Stopped in for an oil change. The manager came out and went through all the checks for lights and…read morebrakes before entering. I pulled in when it was my turn, and the service tech could not have been nicer. He explained everything and I chose the most expensive synthetic oil and I had a $10.00 coupon. When they finished I asked if my tires were checked for air and he asked another guy working and he said yes they did. I explained my pressure light was still on and he said it may take a few minutes. I left and went to get gas and decided to check my tires, and no they did not add air! The back tire was very low and would not have happened in less than a five minute drive down the road to Shell. I really wanted to give them four stars for service and friendly staff but I specifically asked if they would check the tires when I pulled in because of my warning light. With multiple employees working on the car it should not have been missed- and it's on their checklist of things to do when you get an oil change!

AVOID THIS PLACE AT ALL COSTS…read more Both my wife and I have both had significant damage done to our vehicles from these clueless individuals. My wife went in for a normal oil change, and they ended up flooding her engine. Not only did they ruin her car, but they refused to take responsibility to fix it and make it right. Car was totaled. I recently took my car in for an oil change and immediately noticed an oil leak the next day. I brought it back to valvoline TWICE for them to attempt to fix it (not knowing what the problem was. I was told it was fixed. The next time I started my car my check engine oil light was on. I took it to a 3rd party mechanic and they told me that whoever worked on the car last broke the entire oil pan and it needed replacing. I filed a claim and they refused to take responsibility for this as well. Had to pay for both fixes out of pocket. SAFE TO SAY I WILL NEVER BE GIVING THIS PLACE ANOTHER CENT BECAUSE THEYRE CRIMINALS.

The service team was very responsive and considerate. The technicians took somewhat longer than…read moreexpected to diagnose and fix the problem. And after performing a cooling system flush and pressure test, the coolant level was left 1" below the minimum mark in the reservoir. I was disappointed by this.

Great professional and friendly service. Extremely transparent!…read more Would highly recommend!

I had a great experience at Jiffy Lube today! The staff went above and beyond -- they cleaned my…read morecar windows and kindly pointed out that my coolant needed to be topped off. Everyone was very friendly and professional, which made the whole visit feel easy and comfortable. Fast service, great attitude -- highly recommend! Will definitely come back again.

They didn't give me my full coupon of $15 off only got $10 off. Didn't realize it until i got home.read more

Car started making a grinding noise when I hit brakes so I looked up nearest mechanic and boy did I…read moreget lucky. The receptionist talked me down off the ledge and I drove slowly (about a mile) and she was kind, informative and so helpful. They even got me an uber home. Within hours I had a complete inspection breakdown and they helped me understand exactly what needed to be done. I picked it up 24 hours later and it rode like a dream. Cannot say enough positive things about this business. I feel so lucky to have found them a will be a customer for life!

The mechanics and office staff are very professional and helpful. They take the time to truly…read moreexplain what needs to be done, how much it'll cost and even whether it can wait longer to be replaced. Charges are reasonable. They even provided Uber transportation for me. I'll definitely be using them for future needs.

Certified Automotive is fantastic!…read more I needed to get my Mom's vehicle repaired. It wouldn't start. My cousin recommended Certified Automotive. I called and spoke with Chris. It was the Monday before New Years. He said he was booked till Thursday, but that if I would tow the car there, he'd take a look and see what he could do. Car got towed there and his team immediately began diagnosing. He replaced the battery and the vehicle was done THAT day. Chris was the primary point of contact. He called me multiple times to give me status reports. No wonder my family approves of Certified Automotive! Please trust your service business to Chris and his team.

I am new to the area, and I saw great reviews for Certified Automotive so I went for a tire…read morerotation and oil change. They are top notch. Fast, reasonable, and I was really impressed with their knowledge. They are my go-to shop from now on!

Just want to Thank Just Tires because I had a piece of wire on the side of my tire and the tech at…read moreJust Tires was truthful. He checked it, pulled out the wire and said it didn't go all the way thru. No charge. He could have charged me, sold me a new tire but he was truthful. I will but all my tires from this location (Just Tires on Kirkwood Highway). Thank you :)

I have a 4 new tires Counter service manager Mr Joe V. Very knowledgeable and helpful. Nice place…read morereasonable prices. Military discount very helpful. Knowledgeable, polite staff.

My 19-year-old daughter took our Front Wheel Drive Honda Accord in today to have the tires rotated…read morebecause I didn't have time to do it in the driveway before she heads to college in the next few weeks. The tires have 13,000 miles on them since they were new. The shop refused to rotate the tires due to "wear" on the front tires. They would not perform the service and would only offer to sell her new tires stating that it is"illegal" for them to do the rotation. She called me when the salesman was trying to drop this line of bs to her and she took the vehicle back home after she wasted her afternoon scheduling the service a week in advance. The remaining tread is well within legal roadworthy mil spec and this is a classic pressure bait and switch for an upsell. It's one thing to offer or suggest but don't mandate it and refuse to perform the requested service. Shame on you mavis for trying to take advantage of a 19-year-old female trying to get things done herself and even worse that it's my daughter.

The employees are incapable fixing my issue . I spent 3000 dollars for the same issue . They…read morereplaced most of the parts in front suspension but couldn't even find the issue . mechanics seems to be needing a lot more experience . the first occurrence was when after installing my new brakes they left something loose and the car starting making huge noises . Almost made me have a road accident.

This location is the most helpful, welcoming, and down-to-earth auto shop I've ever visited…read more They're honest, accommodating and extremely knowledgeable and I will be going to them for all future oil changes and automotive issues!

Updating my review. Came here when I first moved and was super unhappy with my service but coming…read moreback recently gave me a whole new experience. Candid but still professional, helpful without over explaining, and didn't even charge me for checking the issue when they could have easily nickel and dimed me for diagnostics. Would recommend to anybody looking for quick easy vehicle service

Took the car in for oil & filter change. The young guy .. Recommended air & cabin filters need…read morechanged. Told him I'll change them. When finished, bill wS $193. The install The filters Without my consent. I made them take it off, saved $100. They're OK but watch the young guy at the service counter. I'm going elsewhere, except alignment. Paid for 1 year

Don't get me wrong, I'm thankful for anyone one or any company to help someone out in a pinch. I…read morecame in early in the week panicked about one of my tires and the service was good and they let me come in as a walk in. I come back two days later like they recommended me to get a sensor replaced and the customer service was completely different! Huge attitude from the front desk and not honoring what was discussed before. This location definitely isn't way it used to be compared to a few years ago. If you come here, make sure you get everything in writing (conversation, prices, etc).

I've been a loyal customer for 20+ years and their service has really gone down hill. They used to…read morebe quick and cost effective. Not anymore. Today I went in to have a flat fixed on my wife's car. I had to drop off wheel and come back. Then they charged me $60 when everywhere else a flat repair cost $30. They are charging even for wiping soap solution around the bead. In fairness they did also balance the wheel...but still outrageous price. i'm done.

Perfect, perfect service and place to go! Fast, too! Juan was very professional and courteous. He…read moretook my tire out and screwed it back in the trunk. Just Tires recommended I come here. I had a flat tire with a steel wheel and good, used tire. He mounted the good, used tire, replacing the flat one to the steel wheel. Took 10 minutes tops. Was quoted $30-$35. He charged me on the low end!