We have a 10 month old mini Aussie Shepherd. She needed a full grooming. The Aussie breed has an…read moreundercoat and fur. Thus, you have to be careful when grooming them because you could damage their undercoat and fur if you use mechanical trimmers. We picked PPPS because of the positive yelp reviews. We booked our pup for an appointment. PPPS uses text to communicate with you and the communication is excellent. PPPS needed vaccine records and many additional details to make sure it was safe for all the other pups at their location. We dropped off Zoey and spoke with the groomer (Bree). Bree was very aware of how to properly groom an Aussie. We had a brief conversation about what we wanted and believed Zoey was in capable hands. When Zoey was done, we got a text to pick her up. I was greeted upon arrival and Zoey was led out to me right away. Zoey looked fantastic!!! Bree groomed her exactly the way we had discussed. Zoey looked even better than I had hoped. I gave Bree a $20.00 tip. When I brought Zoey home and my wife saw her, my wife loved the grooming. My wife's only complaint was that I should have given Bree a bigger tip. I will fix that the next time we bring Zoey in for a groom.

Diesel has been going to PP for doggy daycare since I adopted him from MTGSR five years ago. The…read moreteam here is amazing. Dawn is fantastic with him as are the other employees there. He's not an easy dog but they have done amazing with him. When he was diagnosed with a hereditary eye issue, I was worried about having to board him as he requires eye drops twice a day to keep the condition treated. They didn't hesitate and said we will be sure he gets them as needed when he boards. They are amazing and I wouldn't take him anywhere else!

My dog did so well at Yardstick for a week of boarding earlier in the year. I was nervous as she…read moreisn't the best with other dogs at times but she warmed up and made friends. She will be boarding with them again for the next vacation I have! Plus I like the photo updates throughout her time and that I can order her room service!

Yardstick is my puppy's favorite place! We consider ourselves extremely lucky to have found such a…read moregreat doggie daycare spot to drop her off at on a weekly basis - especially in a city where many kennels have waitlists just for an initial interview. I scheduled a tour in advance online, and received a very thorough explanation of the Yardstick difference. There are three different play areas for small, medium, and large dogs. During a regular daycare visit, your dog gets a short break in their own kennel area around midday, before jumping back in for afternoon play. An all-day daycare visit will run you $45, and they do offer a trial day for new guests for $25. The entire facility is cute and clean - but I have to say it's the customer service that stands out most. The Yardstick team sends me adorable (and detailed) photo updates throughout the day, reinforcing that I've left my fur baby in excellent hands. Every time I drop my dog off, they greet her by name and genuinely seem excited to see her. Big thanks to the entire Yardstick team for taking such good care of our pup! We'll continue to bring her by as often as possible for some of the best doggie daycare in town!

The accommodations for cats does not match what was advertised. They advertise cat villas and show…read morepictures of polished wooden enclosures. At this Nashville location the space they had for the cats were cages. See attached picture. I was only leaving my cat there for three days but had I needed it to be longer I wouldn't have left him. I won't leave him there again. Despite the cage, the staff was helpful and friendly. I felt like my cat would be safe there for a few days. I'm just disappointed in the space they have for the cats. Also I was disturbed to hear that one of the cats in there had been in there for months. I think they should have a policy about how long an animal can stay. 2 1/2 months in one of these cages is

HANDS DOWN best place to take your dog. The staff is so friendly. Dru is a gem! Jeff has been…read morevery understanding. My dog loves everyone there & runs straight to them when we drop her off. The best thing is your dog will want nothing but sleep when they come come from Houndstown aka Houndstown Hangover. I recommend purchasing a package since its more effective and you will see your dog truly loves going there.

I recently moved to the area and have had an absolutely lovely experience with Dogtopia 8th Ave so…read morefar. They have taken great care of my 1 year old golden retriever Bucket as well as my senior dog, 11 year old Faidley who is deaf. The staff is always so welcoming and friendly, and I have greatly appreciated them meeting me at my car on days when they're not super busy to grab the pup(s). They have webcams if you like to keep an eye on your pupper during the day, and their online booking system is super easy and efficient. I have moved around a lot and experienced many different doggy daycares, and have been extremely impressed with Dogtopia 8th Ave, particularly their attentiveness to my two pups' very different needs. Highly recommend this business!!!

Love the 8th Ave location. It has ample parking and is easy in and easy out. Walk-in daycare…read moreservice for my small dog was available. The staff was super friendly and got me webcam access right away so I could watch my little guy play.

I love the care my dogs (2) & cats (3) receive at paws & claws! We have been seeing them for years…read moreand now they feel like family!

We are new to the area, and I found paws and claws through Yelp. I made an appointment for my dog,…read morePolar, because I was pretty sure he had an eye infection. The staff and the doctor were amazing! We were in and out of there in no time, I felt like they listen to my concerns and thoroughly checked Polar out. I'm so thankful I found them, and they were right in my neighborhood!

This place is all show and no substance. Miss Kitty's markets itself like it's some kind of…read moreupscale, caring pet facility-but behind closed doors, it's a completely different story. I seriously regret ever bringing my dog here. First off, the staff act like they don't even want to be there. Half the time they're on their phones, chatting in the back, or just ignoring the animals. There's zero passion- it's obvious this is just a paycheck for most of them, not a place run by people who genuinely care about animals. They keep the dogs separated most of the time, but that doesn't mean it's clean or safe. I saw dogs in dirty kennels, water bowls empty for hours, and one dog left barking nonstop in a crate for over an hour with no one checking in. It felt more like a storage unit for pets than a care facility. The place also smells awful the moment you walk in- like built-up dog urine and chemicals trying to cover it up. The floors were sticky, the walls looked stained, and the whole place had this grimy, unkept feeling that made me want to turn right back around. Oh, and good luck if you ever try to ask a question or request anything- they act like you're annoying them. Super rude and dismissive attitude from the front desk to the back. They talk big about loving pets, but the reality is they don't even pretend to care. Don't let the cutesy name or branding fool you. There are way better, safer, and cleaner places in Nashville. I'd never leave my dog here again. NEVER.

These folks are the best in Nashville. Customer service is great, they are super flexible. Our pup…read moreis always happy, tired, and clean with a sweet seasonal bandana when we pick her up.

We have been taking g our dogs here for 20 years. Everyone is so kind and the doctors are really…read moreinsightful problem solvers. I highly recommend this place for your pets' medical care.

Service is great. I…read morehave a small complaint. We visited this office at least 3 or 4 times. The staff took the time to share with us what procedure/vaccine was needed. No one EVER told us how much it cost during the visit. After the treatment, we walk up to the front desk. They also never explain to us what the charges are. They just gave us a total, and demand payment. I need to ask for a break down print out to understood the details. I just don't enjoy that very much.

I was a little skeptical of coming here from some of the bad reviews left recently. I brought my…read moretwo doodles here to get groomed. The groomers did a great job, and both of the dogs were done within three hours. Both of the ladies I spoke to at the front desk were super helpful and assisted me with making my next appointment for 8 weeks out. They only do baths on the weekends, no full haircuts which is good to know if you work during the week so you can plan ahead. I love how they are able to text you during the day to ask preferences on haircuts and keep you updated on things. The inside of the lobby had tons of bagged treats, baked treats, toys, grooming things, and different food for the dogs. It was like a fun little shop for your pup. I had to pick out a treat for each of mine after getting their haircuts! They also do daycare and boarding, I spoke with a gentleman in the lobby because he is a frequent customer for boarding and he said he has no complaints as he travels often for work and his pup loves it there. I will be keeping them in mind next time I leave town and need to board them. So far so good from my family!

Terrible groom, even worse customer service…read more Made an appointment for my dog and he was returned with a terribly quicked nail and several mats left unaddressed. After speaker with the owner, he insinuated that I quicked his nail post-groom and would "need time" to consider reimbursement options to compensate for our terrible service. Not to mention the groom was outrageously priced $160 plus tip and was there for 6 hours. Could have done a better job myself.

Awesome first experience for my wife and I! Heidi and her staff were very accommodating for a last…read moreminute boarding of my two fury children, Coco & Maile. The facility was very clean and organized, which made me feel more at ease; great first impression. If you need a place to drop off your fury children, then this is the place and you won't feel guilty about leaving them with just anyone. If I'm ever in Nashville again, I will definitely bring my dogs here and enjoy Nashville without worrying about my pets. Thank you Heidi and staff; A++++ from me. Eric & Ortencia

I was in the process of adopting a poodle from Heidi. We spoke on the phone and unfortunately the…read moreadoption didn't work out. After telling me she would refund the money, she then refused saying I was trying to scam her. She then tried to force me to sign a contract with her business even after we both agreed to end the adoption process as way to receive a refund. Terrible business owner and practices.