Tim at Canvas products of Eagle River made an excellent and timely cover for our pontoon. Well done…read moreand super nice people!!

Had a pontoon cover made a couple of weeks ago and the quality, service and timeliness were…read moreexcellent. Cost was competitive too. Thanks Tim and your staff for a job well done!

BEWARE - Go Elsewhere! This company will not work with you under any circumstances. They're only…read moreinterested in taking your money, and once they have it, good luck getting any help or flexibility. They'll hide behind their "policies" instead of being reasonable or helping good, repeat customers who take great care of their rentals. I'm warning future renters - stay away. It's only a matter of time before you experience the same treatment I did. There are plenty of other honest boat rental places out there - don't waste your time or money here.

Great place. Friendly people that actually want to help instead of make excuses. Quality work…read moredone on time. They rarely say no, which I love. I'll be back every boating season

Brad was awesome to deal with! Ordered a maverick x3 rr and he took me through all the details and…read moreadd ons. Kept me up to date with progress. Had a slight issue with a hose clamp. He took care of it right there. Great guy, knows his stuff and stands behind what he says.

Purchased a new 26 ski doo from dealership. Brad in sales was very helpful getting me set-up with…read morenew sled out of the crate within 2 days of ordering sled. The set up technician Trevor did a very detailed walk through of new sled, full tank of gas and even installed a few add on for us . They offer 15% off on any in store purchases with new sled order. A nice low pressure small town shop with a good team to help you out. Pricing was fair and more competitive then other shops in this region.

Rocks is great! Two day jet ski rental! We had a blast. They helped me understand how to avoid…read moreissues. Lots of weeds right now in the lakes, they told us what to avoid & it worked. They are a lot of fun, nice people. This is our 2nd year using them. Highly recommend!

Love the people! The sleds were great, amazing customer service. Would highly recommend for anyone…read morelooking to rent while in the area.

Paul is the greatest. Can you believe he coached me on how to make a better deal with a competing…read moreboat dealer. How can one ask for better then that? And his service is good, too. Has a boat landing on Big Stone right across the street.

Ginger filled up our tank and we also bought some things. Great family owned business. Fair…read moreprices and high quality service.

Small shop personalized work. Great work with on time performance…read more Beautiful when you get it back. I have used more than once for a reason!!!

This place is a hidden gem tucked away in the Northwoods. Check your map carefully looking for the…read moreclosest street and then slow down and turn! Jesse, the owner, does high quality work at a very good price. He gave me options too. The work took less time than I was expecting and he even cleaned the interior which was quite the mess. I highly recommend this shop!

My friend and I have never been ATV - ing. The owner and…read moreStaff made us feel confident and very comfortable. It was a great time...and we're seniors. There was a beautiful small lake and Sandy beach...we stopped and had our lunch. We loved our whole experience

Rented snowmobiles (sleds) from Toy Shop. The staff was excellent and informative. Our group was…read morenot first time riders, but if we were we would have felt comfortable and fully prepared by the staff with all safety and tail information. We rented full gear, (helmets, pants, jackets, boot covers) and they were all very clean and in great shape. The sleds were 2021 models and in tip top shape. Rental rates were very affordable and lowest in the area. I unfortunately had my car keys fall out of my pocket on the trail while driving to return the sleds. The staff went above and beyond trying to help the situation. They had two staff members take sleds and back track the 18-mile trail to our cabin in an attempt to locate my keys. Another staff drove our group back to our cabin to search. Truly grateful to the Toy Shop staff for all their help. Ultimately we couldn't find the keys and they drove me to Rhinelander to pick up a rental car. They let me leave my car in the parking lot for almost a week while I returned to Chicago to pick up my spare key set and fly back up to retrieve the car. Not ideal, but given the circumstance.. the Toy Shop really really helped me out. Thank you very much to the Toy Shop Staff. Got to know the owner a bit and it's a small family business, local to Eagle River. Great people with great service. Wouldn't rent from anyone else.

I would like to complement Mike in service and his team. They quickly diagnose the problem with my…read more2019 Yukon XL and repaired it. I am now getting excellent gas mileage from 17 miles per gallon to 22. We will be back.

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.