I bought a Generac generator from MGS in 2018 and cannot say enough good things about the good and competent people who work there. I have had an annual maintenance agreement since then--between the installation crew and the service team (including the office) I have met many of their employees. i have had the occasion to call for service when the office is closed and the person on duty has returned my calls promptly, helped me troubleshoot, and if I needed a repair, put me in line for the soonest appointment--as I recall the two times, it was within 24 hours though I live an hour away. The Generac has worked perfectly and the people couldn't be nicer. Sorry the fellow writing the above review somehow didn't have his call returned and thus didn't have an opportunity to get to know them or their products and service. read more