I recently had the experience of breaking down on the highway. My old 2004 truck died with engine…read moretrouble and a transmission that was going out. Facing 5 K in repairs I decided it was time for another car. Getting a loan was daunting but I tried Express Credit Auto. The sales process was no less or more painful than any place else. I will say the sales guy worked hard to get a loan approved. I appreciate that. I chose a 2012 Ford Fiesta. It was in good shape with about 130 K on it. The price was 1 and a half book value. The loan was high percentage but less than 20. I accepted this due to my individual situation. I do think I got an almost reasonable deal considering it came with a 3 year/36K warranty. For a $100 deductible pretty much everything that would make it stop moving was covered including THANKFULLY the air conditioning. Less than 1 week after purchase the A/C broke. They fixed it, without charge. Less than 2 weeks after that it broke again. It was the compressor they installed (defective). They repaired it again, without charge. The service center Rep Rhonda did a good job for me. My only complaint about the service department is that the hours are very inconvenient. They are open only 8:30 to 5:30 Monday to Friday . It is Hard to work a 8-5 job and drop off and pick up your car without taking time off work.

I've waited 2 weeks to post this review to try to calm down enough to remove the emotion. Do not…read morebuy from ECA. I purchased a 2023 Dodge Charger from them in June of 2025 for $23,999. I put $1,000 down, and made biweekly payments if $320. In March of 2026 I had to file bankruptcy. I had indicated that I wanted to reaffirm the car note, and continue making the payments on it. I was, at no time, behind on the payments. (All but one were paid early) I went in to make a payment on Friday (April 10th), and found I could NOT make the payment because the finance company had "locked" my account. At the direction of the sales manager of the dealer, I called in to the finance company only to be told to call my attorney. The following Wednesday (April 15th), I came out of a business I was doing computer work for to find my vehicle was missing. I called the police, thinking it had been stolen. Turns out, it had been repossessed by ECA/AAF and they refused to let me reaffirm the loan. My attorney verified he'd not received any paperwork for reaffirming the note, and they wouldn't provide such. I've now lost over $12,000 between payments, upgrades to the vehicle, and Tag, Title, and License on a vehicle they are going to resell for probably $28,000-$30,000. (As of this writing, they are selling the same make and model at $30,000) This should be illegal. Very shady business practice to treat a customer who was NEVER late on his payments that way. Do not buy from them.

My wife and I decided to go here and it was a mistake. We were desperately in need of a car and…read morethey gave us one for $500. This was the biggest mistake we have ever made. Within 6 hours of getting this car the transmission went out. They took it to the shop to fix it almost a week ago and they have done nothing for us. First they tell us it should be done on Thursday or Friday. Now when the day comes they say maybe it will be Tuesday. Oh and that if our first payment comes around before it's fixed we will have to make our payment before we can get the car. Obviously this was upsetting since we have spent around $100 for Ubers and rides to work so my wife talked to the manager(apparently also their "hr" as well). This was even more useless because he had the fucking nerve to say "I swear this is causing probably not as much stress as it is to you, but it's a lot of stress on me to" like he has any idea what we are going through. We are both about to lose our jobs because we can't get the car we paid for or some kind of assistance for giving us a worthless car. I would never recommend this place to anyone. Terrible service, terrible people, terrible cars. Update: So before we finally got the car the "HR Rep", Chance, tried you tell us that he was going to give us money out of his personal bank account but because I made this review he has changed his mind. We finally got the death trap of a car back tho. It does randomly while driving. They tried to say the battery was loose but luckily we had a friend that knew cars better than we did because there was so much more wrong. He went in with my wife and it was insane how rude Chance was. He constantly tries to brush off my wife like she doesn't matter but our friend made sure it wouldn't happen. He made it a point to question Chance about the situation and Chance is saying he can't give us a new car, can't give us our money back, and can't help us with the situation. Chance and our friend both said that the car is unsafe to drive but Chance still said that we can take the car and bring it back in 2 days to get put in the shop(again with no compensation). This is just a crazy endeavor and it's beyond me how someone can be so ignorant and disrespectful. I will forever stand by my statement of "Terrible service, terrible people, terrible cars."

This place will rob you! They don't care what they sell you. I was in a bind last year when i…read morebought my BROKEN car from them and Chance (thank God he's not there anymore) was so hateful and eventually refused to talk to me. They had my car for a month and a half which made it difficult to get to work. I had to borrow money to get my car back from them! And they didn't even fix the problem. NOBODY CAN TELL ME WHAT THE PROBLEM IS. Now the management doesn't even have records of my car being messed up and says there's still nothing they can do. PLEASE DON'T BUY FROM HERE

The people at each location I have used were very helpful. The bank's ATM's are at all Walgreens,…read morevery safe locations.

We visited the 51st street location and set up new accounts..Jacob was very friendly, professional…read moreand helpful and took care of our requests..We had orginally planned to do business with another large Oklahoma bank (Bank of Oklahoma) but decided to move all of our business to Bancfirst because of the unfriendly, unhelpful attitude of the person I spoke to about coming to the bank to set up the accounts....he was very emphatic that I would have to make an appointment as they only work on an "appointment only basis"..Never any mention that they would be happy to take care of us..I guess they already have all of the business they need!