161.00 a Month?? All becuz Allstate Billing never gave me correct information, twice! The stress & worry they caused me was Inexcusable, Cruel & Ridiculous! Allstate doesn't care at all about their customers! What company would treat their customers like this. The owner, Tim didn't even have the professionalism to call me once about this. I called 3 times to speak to him & was told he's "out of town OR very busy". What, does he work 24/7, he can't return 1 phone call to a Customer that is getting treated so poorly??? I filed a complaint with the Insurance Company Of Iowa & the BBB! This situation was unbelievable as it went on. They even sent me a Cancellation Notice the 2nd time I had to change my due date! Ya! Then told me it was sent in error. Again, not one time was I EVER told that changing my due date for my payment was going to be recorded as A Late Payment ! Allstate Is Not A Good Company To Be Involved With! Stay Clear Of Allstate!

The Life Group Financial Services - lifeinsurance - Updated October 2026

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