At first I was cautious because they don't answer their phone when I called to get an exam. They called me back and I scheduled an exam anyway. The exam was through and I went elsewhere to get my glasses made. When I got my glasses I could not see out of them the clerk said that's because they are single vision but I wear a progressive. Not sure why it's not in the prescription that's is the only reason I need glasses is to read. I spent like $98.00 on an exam and I'm out $600.00 in 2 pairs of glasses that I cannot use. Its Friday 5-29-23 I have called multiple times but they don't answer the phone. So I went to Midwest on central in person. The front desk receptionist said they could not get I contact with the doctor but I could come in on Tuesday. I kinda need glasses now. I also said I've been calling but you guys don't answer the phone. She said she noticed the phone is not ringing, what a dummy. Do you think that's why business is slow? Incompetent staff, won't answer their phone or get it fixed, poor customer service, I WOULD DEFINITELY NOT RECOMMEND THIS PLACE. read more