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    Midtown Eye Care

    4.5 (22 reviews)
    Open 8:30 am - 5:00 pm

    By appointment only

    Updated 2 weeks ago

    Services - Midtown Eye Care

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Midtown Eye Care Photos

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    Ask the Community - Midtown Eye Care

    Review Highlights - Midtown Eye Care

    Powelson for a couple of years now and his response & care has been "OUTSTANDING".

    Mentioned in 9 reviews

    Read more highlights

    Verify this business for free

    People searched for Optometrists 467 times last month within 15 miles of this business.

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    MyEyeDr

    MyEyeDr

    3.1(8 reviews)
    2.2 miDowntown
    $$$$

    I rarely leave reviews, but my experience with this office warrants one…read more I visited MyEyeDr two weeks ago and was told my replacement contact lenses would be ordered immediately and would arrive by Monday. I made it very clear at the appointment that I was completely out of contacts, and the staff provided me a 5-day supply to get me through until the order arrived. That Monday came and went with no update. When I called, I was told that only one lens had arrived and the other would follow shortly. Another full week passed with no communication at all. As of today--two weeks after placing the order--I still have no contacts and no information about when they will arrive. Every update has required me to call them; not once has the office reached out with a status update or explanation. Running out of medically necessary corrective lenses is extremely disruptive, and the lack of follow-through and communication from this office has been incredibly frustrating. A delay can happen, but not providing updates, missing multiple timelines, and leaving a patient without the ability to see properly is unacceptable. I ultimately requested a refund and will be taking my business elsewhere. For comparison, I ordered the same contacts through 1-800-CONTACTS and they arrived in 24 hours for only a $10 premium. The difference in service speaks for itself.

    Updating - I called last Monday (the new and most up to date confirmation to pick up my glasses)…read moreand they of course were not ready. They are not able to track the order in any way so no longer giving me any new updates. I asked to speak to the manager I was working with and was told she would be in the following Monday. Reached out again today and was told again the manager isn't in !!! My next thing to do is report to the BBB as well as look further into what I spent at this location. As of today, July 7th I don't have any information on my glasses.

    Photos
    MyEyeDr
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    Peepers Optical - Welcome to Peepers Optical Shoppe. We specialize in pediatric & adult Eye care!!

    Peepers Optical

    3.4(5 reviews)
    7.6 miBrennan

    We've been going to Dr. Flinn for a while for my daughter and he's amazing. He's been so great with…read moreher. She has Down syndrome and she's not the best patient. Now previously I haven't had an issue with Peepers Optical but today was the exception. For starters I wasn't greeted. AT ALL! One lady even walked past me to the back office. When the other young lady got off the phone she was absolutely no help at all. She just said "pick out some frames" and I honestly needed assistance. My daughter had already made it to her tolerance level and I was clearly struggling and not one soul ask if I needed help. Then when I just picked out a pair of frames out of frustration, she didn't check to make sure the frames fit my daughter correctly. I had to ask her. I spent more time standing around waiting for someone to help me through the process. This is not the type of service I expect. I also plan on calling because I'm livid. If I didn't truly enjoy Dr. Flinn I would take my business elsewhere. But it's so convenient because the optical shop is right there.

    I ordered my daughter's glasses back in June. I never received them. so in August I called and they…read moretold me they had to order them again. I told them in August to send them by mail to my home. They received the glasses and never called me. I called back today and they have no record of our conversation from August. My daughter is experiencing migraines headaches. I am so fed up with this company I filed a complaint with Tenncare. req-gbd20959755 This is my com number.

    Midtown Eye Care - optometrists - Updated May 2026

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