I wish I could give them TEN STARS! I cannot say enough great things about Middletown HVAC!!! I provide more details below but the summary is that Middletown HVAC cares for your home like it is their own - such excellent and honest service! Bryan came out to our home twice during a snow storm to ensure our heat was taken care of. That is a level of kindness and commitment I have never seen before! We have a brand new HVAC system that is about 1 year old (installed by a big HVAC company - worst mistake we could have made). The unit has stopped working at least 4 times since its installation so I finally called Middletown HVAC yesterday because it stopped working again. I called at midnight and Bryan (HVAC expert) was at our house in less than 30 minutes! He installed a new thermostat and went on to another house for a repair. Mind you, a snow storm is coming and he was out repairing units for families until almost 2:45am! The next day we realized the new thermostat stopped working, which is indication that something was wrong with our initial HVAC install (done by another company). It is the middle of a snow storm and Bryan had a SNOW PLOW bring him back to our house in the morning to fix the issue. It turns out the prior company incorrectly wired the unit and the thermostat was frying itself. Bryan ordered the new part we needed, fixed the wiring issue and turned off the fuse to the HVAC to avoid a potential fire. He was so kind and explained every step of the repair and the issues he identified. Other companies said they couldn't send techs out for several days but Middletown HVAC had Bryan out twice in the snow! I honestly feel like they care for their customers' homes as if their own families lived there, which is such a rare thing to see! read more

I have never worked with Middletown HVAC but they responded very quickly to my project request I posted on Yelp. Their responsiveness made me feel like this is a project I want to hand to them plus their price quote was better than everyone else that got back to me. They quoted me $125 while everyone else had tossed $200-300 ballpark. We scheduled on my few days off so none of us would have to rush through this maintenance. I texted to confirm whether they were still coming down 24 hours prior to our appointment. No response. So I texted them again the same day to make sure he was still coming down. He finally responded and apologize. Then told me he'll be there in the afternoon. Mind you, we are a little further from each other but if the distance was a problem, he could've told me and I would've went with other options but again, the schedule was set. So I was already expecting him. It was starting to get late and still nothing back yet, so I texted again and ask if he would like to reschedule? He finally got back and said yes to rescheduling so since he seems busy, I told him to get back to me at his earliest convenience. It's now February 10th. Our date was January 26th. I still haven't heard from him yet. Not only did I feel like this was a bad tinder date, now the problem that I had with my water heater just became worst. The issue was a burnt smell from the water heater that requires a professional flushing. Now so it's prolonged some more, the heater has burnt right through. It went from a flushing to a whole replacement. I'm giving them one star for flaking out. Should've been more straight forward about not wanting to take the job because my $200-300 maintenance issue just sky rocket into well over $1000. Edit: It looks like the owner has responded and no, I'm not changing my review because there was a scheduling problem. I gave the company the right of way to give me a date because they seem like the busy one and I told them my complete date. I was waiting for them to get back to me about the date. When I hand a job to someone, I'm not going to look around until the company calls me and say that they cannot take the job. I was under the impression that they were still coming around. I have text messages that provide my communication process and the companies responsiveness. I'm not going to show it or anything because it's unprofessional. What else I find unprofessional is when a company text you after you wrote the review with a snarky tone, like I was the one who did something wrong. I'm definitely not recommending this company because if you give a little feedback, they make it seem like you were the problem. No thanks. Again, sorry maybe we were just not meant to work together but just take my feedback as something that you need improvement on. I'm the customer that you kept waiting. Not the other way around. That's the point of the review. read more

Middletown HVAC - This is what happens when the maintenance that was promised never came - Heating & Air Conditioning/HVAC Near Me

Asked this guy for an estimate and he was a complete d*** for no reason. Completely baffling. read more

Middletown HVAC - Heating & Air Conditioning/HVAC Near Me

Middletown HVAC provided a great service. The work was professional done. The heater was thoroughly cleaned, and an inspection sticker was placed on the pressure tank. The technician also offered advice on a component that can be added so I would not have to drain the radiators. I have a boiler system. I would hire them again for any future HVAC services. read more

Middletown HVAC installed a mini split in my new addition. I am so glad I went with Bryan who has 20+ years experience because he was finished quickly so we were able to use the addition in the cold weather. Our addition is 18x20 and it's so comfortable even when it's freezing outside!! It was well worth the cost! read more

Middletown HVAC - Mini split in new addition - Heating & Air Conditioning/HVAC Near Me

I am pleased with the service/pricing I received from Middletown HVAC. Bryan provided four quotes for the project and was available to discuss each option in detail. Installation was completed in a timely manner, and there were no surprise charges/costs. Bryan also looked at a separate system, a residential boiler - and was honest about it not needing service at the moment. I recommend this company and will use them again. read more

Bryan and Heather went above and beyond!! I'm so grateful I called them to maintenance our furnace. From throwing out a dead mouse, to making sure we had the right filter (plus so much more): I felt sure they were doing an exceptional job. They were also just fun to be around. Wonderful people, I can't recommend them enough! read more

10/10 experience!! After a rainstorm brought water got into my basement, my water heater stopped working... the pilot needed to be relit. I reached out to Middletown HVAC for help after 5 PM and was contacted by Brian, the owner, who came out to my property and made the repair less than an hour later. He was professional, responsive, and very fairly priced! read more

Called Middletown HVAC for routine heater bleed when the company I normally use was unable to come out. I have a newborn baby in the house and was concerned about him being cold. Technician came out and found during our inspection that our boiler was not only not functioning properly but was unsafe for use due to water rot. We were floored as the previous company mentioned NOTHING years before. Technician was extremely knowledgeable and worked with us to get things replaced in a quick and efficient manner. They came back and took care of it within a matter of two days. Needless to say, I will no longer be calling the old company and I will only be calling Middletown. Technicians were knowledgeable, friendly, and courteous. Will definitely recommend to family and friends. read more

This is a really late review but Middletown HVAC came out on Thanksgiving when my filter gave out. He was quick efficient, personable, and kind. For it to be a holiday the cost was fair and he even inspected my system! I am truly thankful. I appreciate you saving Thanksgiving! read more

Responsive even on weekends. Competitive quote. Thoughtful solutions. Technically proficient. Give them a shot.

Shout out to Bryan. Called him in a pinch since our gas burner was down (installed by someone else) and waiting for it to get fixed, we've been out of heat and hot water. Decided to get a direct back up water heater so at least we'd have hot water. Talked to Bryan Friday, he came out later that day, gave me an accurate estimate, and came back Saturday to install. He had to stay pretty late on Saturday evening to finish to job. Everything was very professional and reasonable, will definitely use this company again! read more

I had Middletown HVAC perform my tune-up for my oil boiler. It is difficult to find someone other than an oil company fo service oil boilers these days but the team was happy to do it. Excellent service and couldn't even tell they were here during the work and no sign after. Will certainly use them again. read more

We had Middletown convert our heating from oil to gas and couldn't be happier with the outcome. We also had our AC unit replaced at the same time. Their pricing is highly competitive, and the service was professional and thorough. We continue to have Middletown maintain all of our HVAC Systems each year. We highly recommend Middletown HVAC for all HVAC needs. read more