Let me start by saying if I could give zero stars here, I would…read more I contacted this company about a move, indicating that I was moving from a 2nd floor 1 bedroom with approximately 1700 lbs worth of stuff to a 1st floor apartment about half a mile away. They sent me an estimate for $402 that included 3 movers at $115/hr as well as a $57.50 truck rental. Because I didn't have that much stuff we estimated that, all told, it would take about 3 hours. Everything seemed fine, so I e-signed the estimate and arranged for a move window between 11am and 1pm. The first red flag was when they told me they didn't take credit cards--only cash or check. In 2019 that's a little suspect, and who even has a check book anymore, but they came recommended to me, so I pulled out $500 cash just incase the move went over a little. On the day of the move 4 guys arrived, and the leader informed me it was now a fee of $145/hr, plus a higher fee for the truck. Then he looked at my apartment and told me that all of my stuff would take 4-6 hrs to move. All told, on the spot he told me the move would be at least $800 and that if I don't have the cash to cover it, they would only move an estimated $500 worth of my stuff. It was the last day of the month and I had to be out, so I started panicking. I told him I didn't have $800 to spend on this move and that all of this wasn't in the agreement I e-signed. He told me I could always Chase pay him the difference. And that's when I knew this guy was trying to run a scam. I called his boss who kept telling me that 4 guys were better than 3 and it would take less time. He absolutely would not listen to me when kept saying this was not what we scoped for nor was it what I had signed on for. He assured me that the movers would move my things and we could work out the difference later if it went over. During the move out the lead guy lectured me on how much stuff I have and told me my TV table was cheap and I should buy a nicer one. And even though my landlord required all moving to be done out the back of the building, he didn't like how far the walk was, so he informed me he'd be using the front door. Two things: First of all, I don't have a lot of stuff. I'm not a minimalist, but I'm def not a hoarder either. It was a normal (and clean) 1 bedroom apartment. Second I like my TV table, but yeah, it was cheap because I like saving money. But that is beside the point. In the end, we didn't go over on cost, because like I said, I really didn't have that much stuff. The whole process took just over two hours. On the other hand, the movers didn't move all of my things. They refused to take my computer and some boxes that had my cleaning supplies in them. The guy said he might break the computer and didn't want to be responsible for it, and that the cleaning supplies were liquid and he didn't want to deal with them. I ended up having to make two additional Uber trips to get the remaining items to my new place. One last thing about this whole miserable experience--one of the movers took a massive shit in my new bathroom and the apartment smelled like it for about an hour after the fact, despite the opening of windows. I will not be using these people again.

Choosing to move with Olympia is choosing to lose money. Here is my experience…read more I moved from Schaumburg to Portland. I had a one bedroom in Schaumburg and was having them move that west. They gave me a flat rate, since I chose to use there storage as well prior to my move, at 1,700. When the movers arrived to my house the movers seemed to work quick and efficiently. However, when they got to my bed frame they took it apart, loaded it on the truck, then proceeded to tell me that it would be over $500 extra because when I said 'bed' on the phone that did not also cover my 'bed frame'. I just can't believe with all this other furniture I'd listed they really thought I was sleeping on a mattress on the floor? Of coarse I paid for this move in full, in the beginning, so I had to come out of pocket right then and there over $500 more extra, for my bed frame that they didn't even ask me about. Time went by I moved and they ended up arriving almost a week late with so many broken items. When they came to pack my one bedroom apartment, they came with 4 or 5 men. When they arrived to my five bedroom house in Oregon, they had two. The process took forever and I have multiple missing boxes, a broken chaise, a broken tv, my table is entirely scratched, I had two broken lamps delivered, and they even lost screws for my bed frame, leaving two shelves out of the headboard. On top of all this, being that I lived in Oregon the drivers thought it would be appropriate to ask if they could buy a joint from me. Let me tell you that nobody in this company deserves to put there feet up to smoke a joint. Terrible service, unprofessional, so many broken items, totally disappointed in this company. Would NOT recommend. *****UPDATE - The check I received for how many days they were late BOUNCED!

I've used them before with ok results but this last move was horrible. They left probably 1/3 of…read moreour belongings at the old place and simply didnt move it, didnt ask where they should put furniture in the new place, and disassembled things improperly. As an example, they unscrewed my propane tank but didnt close it, so now I have an empty tank. Like seriously why would you do that? What makes me really angry though is that they tried to pretend like they were giving me a "deal" so they could get a good tip. I always tip well, even with horrible service. I'm a sucker like that but dont pretend like you did me a favor bro.

After having to bond one of the movers out of jail so he could finish the job, I can wholeheartedly…read moresay this was a moving experience fit for a reality TV show titled "The things that can go wrong during a move by an unethical, dishonest moving company". I get their color is "Pepto Bismol Pink". After this nightmare, all I could see was RED. Nutty Crazy Synopsis 1.) The movers came two hours later than my window. There was no update, apology or explanation. 2.) The truck could not go faster than 25-30mph so it made for a LONG multi stop move. The movers pointed out the heater did not work in the cab. Never mind it was a 10 degree weather day. Guess the money was spent on the pink paint job. 3.) The movers did not have enough shrink wrap, blankets and bubble wrap for a 3 bedroom move. I was told they used it all on the earlier job. 4.) For some reason, the movers could not fit the items in their truck (3 bedroom, 1500 sq ft could not fit in a 25 foot truck). They asked to use my truck to store some items. Pathetic. 5.) The police came by during the move because of a report they received regarding a theft that occurred during the move. I was charged by the hour so I paid for time involving the search of the truck and questioning of the movers. (note*.... The stolen items were recovered.) 6.) The company wanted to let one of the movers who had a unrelated issue go to jail and asked if I would mind getting delivery the following day = sleep on the floor with no blankets because it's too late to fix this problem. WTH?!!! How's that for customer service? 7.) I was asked to sign a BLANK Release of Liability on day 2 (yes, I allowed them to finish the next day) stating all of the above mentioned issues were resolved and I could not write a review or file a complaint. ....it goes without saying that didn't fly even after a guy called and repeated the words "pro bono" in every sentence. Once he figured out I was not given or offered anything (a refund, discount, apology, etc) he said "oh okay, I misunderstood" and hung up. Never mind that I was also charged for the move time on the second day when it was their fault. 8.) My light colored sofa set was adorned with fresh dirt and mud. Compliments of no shrink wrap for one's upholstered items. Told the lead guy, he recommended I use Magic Eraser or Soap. When this did not work, I called and was told they were unaware of any damage so they would not pay for the damage. ... Guess the lead guy forgot :-( Important to note: The one hour travel time charge is for the company. The movers are not paid for their travel time. They are paid once the move begins.

Thank you again Tim and George for moving that furniture for us. This is 4th time we have used TJS…read moretransports to move furniture for us and my parents in the last 8 years. Everytime Tim and his crew are professional and dependable. Tim always responds right away to questions or concerns. They are fast but they put such care into moving each item making sure nothing is ever damaged. I definitely give them five stars and highly recommend them, as they are the best moving company in town.

I bought a used dining set from the thrift store for my granddaughter and did not have a way to…read moretransport. I called TJS and within a two hour window he was able to pick it up and deliver to my granddaughters house. He handled that set as if it was an expensive new one. This is the third time I have used his service and I highly recommend it.

Mother in law booked these guys to move a few large items upstairs. They broke stair railing, put 3…read moreholes in my drywall, and broke the hinges on a wardrobe door. They came back to fix all the problems, but couldn't match the paint in my living room where they patched the drywall and just left a 6'x6' unpainted area going up my stairs. And have since declined all my calls and messages.

Who wants to move your own heavy furniture? I certainly don't. These guys are awesome and do great…read morework.

I bought a full sized mattress, adjustable bedframe and a decorative bedframe to fit around the…read moreadjustable one. They were shipped to my driveway and I was barely able to get them in my detached garage. I hired this company and was surprised at how quickly he scheduled my job. He also gave me a really good price compared to other quotes. He and a helper moved the boxes into the house and second floor bedroom. They assembled all of the parts and spent less than 2 hours. The only issue I had was the huge shipping boxes were not taken away. Now I am left to cut them down to fit in my recycling bin. But otherwise I was very satisfied with the job they did.

My family had just moved to the area and I needed help unloading my huge U-Haul. I found 1 Man 2…read moreHands online and requested their services, he was at my house a few hours later and unpacked the WHOLE thing himself! In under 2 hours. Everything was cared for and nothing broken. Definitely recommend.

Amended in order to update and add pics. This company was…read morerecommended by 2 friends, so I'm thinking that they probably do well when everything goes well...but everything doesn't always go well, and when it doesn't, it turns our this company and it's employees are incompetent when it comes to resolving errors or damage. I have belongings that are missing and broken, and now I can't get a call-back. They took a hammer to my antique bed frame (now broken in 2 places), and broke the frame on a large picture (that I can't fit in my car so in addition to repair cost, it's going to cost to get it transported). What an unscrupulous and unreliable company. I'm still unpacking so we'll see what else I come across - I'm guessing there's more broken items - but that obviously does not matter to these people. Such a dishonest company! Just adding on with some pictures - smashed china! These dishes were wrapped in paper, then bubble-wrap, then cardboard between. So much cushioning and protection - I wonder from what height they had to drop the box in order to get them to shatter like this! Keep your valuables away from this company; they talk a good game, but then never returns your calls when there is trouble!

I just moved from Beloit to upstate NY with Christofferson. I got estimates from several companies;…read moretheirs was the lowest price, and also I had the most pleasant interactions with them, so it was an easy call. I'm glad I went with them, they were helpful at every step of the process (especially Jeremy, with whom I had the most contact), they gave me some free used boxes, the crew that loaded me was friendly and very good at what they do. Loading and unloading both went VERY quick, and from what I can tell from unpacking so far, there was no damage to any item. The only downside was the delivery window they gave me was 2 weeks, which made planning more difficult. But, it was a long distance move to a very out-of-the-way location, so I could understand. They ended delivering in the middle of the delivery window, and after the first day of the window they gave me a specific date. This is my second cross-country move in two years, and I can say that my experience was Christofferson was quite good.

I needed a 16ft POD unloaded. Joseph was responsive and sent a team that did a great job on our…read moresmall load. Their cost for 2 movers was competitive; 2 hour minimum and gas surcharge was lower than competitors- they gave us the best price as well as great service.

I had a small regional residential move where I hired Morningstar Movers. Joseph and I did a…read moreFaceTime walk through of my home where we went over the contents for his estimate. We also went over the mileage predictions. On moving day, Joseph and Matt showed up with their truck and they busted their asses loading. I had everything pre-staged ready to go in about 40 boxes and they padded wrapped my furniture. They were done in just over an hour. Moving into my new place...just over an hour. Again, my old place although a 2300 sq/ft house had minimalist contents. The great news is Joseph's prediction on time and mileage was spot on and I had no damage to my possessions. Nothing but praise for these hard working guys! Thanks!!

Super friendly. Arrived on time. Got the job done easily and on time. Would hire again!read more

From the owner: Quaernas Quality Moving is a local family owned and operated company with strong roots based in…read moreJanesville. Providing the highest professionalism in the industry along with customized care of your belongings. Our crews always maintain a fun yet safe environment. We strive under chaotic situations so take comfort in knowing you have chosen a business that can handle your full assortment of needs. All hourly jobs will include a truck with 2 highly experienced helpers, moving equipment and furniture pads for protection(excludes one way/load only trips) Long Hauls Local Moves Piano Moves In-home Moving Large Item Moves Playground Moves Commercial Moves Speciality Item Moves (Will build custom crates for transport) Additional charges will apply

This is a terrible company. They ruined our items due to negligent movers and refuse to acknowledge…read moreour claims. It has been 4 months of silence from them. HIGHLY advise choosing another company. This one is awful and we will be seeing them in court!

Let me start with saying this was one of the most stressful times we've had in so long that I'm…read moreunable to remember the last time. Being a content creator is all fun & games until you've got no walking room in your home. Enter Tim w/ Straightline. Tim showed up to get an idea of our needs not fully understanding that we needed to move, before we could move. After some clarification on his end, his guys showed up on time removing every single box bag & bucket. Tim walked me thru the entire process in order for our actual move to take place. If you need to move, call Straightline. If you're unsure where to start, call Straightline. Fantastic people who're willing to work with whatever the situation may be with the quote upfront enabling you to look around if you still want that 2nd or 3rd opinion. I can tell you you'll be back. No extra over lbs fee, no stairs fee - all one price. Call them & let them take the stress out of it for you.