My dad has been admitted to Lahey many times and although as a whole the healthcare system is…read morecompletely over saturated and understaffed anywhere you go Lahey has the benefit of having a rapid response team that is incredibly knowledgeable supportive and an amazing resource for the hospital that not many hospitals have these nurses are highly skilled trained with many years of experience and it shows. They round throughout the hospital responding to any and all emergencies but are not above getting his water or helping him get more comfortable I feel safe there knowing that they have these nurses they can call and they're there almost immediately and get things taken care of. They deserve so much credit for the work they do and the nurses and patients are lucky to have them

My husband developed liver failure. I selected Lahey for ease of access. It has been a few years…read morenow and his liver transplant is doing very well. Everyone at the Transplant Clinic has been wonderful, before, during and post op surgery. I cannot say enough about this team. They made something that was unthinkable happen. This is World Class Medicine.

I have been a patient with Excel for many years. I have had both knees replaced and one shoulder…read moredone twice. The knee surgeries were done perfectly. Dr. Connors was professional, talented,experienced and had a wonderful way of connecting with patients. Their part time back surgeon is not the best. He is too busy and doesn't give the confidence that you need to allow someone to cut into your spine. His work was minimally acceptable. The doctor who specializes in shoulder surgery was a dissatisfaction. After doing a shoulder twice, he dropped the case by just stopping communication. I was given the name of a different doctor who he didn't have any real knowledge of and ordered a final scan the results of which he never spoke to me about. At a final meeting that I made to try and find out what we were doing next, he was detached, in a hurry to just drop the case. He was clearly not interested in continuing to try and find a solution. Being a senior doctor who heads the department, he was completely uninterested in continuing with me. I have had to find another surgeon to continue working with who is willing to find a way to correct the problem and find a way to help get the daily pain unDer some control. The support staff at Excel is the best I could ask for. They are helpful, courteous and go above and beyond to get you what you need. So, if you decide to use this business, be very aware of the unprofessional attitude of some of the surgeons and be sure to make the right choice.

Recently, I finished my physical therapy at Excel Physical Therapy at 200 Unicorn Park in Woburn,…read moreMassachusett. I had several tears in my Rotator Cuff which was very painful. Dr Allessandro recommended that I have Physical Therapy. My Physical Therapist's names were LEIGH P & KIMBERLY S. Both of them were excellent! They were so caring, and gentle. They helped me improve so much! Dr Alessandro & Dr Connors are also excellent! Dr Connors replaced my hip a few years ago. I would recommend going to Excel for all your orthopedic needs! Suzanne G

I'm 77 and have seen a few MD's in my time. Dr. Gallivan is clearly the best. She is patient,…read morecaring, skillful and responsive and always greets me with a smile. These are qualities valued by old timers.

I've known Dr. Gallivan for years. Tonsils and adenoids for one child, tubes for two others. A…read morehuge take away was the hug she gives while your kids are getting there sleepy meds before surgery because she knows how it affects us as parents. That was many years ago. over the past year it's been care for myself. the last two visits not only did she address my ENT concerns but also solved other conditions I've been experiencing. she could have easily shooed me out to the appropriate specialist (which she does want me to follow up with these other specialist for sure) but she sat with me for 45 minutes even knowing it was not an ENT issue. I left my visit with clarity and direction. I can't say enough about her expertise, bedside manner and true care for her patient. There are not enough stars to rate Dr. Gallivan!

DO YOUR RESEARCH!!!! THINK TWICE, think thrice, and THINK AGAIN!!!!!!…read moreI do NOT recommend Sono Bello Woburn AT ALL!!!! I can agree with so many 1* reviews, and the only reason why I have given them 1* is because there is no option for no stars!! They definitely blow smoke up your as when you go in to see your 'sales' person!! I did do my research, was satisfied with the surgeon that they assigned me, even though I was very nervous to go ahead with the procedure. A week or so before my surgery appmt, they changed my surgeon to someone that wasn't even listed on their website, so I had no way to research whether he was any good, and was pressured to accept him as my surgeon, due to the 'offer' that I had signed up for to have my surgery before the end of July!! I was never advised to get post op massages, however my own research had brought me to the conclusion that I should. I had an AWFUL experience receiving the second faja that I was supposed to get sent, and didn't get it until at least 4months post surgery!! At my first couple of post op appointments, I only saw a nurse who weighed me and took pictures..... I obviously still had a fair bit of swelling that I expected. By my 3rd post op appointment, it was becoming obvious to me that the sharpie that the surgeon had used to mark me on the day of my surgery, had bled into the incision sites and was now very much within my skin like a tattoo!! They gave me some tape that I applied religiously for weeks, but NO CHANGE! Their treatment of my concerns never seemed to be taken seriously at all!! I requested a consult with the surgeon, as not only was I still concerned about the sharpie marks in my skin, but also that my stomach was very lop-sided with a very visible lump of subcutaneous fat (which should have been removed!!) They cancelled my consult with the surgeon on at least two occasions via text, and never called me to reschedule. I tried to call several times, and was told someone would call me back..... they never did! I saw my Primary Care doctor for my annual, and he also assessed that what I was seeing as a lump of fat that should have been removed, was indeed the case. When I eventually saw the surgeon his attitude was very blasé regarding my concerns of my lumpy stomach area, and said it was 'the best outcome I could expect!!" He was all about disregarding my claim that the marks in my skin were from the sharpie he used, but agreed that he would have me back in to get rid of them! Someone was supposed to call me to book me in to have the fix, but you guessed it, NO ONE CALLED!! I again tried calling to get an appointment and on 3 occasions got told someone would call me back!! Eventually someone called, said they were still trying to 'work out schedules, but will call me back'..... over a month later, still no call, still no fix and still very unhappy with my results! Did I expect my results to be better, YES! The ad's, the staff etc, all give the impression that you will have AMAZING results!!!! Did I expect better customer service and post op care, YES OF COURSE I DID!!!!!! It is no small chunk of change to pay for this kind of procedure, and very scary for some of us!! Do I regret it? ABSOLUTLEY!! I have permanent marks within my skin, and a lump of fat that is very obvious on one side! I could name names, but would that make me feel any better? Probably not!!!!! This review is just to make sure others don't have to go through the same awful experience!!!

Complete rip off,, went for consultation, was going to have the surgery, told we had a week before…read morethe surgury we could cancel,, found out had high blood pressure an cancelled more than a week in advavce and they will not refund almost $4000 dollars,, Complete SCAM,,, run

Agility is awesome the doctors are great, knowledgeable and the physical therapist are great with…read moretherapy, they are kind and caring and know what will help you the most, all in all a great place for getting the correct help you need

This location really is scam when it comes to charging over Boots and braces when you can find wayy…read morecheaper options online for the exact same brand! Carla the office manager is absolutely awful with her employees an soulless person

Dr. Costello is an amazingly caring ENT who not only treated me when I first had symptoms of…read morehearing loss, but referred me when he knew I needed care at Mass Eye and Ear in 2015. Fast forward 6 years and I had lived through a medical saga that turned out to be a spinal CSF leak and I had to travel cross-country dozens of times for experts to treat that condition. Those doctors thought my hearing loss, tinnitus, and vestibular issues were additional symptoms of the spinal CSF leak, but after surgery to repair that issue, my ear issues did not resolve when the rest of the leak symptoms did. We thought maybe it was just damage from the leak that became permanent and I gave up on looking for different answers. That's when I made an appointment for a follow-up hearing test with Dr. Costello even though I hadn't seen him in years. I remembered that he was so kind and didn't think I needed anything more than testing to see if my hearing loss had changed any over the years. I brought all sorts of information with me regarding spinal CSF leaks so I could share my story with him and all that had happened to me and my case over the years In case he ever came across another patient like me. Not only was he open to hearing all about it, but he was excited to talk and learn more!! While I was speaking with him, he pulled up the imaging I had at MEEI years ago and realized almost immediately that I had a condition that was overlooked by the MEEI doctors that explained all my ear issues - hearing loss, tinnitus, popping, vestibular deficits, etc! He immediately realized that I needed to once again be seen at MEEI, but after I shared my concern about the previous doctor I saw there not telling me about the issue (semicircular canal dehiscence) years ago, so he personally called and got me connected with a doctor there that he really admired. She was wonderful, too! I am currently still going through testing at MEEI and a path forward for me is still unknown, but with Dr. Costello's keen eye, caring nature and follow-through, I no longer have mystery symptoms that may have caused me many more trips across the country and dangerous procedures, thinking that they were still due to the spinal CSF leak!! Dr. Costello cleared up so much for me and I will forever be grateful. Even if my continued issues are not able to be resolved, I now have answers and relief from the worry of not knowing what was happening to my own body and brain. I know that sometimes his daughters check the Yelp reviews, so if you are reading this - please know that your Dad is awesome and please tell him how much I appreciate him! Tammie Stanford (no idea why Yelp thinks I'm from San Francisco - I'm from Wilmington, MA lol)

I had a tonsillectomy on August 7nth 2023. I met with Dr. Brown who was extremely professional and…read moremade sure I was set up with the surgical coordinator to get this procedure done and over with. Sherri Morales, the surgical coordinator was extremely rude and careless. Every-time I had called her number to speak with her about my surgical time and or questions I had leading up to my surgery she had an attitude and no interest on being on the phone or in person talking with me, which is part of her job to remind you. The doctor/surgeon I had was Dr. Doolittle. I was prescribed 40 Oxy @ 5 mg and was told by one of the discharging nurses at Shields Surgical Center to take Tylenol every hour. My caretaker was there to receive the pain regime since I was still coming out of the anesthesia. By day 2 post op I was vomiting non stop and couldn't stop shaking. The person who took care of me as well as myself were greatly concerned. By day 3 post op I was rushed to the Hospital by ambulance closet to me, and had told them the type of procedure I had, as well as the pain regime I was directed to be on after surgery. I was overdosing and slowly killing myself without even having the knowledge of it. The doctor over at the hospital was greatly concerned for my liver and how much Oxy and Tylenol I was prescribed and being told to take. I was severely dehydrated as I didn't eat or drink knowing that I would throw it up due to Oxy and Tylenol. I also had a UTI. Dr. Doolittle had instructed me to NOT take any Ibuprofen or Motrin because of bleeding. The doctor at the ER told me otherwise. I left the hospital after being on an IV, prescribed nausea meds and as well as a new pain regime which consisted of Tylenol and Motrin/Ibuprofen every 3 hours switching them so I get a little bit of something every 3 hours. ENT were very quick to send my bill to me. I had spoken with Jennifer and had a referral from my PCP sent over to them as well as insurance to cover the bill. A week went by with no phone call back from them regarding the bill, including no e-mail or mail sent out to my address. I called them to make sure everything was squared away with my bill. It wasn't. Nobody called me to let me know that they needed another referral from my PCP. I am now 1 month post op, and on my right side of the back of my mouth (where my tonsils were once located) I still have a chunk of tonsil that was not taken out. I have relocated since my surgery and am now going to have to find a new ENT doctor to fix Dr. Doolittle's mess. I am so frustrated as this was my first surgery ever and no one took care of me like I thought I would be taken care of here. My anxiety about this surgery was extreme, I got sedated before surgery because of the stress and anxiety I was having while nurses and the anesthesiologist were prepping me before I went under the knife. It takes a lot to trust anyone when you aren't conscious enough to be able to trust them visually. Please take this as a precaution before entering this office and receiving treatment.

I have had chronic pain in my hips, groin, and back for years following a burst appendix, and I had…read moregone through many different treatments until I finally discovered that pelvic PT was a thing, and to find a place that also saw men (most places I looked at were for women only.). To say that my experiences have been life changing would be an understatement. It's take a long time and it's been slow going, but decades of spasms and limited mobility are finally subsiding. I saw both Kim and Melissa, and both of them gave extraordinary care and guidance. I still have some issues that I'm dealing with them, but we've peeled back so many layers of the onion that I can see the end in sight. Thank you so much for all the staff in having a place like this available. Men have pelvises too!

Lizzie made a big difference in the quality of my sleep. She was a good listener and very…read moreresponsive to my questions and concerns. Her explanations were clear and concise and she created an at-home program I can stick with. I recommend her highly.

I've been coming here for the better part of a decade. Matter of fact I think it's been about 12…read moreyears. I went in in 2015 after 6 years of having blue green discharge from my nipples and had aspirations as well as a biopsy in a tag placed. I go in every 6 months for mammograms but with my super dense breasts I have to request an ultrasound and an MRI. Just recently looking through my paperwork and realizing I was diagnosed with pash disease, which is considered non-cancerous however, it has been over a decade and I have been complaining non-stop about the discomfort in my right breast just to be ignored and not even told that I have a disease. And when I went in just this last year. Dr. E and I were discussing some things and I exclaimed along the lines of I know that obviously some of the stuff I'm dealing with is hormonal and her response was there. You go. You diagnosed yourself! Never once. Did she ever bring up the fact that Cash disease has a lot to do with estrogen and progesterone or even offered to do a full lumpectomy to remove the painful lesion that has been in my breast for the better part of a decade! I am beside myself with the lack of caring that I have received when it comes to my concerns and being treated like I'm some hormonally challenged person like that doesn't understand their own body! I requested a new breast surgeon. We shall see .. Never mind the fact that the last nurse I spoke to kept insisting I had my biopsy in 2019 which is false. It was in 2015 and I know because I was working and went on my lunch break and had to use an ice pack for the rest of the day at my orthodontic office. Back in 2015. LOL people just gaslight you! It is beyond sickening!

Rude staff. They need some training in customer service and medical training. Very sorry i wasted…read moremy precious time here. There are better clinics In the Boston area so there are safer and better choices. Incompetent people working here.