Allstate Insurance: Tim Dieter

2.0 (4 reviews)

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Allstate Insurance: Tim Dieter - Tim Dieter - Home & Rental Insurance Near Me - Dubuque, Iowa

Allstate Insurance: Tim Dieter - Home & Rental Insurance Near Me - Dubuque, Iowa

Allstate Insurance: Tim Dieter - Allstate Insurance - Home & Rental Insurance Near Me - Dubuque, Iowa

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Alibeth J.

4 years ago

Tims' three offices are super friendly and helpful! Anytime I need help with a coverage question or claim inquiry they have a specialist available to talk to! They even have agents in office to help quote my new house or any walk-in referrals! Just love everyone! read more

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Cj DogMom D.

1 year ago

This is the worse Insurance Agent!! Too busy to return phones when there is a Serious problem! I was given wrong information twice when changing my due date. NEVER was I told it was going to be marked as late when changing my due date. So I go to renew, & my discount for on time payment was removed. I was never told this would happen. So my new premium went up $25.00. WHAT? I drive to work 6miles a Week & they wanted me to pay $161.00 a Month?? All becuz Allstate Billing never gave me correct information, twice! The stress & worry they caused me was Inexcusable, Cruel & Ridiculous! Allstate doesn't care at all about their customers! What company would treat their customers like this. The owner, Tim didn't even have the professionalism to call me once about this. I called 3 times to speak to him & was told he's "out of town OR very busy". What, does he work 24/7, he can't return 1 phone call to a Customer that is getting treated so poorly??? I filed a complaint with the Insurance Company Of Iowa & the BBB! This situation was unbelievable as it went on. They even sent me a Cancellation Notice the 2nd time I had to change my due date! Ya! Then told me it was sent in error. Again, not one time was I EVER told that changing my due date for my payment was going to be recorded as A Late Payment ! Allstate Is Not A Good Company To Be Involved With! Stay Clear Of Allstate! read more

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Terry H.

1 year ago

Horrible agents. They allowed someone to take over my policy and change the address and phone number, then file a claim. I discovered it only by seeing it on my app. After resolving the problem and getting a new policy number, they had problems with restoring my 'Full Pay' payment plan. They kept changing it back (or never changed it in the first place) to the more expensive monthly charge. This was MONTHS ago, I thought it was resolved because my app said the Full Pay plan payment was scheduled and they had my bank info to take the payment. Suddenly I get a letter that says I am being canceled for non-payment when the automatic payment isn't due to be taken out for several days! I call them, and all I get is voicemail and they never call back! I've been with this agency for years, initially when they were here locally in Rochester MN, but now they transferred my business to their office several hundred miles from me in IOWA! Allstate has been good insurance, but this agency hires inept idiots. read more

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Matt L.

6 years ago

All state is a great company. But Tim office is a joke his agents have no idea what they are selling and misrepresented the policy. Make sure before signing anything with them check your coverage. Stay far away from Tara Stadel she has no idea what she is doing. read more

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More info about Allstate Insurance: Tim Dieter

3448 Hillcrest Rd
Dubuque, IA 52002
Directions
(563) 582-2277
Call Now
Visit Website
http://allstate.com

From the Business

Specialties

Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call or click away. As a dedicated Allstate Agent in Dubuque, I know how important it is to insure what matters most to you. I have been a part of the Dubuque community since 1999 and I could not imagine running a business or raising a family anywhere else. Providing outstanding customer service in a community I love, while helping friends and neighbors learn how to choose the right coverage, is very rewarding. Giving back to this community is important to me. I am a proud supporter and board member for the Dubuque Girls Independent League (DGIL). An organization which aims to provide competitive and recreational opportunities for the development of softball skills. My team and I appreciate the opportunity to get to know you and help you find the solutions that meet your insurance needs. When customers come to my agency, I want them to feel welcome. You can always stop by for a policy review or to get answers to insurance-related questions. Call or stop by our agency located at 3448 Hillcrest Road in Dubuque, IA!

History

Established in 2009.

Thirteen years ago Dieter & Associates strived to make customers happy, providing them affordable coverage. That is still the same today. We aim to please and care for all our customers and their needs.

Meet the Business Owner: Tim D.

We look forward to helping families like yours, protecting things that are important - your family, home, car and more. We are here to help you prepare a strategy to achieve your financial goals. Owner Tim Dieter has immense involvement within the Dubuque Community. Awards: Allstate Financial Leader Award-10 Years Community Service: Asbury Park and Recreation Board Member AAA - Asbury Athletic Association Board Member DGIL - Dubuque Girls Independent League Board Member Coach - Asbury Thunder Coach - Asbury Slammers Coach - Future Lady Stangs Basketball Industry Services: NAIFA - National Association of Insurance and Financial Advisors

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Lexi did a great job helping me get a quote, answering many questions and returning my calls…read morepromptly. We are now with Sam Herrig group because of this great customer experienc.

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I asked State Farm for quotes. Lena answered all my questions and returned my phone calls. Lena is…read morefriendly, helpfull, professional and knowedgeable.

I was sold a policy that I was told was "great coverage". After some storm damage to the house and…read morefiling a claim, I waited weeks for an appraiser, made a pile of calls trying to get the appraiser there, given a bunch of excuses for him to show up and then he had have numerous reasons why nothing would be paid. The funniest part was when the appraiser admitted he couldn't even authorize payment, it had to go to someone higher up and the chances of anything getting paid were less than 10%. And for roof damage, the split my roof into 6 sections and I was told that 50% of the section would have to be damaged for replacement.... of only that section. I swear, he counted the total tiles of each section, then the damaged tiles and said that my damage was below my deductible (there's another scam) and I should "hire a friend that's a roofer and buy him some beer". Low rates at first then just steadily kept going up. If I had realized that they insured on bad faith (look up that lawsuit in Texas) I would have dropped them years ago. Now read on for someone to make excuses and say they want to make it right.... clue: that's only for PR. There is no making it right.

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Kaylee at Rachel Davis Insurance is wonderful and efficient to work with. She has made my…read moretransition from Illinois State Farm to Rachel Davis seamless. Thank you!

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Denlinger Herrig Insurance

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I have been with Denlinger for less than a year. In the last 6 months I have had a neighbor flood…read moremy garage and have been hit by another driver, and while these claims were not against my insurance, Randi and Jim stepped up to handle everything. Sometimes, local is just better.

From the owner: Offering all insurance services. Auto - Commercial and…read morePersonal Homeowners Rental Life Health Commercial Insurance Condo Insurance Special Event Insurance

Paul Kern Insurance

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Paul Kern has been my insurance agent for more than five years. He has found me substantial auto,…read morehealth, home and umbrella coverage for very reasonable rates. He always takes all the time I want and answers every question I ask. He is well connected locally, informed on all the issues and an entertaining conversationalist. I recommend him highly.

From the owner: Paul Kern Insurance is an independent insurance agency located in Dubuque, IA. We provide Travel…read moreInsurance for coverage both Domestic and Foreign Our agency is an independent insurance agency which means that we work for you, and not an insurance company.

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Lisa N.

16 years ago

I might go as far as to say I love my agency! They are so friendly and they always and keep me updated on new services and discounts. The rates are great and the service is awesome. I have nothing negative to say about them! read more

Jennifer B.

16 years ago

They are very easy to work with and the rates are great!

Tim D.

4 years ago

What a great group of folks at this office!

Allstate Insurance: Tim Dieter - homeinsurance - Updated November 2026

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