Dont waste your time customer service is shocking. On 3 different occasions we had our dog booked…read morein for a groom each time weeks in advance 3-5 weeks ahead of the groom. Everytime they cancelled and said we will go on a waiting list and someone can call us back which never happens. They cancelled the first time 30 mins before the groom, the second time an hour before the groom and forgot to tell me the third time I rang up and found out by accident the groom was cancelled and no one bothered to contact me and tell me.

My two dogs pictured below, Lady and Earl are alive today thanks to the team at Sunbeam Veterinary…read moreHospital. Lady is Earl's mum. On Tuesday 13 January 2026 my two dogs ate sausages while on a walk in Ballincollig. These sausages had been laced with poison. We got to Sunbeam after a diversion to another vet when they both became very distressed, the vet on dudty did manage to stabilise my two for the onward journey to Sunbeam For that I am thankful but the communication and empathy from the head vet there was dreadful! Sunbeam had the night team ready and waiting for us and they successfully kept my dogs alive that night and over the next 8 days. My dogs are now home but would not be so if it wasn't for the professionalism, experience and hard work by all the team at Sunbeam Northpoint who went above and beyond to keep my dogs alive and enable them to survive this vicious poisoning. It was very touch and go for the first 5 days with only a cautiously optimistic being mentioned on day 6. The day and night teams updated me regularly, and I really appreciated those calls every morning and late at night. As Lady and Earl, improved it was evident on my daily visits to see them that from the reception staff to the nursing and veterinary staff, the entire team were so invested in their care. Earl and Lady, being Weimaraners can be standoffish with people but my dogs became very attached to all the team at Sunbeam as witnessed by a recent return visit when they rushed in the door, tails wagging to see who was on !! Earl and Lady have told me in confidence that Sunbeam has " the best humans ever" on site. This review is to thank the wonderful people at Sunbeam not only for their veterinary knowledge but for their compassion, kindness and empathetic communication. If you are a new pet owner, this is the place in Cork to bring your pet for excellent veterinary care served up with kindness and professionalism.

SUNBEAM VETERINARY HOSPITAL The folks at the Sunbeam…read moreVeterinary Hospital are nice people, very friendly and also very efficient. No delays as they have an appointment system. All records are computerised and reminders are issued via email. They have good overall offers on treatment packages and also liaise with your insurers. That still doesn't mean the dog likes them but he sure gets good care there. see also: http://corkandabout.blogspot.com/

This is my second time we have dealt with this vet practice…read more The first time we dealt with them. It was when my wife's dog was knocked down by a car. Found their prices to be extremely high. On that occasion I was not present myself to discuss the prices personally with them. This time round Our vet recommended us to take another one of our dogs to them for a simple surgical procedure. Was originally quoted between €250 and €300 at the consultation and then when I dropped the dog off and before the procedure was then quoted €350. After accepting price and leaving the dog. I Then got a call telling me the price was now €450 and offering extras at additional costs . When asked about these extras and if they were necessary . Was told mmmmm " if it was my Dog I would " I have no doubt that this is just a money making operation. I will not use their services again and I would not recommend anyone else to use their services. Bring your Animals to a veterinarian service that thinks of the Animal first and screwing you for money second Was sent there by my own vet to have a surgical procedure carried out by them. Over the phone I was given one price. On attending was given a higher

always very friendly, they really seem to care about my dog Scamp.once he was very sick and they…read morewere very good to him and found out he had a ball stuck in his guts quickly and saved his life. he had to have a big operation. I'd definately reccommend them