I'm blown away by this company! (No pun intended) We were…read morehaving issues with our AC over a month ago and of course it happened during a heat wave on a weekend. Luckily I found this place and saw they were open, so decided to call. Service came out within an hour or two and fixed the issue! However our unit is old and a bandaid didn't do the trick. We wound up needed a whole new unit after getting a few opinions/looking at financing options. Throughout this process, Delfera was so understanding and communicative. More than anything they were incredibly patient. They were able to replace the unit only a few days after we told them we were ready which was incredible! The whole process took a day since we had the furnace replaced too. When they were done installing the owner came by to make sure everything was done correctly and brought us chocolate covered pretzels. We were SO pleased with this customer service from start to finish and will absolutely recommend them to anyone in the area.

I first moved to media in 2020 and like with many older homes I needed to replace my heating and AC…read moreunits. I called Delfera because they were recommended by Rheem who I had worked directly with before. They replaced both of my older units with new Rheem units, and I haven't had many problems since. I did have one condenser go out, but they replaced it under warranty with no issues.

We called Brandywine Valley to get a quote to replace a heater blower in our HVAC system. The…read moreproblem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shroty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Barndywine for an explanation and were unable to get a breakdown of parts/labor, nor could we learn if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket Blower motor. We were quoted a price of $1800. We have no idea what that $1800 entailed. There is no transparency. Doesn't seem like a lot to ask what the price of $1800 entails. NO RECOMMENDATION

Asked for an estimate related to replacing a boiler and indirect water heater. Bill…read moreevaluated the situation with an in person visit to my home. He indicated that he would provide the estimate within a few days. After a week I called him and was told I would have the estimate forthwith. The estimate was not provided despite my call and because I feared such poor customer service would reflect on the installation and subsequent service, I cancelled my request from this company.

My wife and I bought a house in Havertown, PA while living in California. My local parents…read moreinformed me that the A/C was not working. My wife and I engaged with Borden as the unit is a Bosch and not all A/C companies service the brand. My wife gave the receptionist her credit card number and asked her to fix any issues and/or perform routine maintenance. She made this request because we did not trust my parents that the A/C was not working (user error more likely). We did not hear from Borden on the day of scheduled service. The next day my wife told me her credit card was billed $1200. Via text or email, the technician explained that my parents were using the wrong thermostat. The technician proceeded to place a float safety at the secondary drain pan and also recommended adding another return to the unit. He charged 300 dollars an hour for labor. His half hour drive was also billed at 300 dollars an hour. Let me be very clear. There was nothing wrong with the unit. My parents did not see a second thermostat. The technician then did 1200 dollars of work without consulting us. A float switch installation should not take 2 and a half hours by an expert. Three hundred dollars an hour is an expert wage. To top it off, a week or so later, our painter informed us the A/C was not working. My wife found a different company. That technician found that the float safety valve turned the unit off. The drain pan was full (good job Borden). When he purged the drain line, he found expected sludge and also PVC shavings and glue. So... Borden did a good job installing a float valve, but the shoddy workmanship contributed to a blockage. The new company charged $150 to clear the line. If I could give Borden zero stars, I would. I don't begrudge anyone trying to making a buck, but I certainly will never do business with them again.

We were very fortunate to have our heating system break down, but able to be maintained heavily…read morewhile we shopped around with time on our side for a new system. We got 4 estimates in total. In all honesty, the prices were not super far off - the recommendations, or lack of were the biggest variable between all of our proposals. This is kind of long, but like others have mentioned, the experience was so good that I wanted to make sure to take the time to give this feedback. 1. Borden was the only one who recommended a chimney liner in our new system. Which is important in the newer 84% because the temps are not as high as they used to be. But even more important in the 90% model where the water heater would be an orphaned appliance. Which is actually a pretty serious safety concern. 2. Borden was also the only one who recommended a new expansion tank and offered to cut back to the steel one if we wanted to shave a little off of the price. A number of places i looked said that the amount of new installs they see using an older tank is mind boggling. And there are numerous benefits to the new style including eliminating air, rather than just controlling it. 3. Borden was the only one to add more options ala carte, especially the outdoor reset option. I really appreciate the flexibility your proposal offers. 4. Borden was the only one who actually opened the boiler to make sure they saw it was leaking etc. Everyone else heard "new boiler", saw dollar signs and that was about it. 5. Borden was also the only owner to come out! Which i think is extra important when it's one of these big jobs where you are not only trying to get the customer set up with a good system, but start a relationship for service and maintainability in the future. Mission Accomplished. Finally, they took tons of time with me explaining how each component would be installed, and a very thoughtful and insightful explanation into why you recommend those pieces. Not at all in a pushy sales way. I'm really excited about our new system and it just so happens today is the coldest day of the year and we have invaluable peace of mind! It also looks like a work of art - the company absolutely takes pride in their craft and it shows.

I was sooo very Happy with the services and help from the most professional, reliable and efficient…read moreagent, Ron H. that helped me with two toilet running issues/one inoperable for some time. I wanted a recommendation that I could trust - and needed someone I could trust . . . For a new homeowner, this is so necessary and important! It may seem small to some people - but the results to me were seamless, cost efficient and wonderful! THANK YOU RON! Ready to come back for some electrical and remodel challenges? I am sold on RF Bondurant! I didn't know they could do so much! https://rfbondurant.com/ You can't see the difference in the photos - but you get the vibe!

Very nice work at reasonable price. We got an outdoor sink with hot/cold/drain line and got a gas…read moreline hooked to outdoor grill and burner. Pleasure to work with. I would highly recommend to anyone looking for plumbing and HVAC services

My plumber recommended them to restore my hydronic system when a prior contractor couldn't restore…read moremy system after shutting it down for plumbing work. Basically, an entire zone wasn't getting any heat and the pump was running hot. Karalis' guy charged me a $135 diagnostic fee to tell me that either the system was air bound, or the pump was bad. I could've diagnosed that myself. He promised to get me an estimate on making changes to the system so that the problem would be resolved. After a few few weeks of not hearing from them, I called and got the owner on the phone. He said that they were looking into it and that they would get back to me with an estimate for the work. It is now been three months. Radio silence. I'm not impressed, I won't use them, and I recommend you don't either.

These guys were great! It's not easy to find an honest small company that works on commercial…read morerefrigeration anymore so they certainly are worth reaching out to. We recently had a compressor go down for a large walk in cooler and these guys stepped up with a no nonsense quote. They had us up and running in a couple of days. They were very professional. The owner took the time to go over the parts/repairs needed and answer all of my questions. The price was fair. Moving forward they also recommended a preventive maintenance service to keep the new compressor and other parts of the unit healthy and running strong. I can't speak for their AC and heating (yet!), but for refrigeration needs in the Delco area they are reliable and responsive. Thanks again guys!

Purchasing a commercial space that needs a complete overhaul is quite an experience. After meeting…read morewith several HVAC contractors, our architect introduced us to Bruce from Harmon Heating and Cooling. Throughout the planning and design process, Bruce was readily available and willing to help us achieve our vision. Glen and Eric were the technicians working on our project and they were kind, friendly, and really knowledgeable. Bruce worked with us to give us a custom look for our spiral HVAC system and provided multiple options to meet our budget and our design requests. We are so grateful we chose Harmon! The final product is beautiful, streamlined, and is exactly what we envisioned for our space. If you are looking for an HVAC company, this is the one to call.

I've been using Harmon for about 2 years now for 9 commercial retail stores and have always…read morereceived honest feedback and excellent pricing. They've serviced them all and replaced 2 roof top units for me. I always get multiple quotes and Harmon always comes in under their competitors and I know that it's a company I can trust, When it came time to replace my home system this Spring again I received multiple quotes for piece of mind and ended up choosing Harmon. They were on time, under budget, and left my home perfectly clean. Dave always answers my questions and gives me same day service whenever I've needed him. Bruce and Lou always are quick to diagnose and repair and only suggest that I repair or replace what is necessary. I now recommend Harmon to all of my family and friends in the area.

Madsen is not at all concerned with customer service once they get the job. Joe is simply…read moreincompetent and the designs are flawed when time to execute. Delays upon delays as well as change order costs that were never initially communicated. The craftsmen are solid, but the premium you pay for the busted business process is NOT WORTH IT. Plus, they do use subs for electric work and flooring and those folks are NOT reliable nor do they care about quality. Just find someone else - this company doesn't value the customer experience despite charging tens of thousands of dollars.

I just had my kitchen and 2 bathrooms gutted and constructed by Madsen. My house was built in…read more1926. From initial contact, selection of materials, the installation, they were a true joy. I will say they are honest, totally anal, have the best carpenter, plumber, tile installer, I could have ever hoped for. Most importantly, they care.

We had an issue with our 16 year old heater. Several people recommended Ace, so we called. They…read moretold us someone would be out between 10a and 1p. Joe and Anthony arrived shortly after 10 and were awesome from beginning to end. We decided to get a new furnace. Joe emailed and said they'd be at our house at 730a the next day. At 730 Joe and Anthony arrived. The new Bryant heater and Honeywell thermostat were installed flawlessly. We got the rundown on the new system and registered the product. The guys were done before 10a. These guys were personable and did a great job. We will be calling Ace in the future for our HVAC needs. A++

Great service at competitive pricing. Went out for pricing for 6 others and Ace was awarded job…read moreand completed install in 3 hours. Replaced heater only as A/C was working fine, other bidders were pushing for total system install and Joe said why change A/C now if it's not broke. Save ~50% of the cost vs. whole system. New 96+ efficienty Bryant system is working just great. If you're in the market for HVAC system be sure to give Joe and Anthony at ACE a call. ' I'm from Wilmington DE...not sure why CA address showing up.