We requested some assistance because of battery issues with our Toyota Prius. We requested help…read morethrough the Yelp app and even though it was the weekend someone promptly got in touch with us and ordered the parts needed. When we needed them installed Fred did the job quickly and efficiently. Everything was well priced and the service was excellent.

Terrible terrible job .I took my car in and they said it would be done in a day.a week later they…read morehadn't even looked at it . Did a terrible job and didn't even fix the problem but charged for it They did the same thing to my boyfriend had his truck for 2 weeks and didn't fix a thing in fact Made it worse.

Absolutely incredible service! Jaime went above and beyond to make sure our needs were met. I…read morehighly recommend this Jiffy Lube branch!

Ironically, I see I wrote a 5 star review for this same location in 2017. Makes sense, I have been…read moretaking all my vehicles here for the last several years. But today, I was met by the single most rude employee one could imagine. Now, maybe she was just having a bad day (it happens) but to interrupt my sentence just to tell me "I need you to put on your parking brake, roll down your window and give me your mileage" with a level of demand and urgency as if the lives of children were at risk, is a little much. My response; "Wow, that is a lot of needs." She again repeated her demands and clearly I failed to understand how serious the moment had become so she added pointing and gestors to supplement her request; "I need you to put on your brake, roll down your window and give me your mileage!" Yeah, I heard your list of demands the first time. I have been pulled over with less consternation then what this tech was displaying. I simply replied, "No, I think I will go someplace else." Remember when I said I have been taking all my vehicles here for nearly ten years? That stopped today.

We were on a road trip coming down from Brian Head and realized we needed new front brake rotors…read moreComing down the mountain, the grade was tough on the disks and warped the left dish, as a result the front vibrated when applying the brakes. Thankfully, our friend Steve, hooked us up with Burt Brothers Tires for a repair. When we arrived, they were friendly and welcoming and immediately took in the four runner to examine it. In the end, they replaced both front rotors, placed new pads, and conducted a four-wheel alignment. They did a great job for a very reasonable price, much less then it would of costed in California. The vehicle drove like new right when we left the service center. Thank you ladies and gentlemen for a job well done.

I had about an hour to get my trucks oil changed. I asked if they would be able to take care of it…read more They said they would do our best. Next thing I know, my truck was heading into the work bay to begin the service. They were done as promised! These guys are the best in town.

I can't say enough good comments about Jason and Tough Times Auto Repair! We are from Idaho and we…read morewere on our way to California in our RV when we broke down in Cedar City, Utah. Long story short, we were recommended to Jason and he was awesome. He's a great mechanic, honest, and fair! He got us back on the road for a lot lower price than we expected and our RV is running great! We've pretty much decided that if our RV needs work done in the future, we will make plans ahead of time with Jason and have him make the repairs while on our way to California. Yes...you read that right...we will come from Idaho to Cedar City, Utah just to have Jason make any repairs that we need!!! ***HIGHLY RECOMMEND***

Donno where they moved to but they were phenomenal when I did business with them! Very consistent…read moreand you could tell they most definitely are not trying to screw you over. They were quite efficient with any work I brought to them

A Heartfelt Kudos for Jonathan LG - True Customer Service Hero…read moreTo the Leadership Team at Les Schwab Tires, On May 18th, my husband and I were traveling from Nevada to Utah to attend our grandchildren's graduations when our vehicle suddenly began vibrating. Within moments, the shaking became so violent that we could barely control the car and were forced to pull into the emergency lane. Thankfully, the Cedar City exit was close, and we spotted your Les Schwab location at 1403 S Providence Center. We limped in and explained our frightening situation. Jonathan LG immediately took charge. He pulled our vehicle right into the bay, put it up on the lift, removed the tires, and thoroughly inspected everything. He discovered the front tires were out of balance and added a .75 oz weight to each. After a careful test drive, he confirmed the vehicle was safe and smooth once again. What truly sets Jonathan apart is what happened next. He told us all charges were waived and that he would personally take care of it. In a world where this kind of genuine care and generosity is increasingly rare, Jonathan's actions restored not only our vehicle but our faith in exceptional customer service. Thanks to him, we were able to return home safely with the peace of mind of knowing the problem had been properly addressed. His quick thinking, mechanical expertise, kindness, and willingness to go way above and beyond the call of duty made all the difference that day. Jonathan deserves strong recognition from Les Schwab's leadership for embodying the very best of your company's values. We are deeply grateful and will forever be loyal customers because of him. With sincere appreciation, W & W Hansen

I brought my 2022 GMC Sierra 2500 into this location here in Cedar City. I called and spoke to a…read moregentleman at the desk who was helpful and polite. He quoted me the cost to balance and rotate all four of my wheels and tires. Normally I go to Big O Tire but I was pretty close by to Les Schwab and heard good things. The service was quick and done well. Only complaint I have which is not small. They put 3 pretty large scuffs out of the inside of my brand new machined method wheels. They are ceramic coated as well so they managed to not just scratch them. But go through the coating and into the wheel itself. Not to mention they did it 3 times on the same wheel.

We brought our car in for a vacuum leak and it ended up being just the throttle body gasket. Chuck…read moresaved us money and time. Awesome mechanic. Would recommend.

I was referred to SUCC by Auto Zone after they couldn't help me. I'm really glad we were because I…read morewas going to take my truck to a big name auto shop. With those you never know if certain repairs on your vehicle are really necessary but with SUCC I have no doubt I'm getting an honest assessment. My truck was diagnosed immediately and after finding nothing really wrong I was told what might have been the problem. It was explained in great detail and was even given instructions on how to handle the situation. Chuck, being an ex truck driver, even gave us instructions on where to stop to let my old truck take a brake on our journey. I believe I was speaking with Chuck. Chuck, the white Armada made it back to Denver! Thanks!!! If i lived in the area SUCC would have all my business. Great service!

While traveling in the Cedar City region, we developed a slow leak in our front driver's side tire…read more The good folks at Big O found the problem (a nail) and patched our tire at no charge. Let me repeat that: at no charge. Fantastic customer service on the eve of our drive back to Wisconsin!

I live in California and always get my tires here when I come to visit family. This time I wanted…read moreto get 2 tires and they only had real good (and expensive) ones. I told them I was selling the car soon but reluctantly said ok. He checked in the back and said he had 2 good used ones (after I already said ok to expensive ones). And they installed them for waaay less money. They are real people who actually care and this is why I keep coming back here.

Was passing through Cedar City and oil light came on. Probably just a warning that a change was due…read morebut decided not to take any chances. I have an Alfa Romeo Stelvio. Not a common car but JL had the right filter. Victor and staff were great to get a change done in 20ish minutes and keep me on my way. Friendly staff. Thanks!

tried to charge over $120 for an oil change. I went next door to big o tires and got it done for…read more$60.

Customer Service goes a long way! These guys were great!! They were quick with the service and very…read morekind.

I just recently moved to Cedar city, Utah. Love it, and I needed to find a place to do oil the…read moreBurt Brothers love them. They're very kind very efficient. I suggest anyone in Cedar city go to them two thumbs up.!

Quality service. Super nice. Very motivated in doing it right the first time. Trust them.read more

The quote for 4 struts and 4 tires was well below other quotes, and they took the time to educate…read moreme on the issue and worth of such an expensive repair for a 2008 Kia spectra. Then they changed everything out over the holiday weekend and got the car back to me a day early. Thank you! The car runs a lot better now.