For ANY issues that you may be having that are Otolaryngology (Ear/Nose/Throat) related, I could…read morenot recommend trying to see Dr. Ksiazek enough - after just one visit with him, I was very impressed. Dr. Ksiazek was very kind, calm, and helped put me at complete ease with my entire visit. (** Quick summary: For about 5 weeks, I had been having some continuous, unexplained "burning sensation" around my lower throat/voice box area. When it wasn't subsiding, I naturally became more concerned and then made the awful mistake of trying to diagnose myself "online", which only made matters 10x worse. I was a nervous wreck thinking I had something serious. After seeing several of my own doctors who didn't think it was anything of significant magnitude, they referred me to an ENT. Since the issue STILL wasn't subsiding, my worries weren't either. BY CHANCE, I found a quick appointment with Dr. Ksiazek at his Glen Ellyn office.) The entire experience was wonderful. From the time I signed in, I wasn't sitting in the waiting room but maybe 5 minutes when one of the nurses had called me back. I hadn't even made a dent in filling out the few pieces of paperwork. She was very kind and friendly - walked me back to one of the offices to await the doctor. After taking some quick vitals, the nurse said that Dr. Ksiazek would be right in. I am not exaggerating when I say no more than about 1 minute later, Dr. Ksiazek knocks and walks in and introduces himself. I was shocked (in a good way)! I hadn't even parked my car more than 10 minutes earlier and the nurse hadn't walked out more than 2 minutes ago. Perhaps by coincidence it was a very slow period, but still. As mentioned, I felt completely at ease. Dr. Ksiazek was kind, soft-spoken, and had a calming demeanor. He asked me to explain to him what was going on - and I took a few minutes doing so. I told him that after about 5 weeks, I had just worried myself sick trying to figure out what condition I had, and that it wasn't subsiding. Based on what I must have written when I scheduled the appointment (and perhaps reviewing my previous doctor visit notes and records in the system), it almost seemed Dr. Ksiazek had an idea of what was going on with me, but said he would do a scope of my throat to put me at ease. I had never had one of these before, and Dr. Ksiazek explained what it is, how he would do it, and said it was very quick and painless. The entire scope procedure was not at all uncomfortable, and quick - maybe 45 seconds tops. On a scale of 1-10, discomfort was maybe a 1.5. After I sat for about 5 minutes of having numbing spray put in my nose, Dr. Ksiazek ran a scope thru my nose (no pain, and he talked to me calmly as he did everything) and was able to see my throat. Long story short - I had common laryngeal reflux (similar to acid reflux) which had been happening so often it left me with the continuous burning sensation of my throat. I felt like 5 cinder blocks had been lifted off my shoulders. We also addressed my rare laryngeal spasms (feeling of waking up suddenly and not able to catch a breath) which he felt were also related to the reflux condition. I was prescribed some medicine to try, and Dr. Ksiazek told me to message him and just let him know how things were proceeding several weeks later. I left feeling with a huge sense of calm and relief - and all within about a half hour of walking thru the parking lot (Can't beat that! Again, this may be a unique situation just based on that particular day's schedule). I only wish I could have found Dr. Ksiazek sooner. I highly recommend him for any of your ENT needs or for any situation you may be having (ENT related) which may be of concern to you. You can even make some appointments online! Highly recommended, and I would def see Dr. Ksiazek again or refer my family to him!

It has been 16 days since my son's labs were drawn. I had to reach out for results and no summary…read moreis being provided. What was the point of the labs if they were going to be intentionally ignored? Despite my efforts to follow up, there has been no communication or action taken. This delay is unacceptable and raises serious concerns.

DO NOT GO HERE! Please save your money. They will bill your insurance as a hospital bill causing…read morethousands. Please do not be like me and look up reviews for the actual facility and not just the doctor. The documents you ask to sign do not make this explicit and trying to get a hold of someone leads from one call to another with absolutely no help. PLEASE AVOID THIS DOCTOR AND THE REST OF THEIR MEDICAL GROUP!

By chance, in May I saw Dr. Melody Derrick at my usual CDH hospital office location when my regular…read moredoctor from the same office - Dr. James Carsten - was not available for the week. Since I had not been able to get in with my regular doctor, I had to have some on-the-fly blood tests two days before at a Cadence Convenience Care location. While the results were not alarming, I was told to follow up with my regular doctor a few days later. By chance, I was able to see Dr. Derrick as a substitute within two days and to go over my results. My office visit was very suffice, to say the least. Dr. Derrick was very prompt (I was only waiting in the doctor's room roughly 5-8 minutes), extremely nice. We went over my previous blood tests and what was going on, and just for precaution - she ordered me a few more tests. We even went over some of my other previous tests (from previous visits with Dr. Carsten) which I thought was very nice. Within a few days, all of my tests results had come back with good news, and Dr. Derrick posted the results very quickly on my CDH MYCHART, and answered my emails. I was quite nervous waiting for some of these results, and Dr. Derrick tried to re-assure me that more than likely I was going to be just fine. She has a very nice bedside manner and I didn't seem "rushed" out of the room. While Dr. Derrick is not my regular doctor, I would highly recommend her as a new doctor if you are searching for one - or - if by some chance your regular doctor of the same location may not be in, and you need to see a doctor in a pinch. She is very nice, thorough, and it also didn't hurt that she is very attractive. :) Highly recommended.

Excellent doctor, fairly easy to get an appointment, and REALLY listens.read more