The entire team was in the showroom. It was near closing time and they were moving the inventory…read moreinto the showroom for the night. Usually there would be one or two members to give a sideways glance, but not in this group. They all gave at least the look of "hey, good to see you "! I was there for a quick parts pickup, so I won't be long. I had a couple questions about the newest bike I just purchased. My first Indian; bike number 25 overall, where the first one was bought just over 50 years ago! 15 years ago I sold #24. Time flies, huh? The answers I got were not rushed to get me out the door. The personality of that crew just earned them a spot on the team that can take care of my newest bike! The Indian Scout Rogue 60 ABS. A mouthful to describe a well built, low center of gravity, 1000cc V-twin that will last as long as I have a well-trained team standing behind it, ready for anything that comes along. Thanks guys. Oh, and motorcycles is just the tip of the iceberg for what they represent! I assured them that I will be directing my attention towards them for recreational vehicle purchases, service of them, and all the add-ons that make them squeeze more fun out them going forward.

Replaced a wheel speed sensor myself and the ABS light and DTC for front wheel speed sensor were…read morestill on. Called the dealership, made an appointment assuming that they had to reset the light with their proprietary software. The day before my appointment they called and told me they sold my wheel speed sensor to another customer that did not have an appointment and was a walk in. They did not have another appointment until two weeks later. Show up early for the appointment two weeks later, they start working on my bike right away. Two hours later they are done. During the post repair inspection I noticed the front headlight cover was not fully installed. For $115 per hour shop rate and $200+ sensor I expect better quality and customer service. I'll ride further or trailer my bike next time I need service. Don't recommend.

Great service & Great pricing! Steve and his staff are very friendly & knowledgeable!read more

friendly and knowledgeable staff, quick turnaround time, quality parts and service, will be backread more

Professional installation and expert service on exotic Swedish suspension parts available close by…read more Cool.

I take my motorcycle here whenever I have any issues. They always give me their best opinion before…read morecharging me any fees. They try to tell me a specific time frame when the work will be complete as well. It's definitely a more home related shop who actually cares about your merchandise. Come here with confidence that they are going to do the best they can!

We bought a scooter from Motorsports in Main almost a year ago and the associate was very helpful…read moreand accommodating. I called today to get advice on a broken part (user error) and he was very helpful and kind once again. We highly recommend this service!!

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

Friendly Staff! We came looking for some Harley T-Shirts for friends back home. We found a few. I…read morealso got me a jigger to say I came to Winston-Salem. Will be back if we're in town.

Excellent experience at Smokin' HD! The staff in the sales, service and parts departments have all…read morebeen wonderful to work with. I appreciate that they listen to me and are always willing to go above and beyond to ensure customer satisfaction.

Excellent service Very knowledgeable…read more Quick to help Highly recommend Great customer service

I was in the Winston Salem NC area and I had an electrical issue with my bike! Found these guys,…read moreeven though they were not able to resolve the issue... we did determine the problem and I was able to fix it myself. I also found out that they tune bikes, and are Harley Davison authorized to change the ECM. So I brought my bike back and got it tuned! Total satisfaction with the bike now! Plan to bring my brother's bike here as well! We are 3 hours from here!! But totally worth the trip! Thanks guys see you again soon!

Everything went well. They are a local shop that is great at what they do and treat you like a…read moreneighbor!

I've had my car serviced at many places over the years -- including the dealerships-- and I've…read moreoften walked out feeling pressured into services I didn't plan for. Last year I went in for a simple oil change and ended up with a year-long payment plan for 'required' items. Tires were pushed aside for other things they said were more urgent, and the whole experience felt like a sales pitch, not a service. Oak Hollow has been the complete opposite every single time. I've come here before for inspections, and they've always treated me with respect and clarity. This time, they passed my inspection but also took photos of my tires and explained what would likely come up next year. They printed three tire options without me asking and talked me through each one. What really stood out is that they recommended the lowest price option -- not because it was cheap, but because it made sense for my driving habits and the fact that my car has only reached about 40,000 miles in seven years. They didn't assume anything about me, didn't pressure me, and didn't try to upsell. There's a reason I'm willing to make an appointment and come back the next day, even though other inspection places are closer. Oak Hollow treats people right, and they've earned my loyalty.