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Midwest Trailer Sales

5.0 (1 review)

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5 years ago

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Redline Watersports - From his 'craft via mondays child's good times.

Redline Watersports

(8 reviews)

Horrible experience with their service and owner. I went to have a boat warranty transferred and a…read morefew other minor things. They told me it would take 2 hours to do and I would be out of there by noon. I drove from 3 hours away. Left my house at 5 in the morning. Got there took the cover off my boat and unhooked it. When I came back around noon they said it would still be a little bit. After sitting in my truck for another couple hours I went in to ask about it. Kept getting the run around. I was finally able to leave at 515 when they closed. They brought my boat out and didn't even clean the algae and scum off of it after pulling it out of the water. Then I look down the side of the boat and a huge scuff mark from hitting up against the dock. So the owner cleaned that rub mark off about 6 ft long. Then they locked up the doors and left didn't even offer to help me put my cover back on the boat. When putting the cover back on I realized why. There was grease all over my seadeck on the back platform. Then when I got inside the boat there was a chip out of my floor gel coat and random cuts in the main piece of seadeck. Also grease from dirty mechanic shoes inside the boat and the battery box covers were left off as well. I took the boat in on sept 11th 2025 and this review I'm finally leaving on Nov 7th 2025. After going back and forth with numerous phone calls that were never returned and text messages left unanswered. I was originally apologized too from the owner and he said he would get it all taken care of for me now the last message he sent me stated there was no way his mechanics caused the damage to my boat and when I responded I never got a response from him. I just simply wanted the damage to be fixed but now I guess I will be more money out of pocket to fix the damage caused by the neglect to my boat by their service team. I just purchased the boat and it had 190 hours on it and was still in like new condition. 2022 Mastercraft nxt24. I have never been ran around so much by a small business owner. He blames it on loosing his service manager. Just nothing but excuses from him. I have gave him more than enough time to remedy this situation and have gotten no where with it. Im honestly surprised my warranty got transferred through ilmor and mastercraft. I made sure to call and verify those things. Also you think that when I called to setup the appt and told him I was 3 hours away and that he was the closest mastercraft dealer to me that he would have looked up any recalls or warranty issues with my boat so we could get those taken care of while I was there also. I learned when I was there that my surf system tab sensors have a replacement for them. They didn't have them in stock so I couldn't get the work done while the boat was there. Now I have to find a different dealership to take the boat to and get this issue resolved. Nothing but bad business. I'm assuming he won't be around very much longer with how he conducts himself. I'm uploading photos and screen shots of messages as well to this review for proof. So disappointed....

We have visited Redline several times over the past year, and I cannot say enough about their…read moreexceptional customer service. The staff is professional, friendly, and knowledgeable. They are highly responsive to our needs and always eager to please. Most importantly, when they promise something, they deliver.

Quam's Marine & Motorsport

Quam's Marine & Motorsport

(6 reviews)

I don't normally write a review on businesses but this time it really is ridiculous not to!…read more We bought a used boat at Quam's mid August. The staff made arrangements to meet us before normal hours on a Saturday in order to get us out on the water in the boat before signing papers. However, there was a hiccup with the battery on that morning. The guys put in a new battery that morning and it started right up. To make a long story short, switching the battery was not the solution. We stalled on the water twice after putting the boat on the water at home. However, after contacting Roy Quam the first time, we took the boat back and work was done on the issue. Next week, we got the boat back, and, on the lake the next day, motor stalled again. I was really upset with the boat to say the least! I said I wanted a different boat and Roy understood completely. If we wanted another boat, they were willing to credit us the full purchase price towards another boat. However Roy stated that he was confident that they could fix whatever the wiring issue was happening on the Ranger. We agreed to try to have the issue fixed. Roy made arrangements to come pick up the boat this time so they could get working on the problem right away and we could get the boat back sooner, ( We live an hour and fifteen minutes away from Quam's.) I appreciated that and was really surprised that he did this. After working on the boat for two weeks, we think the issue is fixed but have only had the boat out once since getting it back. I am happy to say that the motor never stalled on this outing. We did have one minor glitch but Roy said to keep him posted on the issue in case it happens again. I haven't experienced customer service like this in a very long time! On a purchase like this, your heart sinks when you have problems immediately. My husband and I have been pleasantly surprised by the loyalty to their customers and their products that Quam's has shown us repeatedly. We are very glad we bought our boat at this dealership and would/will buy there again without hesitation!

Just purchased a new Bennington Pontoon from Quam's Motorsports in Stoughton, Wisconsin. This is a…read morefamily owned dealership that delivered an awesome purchase experience. We're new to boating and they made it as smooth as could be. John Quam was there from the beginning and has been there even after the purchase. He personally delivered our boat to Lake Waubesa on his own truck, spent an hour on the lake, showing us all the ins and outs of our new boat. Even though we had ordered our new boat at the busiest possible time, John went out of his way to get us our boat ready for the big Memorial Day weekend. He kept me in the loop, even sending me an email (3.5 hours after they closed) to let me know that they had just completed getting the boat prep'd and it would be ready for delivery the following day! We were thrilled to be able to enjoy our boat for the weekend. After driving our boat, we started getting a warning alarm on our motor. John sent one of his techs right to our dock to diagnose the problem. With no luck, John personally came and picked up our boat and took it to the shop. Turned out to just be weeds in the water intake. After fixing it and a few other minor issues, he personally delivered the boat after they closed. Now that's service! I can't provide a more positive recommendation for anyone looking to buy a new or new to them boat. You just don't find this kind of service these days and when you do, you want to tell people!

Kunes RV

Kunes RV

(50 reviews)

Friendly helpful staff! Great deal low pressure. They also love dogs! Our dog Lilly was in the car…read moreand they insisted on her coming in to visit! They loved her and she loved them.

I would not recommend purchasing a camper from Kunes RV of Elkhorn. We bought our travel trailer at…read morethe RV & Camper Show in February. As first-time camper owners, we attended the show open to the idea of purchasing, though not necessarily intending to do so. When we came across the trailer we ultimately bought, we fell in love with it. Initially, the purchasing experience was very positive. We were treated well, and several essential items were included in the deal. The only negative during the purchase process was our interaction with the finance representative, Chadwell, who was extremely pushy and condescending during the discussion of extended warranties. When we declined all warranty options, he told us, "you're making a huge mistake." Bullying is not an effective or appropriate way to build trust with customers. Unfortunately, things deteriorated significantly after the sale. We were told the camper could be ready within a week, but after leaving the show, communication was extremely poor. We received no communication from the dealership for nearly six weeks. Emails went unanswered due to being provided with an incorrect email address, and the person who sent the initial welcome email was not actually a salesperson. When I eventually called to explain the situation, I was told someone would call me back the same day, but it took two additional weeks to hear from anyone. When we finally scheduled our three-hour orientation, we were already en route to the dealership when, just 40 minutes before our appointment, we received a call from Eric, the General Manager, informing us that our camper "wasn't ready." This was two months after our purchase, despite being told at the show that it could be ready within a week. Understandably, we were very upset. Eric promised to "make it up to us" by including additional items and assured us the camper would be "standing tall and pristine" when we arrived--an expectation I had from the beginning, regardless of the delays. He also said he would personally meet us at our orientation, but he never showed. The orientation itself, along with our interactions with the technician, the warranty representative, and Jeremy, were all very pleasant. Eric did follow through on including additional items to compensate for our experience; however, no amount of free items can make up for poor communication and lack of follow-through. I would have preferred significantly better customer service over any extras. I wish our experience were an exception, but we personally know several others who have also purchased campers from Kunes and had similarly poor experiences. Based on our experience and those of others, I would not expect a smooth purchasing or delivery process when buying from Kunes RV of Elkhorn.

Ford's Mobile Repair - We repaire all your makes and models of commercial trucks and trailers

Ford's Mobile Repair

(3 reviews)

Sherman

My experience with Ford Mobile Repair was absolutely excellent. Paul was a little late but…read moreunderstandable as he's super busy. My repair was a hub on my cargo trailer. Paul did the repair and went above and beyond to make sure the rest of the trailer was fully operational. I appreciate this type of service. 5 stars from me. I highly recommend.

Legit THE WORST BUSINESS I HAVE EVER DELT WITH MY ENTIRE LIFE! ABSOLUTELY WORST CUSTOMER SERVICE…read moreEVER! HE QUOTED ME $65/Hr on Tuesday then Saturday night demands out of know where that i must pay him $125/hr?¿?¿? ... Before he attempted to Bate & Switch he shows up on Tuesday July 3rd 2018, i was excited because i thought my car was going to get fixed before the holidays but he looks at the bent tie rod and immediately leaves claiming that he apparently had "more important" calls to adhere to, so i immediately felt as if i was not valued!..he then ignored my text and calls for days then says either Thursday July 5th or 6th he could fit my car in... Then he ignores me for another couple of days and tells me that out of no where that the only way he will help my disabled car is if i pay $125/hr!!! What kind of money hungry Bate & Switch type sh*t is that????????? His truck he uses looks like some stolen ice cream truck! He is extremely unprofessional and very rude and inconsiderate and doesn't care about people who are in sudden hardships he only cares about nickel & dimming people who are going through hard times!! DO NOT BELIEVE THE POSTIVE REVIEWS THEY ARE ALL FAKE! He begged me to write a positive review even when he had completely bate and switched me by going from $65/hr to $125!!!!! Honestly i have no clue how a man who cons the weak but still has a job!! Paul started this Business just about a year or so ago and if he keeps up having such shady Buisness practices and does not respect or value potential customers he will not be in Business for much longer ! My advice GO SOMEWHERE THAT RESPECTS YOU AS A PERSON AND NOT JUST A DOLLAR SIGN!! PAUL THE OWNER OF FORD MOBILE REPAIR DOES NOT DESERVE YOUR BUISNESS!!! I won't recommend anyone else you should go to because I'm not campaigning for anyone...but what i can say wholeheartedly is that the owner (Paul) of Ford Mobile Repair is extremely unprofessional and very rude and will quote you one thing than double the rate for absolutely NO REASON WHAT SO EVER other than the purposes of NICKLE AND DIMMING YOU FOR YOUR LAST DOLLAR! HE IS UNTRUSTWORTHY AND VERY UNPROFESSIONAL AND MONEY HUNGRY!

Midwest Trailer Sales - trailerdealers - Updated May 2026

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