Dont waste your time customer service is shocking. On 3 different occasions we had our dog booked…read morein for a groom each time weeks in advance 3-5 weeks ahead of the groom. Everytime they cancelled and said we will go on a waiting list and someone can call us back which never happens. They cancelled the first time 30 mins before the groom, the second time an hour before the groom and forgot to tell me the third time I rang up and found out by accident the groom was cancelled and no one bothered to contact me and tell me.

This is my second time we have dealt with this vet practice…read more The first time we dealt with them. It was when my wife's dog was knocked down by a car. Found their prices to be extremely high. On that occasion I was not present myself to discuss the prices personally with them. This time round Our vet recommended us to take another one of our dogs to them for a simple surgical procedure. Was originally quoted between €250 and €300 at the consultation and then when I dropped the dog off and before the procedure was then quoted €350. After accepting price and leaving the dog. I Then got a call telling me the price was now €450 and offering extras at additional costs . When asked about these extras and if they were necessary . Was told mmmmm " if it was my Dog I would " I have no doubt that this is just a money making operation. I will not use their services again and I would not recommend anyone else to use their services. Bring your Animals to a veterinarian service that thinks of the Animal first and screwing you for money second Was sent there by my own vet to have a surgical procedure carried out by them. Over the phone I was given one price. On attending was given a higher

always very friendly, they really seem to care about my dog Scamp.once he was very sick and they…read morewere very good to him and found out he had a ball stuck in his guts quickly and saved his life. he had to have a big operation. I'd definately reccommend them

Gilabbey Veterinary Hospital's emergency service refused to help an animal today who was hit by a…read moretruck. The "nurse" on the phone told me they don't do emergencies unless the animal has been brought in to be checked by the nurse and the vet then will come in later to check the animal. I had called them due to a dog being hit by a truck breaking the speed limit and he is very badly injured. I will be making a formal complaint about this service as if they cannot do their job, they need to be shut down immediately.

Gilabbey just saved our dog's life. We brought him there, thinking he had gastritis. He actually…read morehad a life threatening condition. The staff there met with us to explain our options. They were clear about the risks, costs and what would happen without treatment. We had time to research the condition and chose surgery. The surgeon met with us to provide an excellent explanation of the condition, the dog's anatomy and physiology, the surgery, recovery, risks and benefits. We chose surgery and he is sleeping at my feet as I write this. We now realise he's been ill for at least a month or two. Gilabbey had just instituted round-the-clock vet and vet nurse care that very week so we were able to sleep at night knowing our dog was being cared for. When we picked him up post surgery the surgical intern and our regular vet met with us. Everyone was honest and caring. This was a risky surgery and we feel very lucky to have the resources of Gilabbey.