Emo, the manager was great. Super fast, same day. Will go back 100% next time i need service

Negative 5 stars. Midas coupon for this location says $54.99 with oil & filter change, plus a closer look vehicle check. Coupon photo added. Emilio G who claims to be the store manager stated he charged us $45.99 for the filter without asking me or my daughter because the coupon states it includes the filter change. We all know that means the filter should be free. My 19 year old was charged $114.68 total, having a coupon and never not once being asked if they want add ons. My spouse and I change these filters ourselves and we KNOW it didn't need to be changed, but we weren't even shown the current filter and asked anything about it, to decline the change. Misleading up charges without communication. Invoice also added a lie, its states we declined tire rotation but NO ONE EVER ASKED US. When I asked Emilio for the complaints number, he said find it online. I confirmed a second time, so you want me to go online and find complaints, he replied "yes" so I found Colorado Attorney General and filed a formal complaint with them. read more

Midas - Coupon. - Auto Repair Near Me - Lakewood, Colorado

See all

DO NOT GO HERE OR ANY AUTO PLACE OWNED BY LEEDS WEST GROUP!!!!! We took our car here for an oil change before a road trip for Thanksgiving. They didn't put the oil cap back on right so in the middle of nowhere while driving on the highway, the cap blew off, all the oil drained out and it destroyed our engine. Nearly $15,000 dollars worth of damage!!!! We were left in a hotel room in the middle of nowhere for Thanksgiving, hundreds of miles away from family and friends. We missed invaluable time with family (some of which have serious health conditions) and everyone involved, including the manager of Midas, Emilio, and the private equity group, Leeds West Group (Rex Bell - District Manager of their Midas stores, and Jonathan Rucker - VP of Store Operations), couldn't care AT ALL. They lied to us, tried to move our property without authorization, strung us along with absolutely no regard to any pain or suffering we were going through, and then refused to cover all the costs that we were burdened with because of THEIR negligence. They refused to even refund us for the original faulty oil change!!! Absolute greed from a company unwilling to cover the cost of their mistakes so they could save a few extra bucks. NEVER GO TO THIS PLACE!!!!!!!! Months without our car and treated like worthless garbage. It was a nightmare for months and I cannot say it any stronger... DO NOT use this Midas or any of the properties under the Leeds West Group portfolio. It was a nightmare of an experience that I wish on no one. SHAME ON THIS STORE AND THE PRIVATE EQUITY, LEEDS WEST GROUP, THAT OWNS IT!!!!' TERRIBLE HUMANS THAT DONT CARE IF THEY RUIN YOUR LIVES. read more

Midas - Gas cap missing - Auto Repair Near Me - Lakewood, Colorado

See all

EMILIO GONZALES.. he runs the counter and he is amazing. Extremely nice and knowledgeable. I have had multiple nails in my tires are different times this year and have brought it to this location. I have dealt with Emilio each time and they really are nice people there. I usually am in and out and don't have a complaint. read more

They were really friendly and helpful, quick and efficient service!! Totally recommend they also have great prices for oil changes!!

HORRIBLE. Took in my truck a couple months ago they didn't even end up fixing it & scratching it & now they dont want to take responsibility. Dont take your cars here even if they promise to fix it. Save yourself the headache. read more

Genuinely kind hearted people, super friendly, and lending a charger for my dead phone. Also super close to home and I like the customer service. read more

Do not touch this place, RIP off and sneaky. They will charge you anything they want, came in for an oil change and told them my check engine was on, just wanted a quote. Charged me $280 for oil and "diagnosis" such a joke $150 for them to check my engine light when it's free at autozone read more

Dominic the receptionist called me obnoxious for asking a question. I was advised when scheduling my appointment that I could wait while my car was getting inspection but I clearly felt unwanted. After 15 min of waiting I wanted to get a time estimate so I could make arrangements to leave and come back. I ask Dominic when they were going to get to my car... He interrupted me and yelled at me without wearing a required mask that, "it will take several hours and you're being obnoxious!" I have had service in the past with a whole different staff and have never been treated this poorly! I will not be back! read more

Midas - Dominic who has horrible customer service skills. - Auto Repair Near Me - Lakewood, Colorado

Some context: I'm a 32 year old single female that knows enough about cars to not get scammed. Came in to get one of the valves replaced on my 6 month old tire. Dude quoted me 100$ to get 1 valve replaced. I laughed and told him I'll take my tire back now and leave. Went to discount tire right down the street, they did it for free and said they would replace the rest for 20$. It's extremely frustrating knowing how many women have probably got scammed here. Will never go back. read more

DO NOT GET AN OIL CHANGE HERE. April of 2024 got a routine oil change, a few months later went to another mechanic for brake pads and they informed me the oil pan cap was loose, barely finger tight, and the GASKET WAS GONE. all my oil was gone and I needed a new oil change just two months after coming to midas. worthless waste of money for bad workmanship read more

DO NOT GO TO THIS MIDAS! I had a check engine light issue. My diesel Passat needed blue Def liquid added. I had just topped it off myself a week prior... but apparently needed more after driving 1200 miles to CO (???) when I did it, I bought a gallon from Pep boys for $15. It's literally like filling your tank... you remove a cap in the trunk & pour in the liquid. Quick and simple. This Midas location charged over $200. Due to extenuating circumstances, I just agreed and paid it. But that's what you're dealing with here. AVOID AT ALL COSTS. UPDATE 9-9-21: The Midas team posted a response to this review, and gave a link to reach out to them. This appears to just be a canned response to give the appearance of being responsive and caring. I've submitted multiple contact requests to the link provided, and they have simply not responded. Not once. I'm updating my recommendation to AVOID ALL MIDAS locations. I know I'll drop my business from my local shop, based on this experience. read more

Marcus helped me out with my coolant issues, he was transparent and explained what was going on. Also fast with repairs & they had good communication. read more

Went there because the pipe connected to my muffler and tail pipe broke off. I spoke with the manager, Marcus, who was wonderful. He worked with me on the price and was dead on with timing. No surprises. Honest. Good work. In the current climate of HORRIBLE customer service, I was floored at how well I was treated. I will be recommending them from here on out. Thank you for such a great experience! read more

Michael immediately diagnosed my problem, explained every technical question I had about it, and they fixed the lug on my tire for free. I plan to go to this shop for everything going forward, and I encourage others to do the same. read more

if I could choose 0 stars I would. DO NOT TRUST THESE PEOPLE WITH YOUR VEHICLE. after getting my catalytic converter replaced I was charged $314.01. 2 days later i get a call from them threatening to take me to court because they we're supposed to charge me $3,140.01. it's not my fault they're employees don't know how to run a cash register. I had to go back in and pay the remaining $2,826 because they were threatening to take me to court over a mistake that they made. read more

Definitely ask for Mike or Marcus!! They provide priceless service for our car Mike was extremely helpful. We called ahead and talk to Marcus, who made the the last min appointment. We were flying back the day of and Mike understood our desperation. He quickly got to work and made the car better than it was before. I'll be sure to always bring my cars here next time! Not to mention this was on a busy Saturday. Really amazing customer service by Mike and Marcus. I truly appreciate them! They made the whole process stress free and great prices read more

Guys in here were awesome and good and the stuff they do!! Came in with a leaking tire and left in 15 minutes. Highly recommend this place!!

Got an estimate on a muffler issue. Was told it needed to be replaced and would be $500 or $600 with an additional optional piece. Took it to Bud's Muffler on Cherokee and was told only one piece needed to be fixed, not replaced- $100. Avoid at all costs. read more

After getting my car back the housing thet keeps my brake pads Secure fill off on my way home on I 25 Leaving me stranded at 5:00 a.m. in the Winter to walk home I was livid I will never use Midas again. read more

See all

I'll start going to this Midas instead of the previous place I used to go for an oil change. This place is not quite in my neighborhood, but it's conveniently located next to Viet Hoa (Asian grocery store) and Aboba Café (which is located inside Viet Hoa). There is nothing worse than to stare at antique vending machines, scan through old newspapers, old magazines... This Midas location offers free Wi-Fi and it's conveniently located next to these shops, where you can wonder and grab a sandwich. Plus you can save couple greens by printing their coupons, which are available at (http://midasdenver.com/offers.aspx?shopNum=5648&language=en-US). read more

Midas - Auto Repair Near Me - Lakewood, Colorado

BUYER BEWARE!!!!! This place will try and take advantage of you! I had them repair my radiator coolant reservoir and A/C condenser. Then my radiator fan stopped working the same day. So i brought it back and had them check their work and they wanted me to pay $2100 for a new radiator fan. I decided to wait a few days and had "Christian Brothers Automotive" take a look at it. Thank god i did because the radiator fan was in perfect working order. The incompetent staff at Midas just didn't plug my radiator fan in. So you make the call, but from my experience the staff here is incompetent and dishonest. read more

If I could give the Midus on Alameda a negative star I would. my boyfriend dropped off his Audi to them because it ran out of coolant due to a hose leak and they treated him like garbage! Mike was the one the handle our car and it's issues and instead of having good customer service he decides to CUSS at my boyfriend and tell him that he is the reason the car is messed up to give a little back story we bought the car from a cheap used car place so there were already things wrong with it. BUT MIKE WHO IS A STORE MANAGER decided to be so rude we had the car towed to a different place also to add he never mentioned a few till the tow truck GOT THERE and we had to pay a fine for it to be released. read more

Went in for an oil change, was prompted with a couple options and went with the extra maintenance package. Was told about 2, not so pressing, items and was given estimates on which to repair. Staff friendly and knowledgable. Will be a lifelong customer read more

Had another coupon. Made an appointment. Still had to wait. Then car is making noise. Fluids not topped off. Seriously low on antifreeze. Had to do it myself. REALLY, what's the point of making an appointment or promotion of fluid checking if you're not going to do anything. read more

Advertised oil change for 17.99, charged 87.00 stating car used full synthetic, which it does not. Manager lied. Asked for corporate number, gave a false number then hung up. Absolutely the worst customer service and bait and switch tactics. DO NOT USE THIS BUSINESS!!! read more

At this Midas, I had probably the best experience I've ever had getting an oil change. Dominic was fantastic! Such good customer service.

My daughter's car had a radiator leak so she took it in for a quote, and these clowns quoted her 3 grand to change out the radiator fan and replace the thermostats, saying that they'd need to practically dismantle the front of the car. And then we she didn't authorize the work, they threw attitude at her! She then took it to our regular mechanic, who figured out that all she needed was a new radiator cap! Some people.....smh read more

The guys here are super sympathetic and helpful! I've gone here twice now and both times, they went above and beyond. When Walmart cross-threaded three of my studs and I needed a new hub, they worked with me and got it done that day! Super appreciative and I'll definitely go back! read more

Great service! I wasn't sure if I would be able to make it the same day and Kevin moved things around to accommodate me to come in after work and get it done (I live in conifer and wasn't able to drop off for the day). Super fast , answered all my questions and didn't try to up sell anything. Had me in and out which is so appreciated! I will definitely be going back! read more

I go here and they tell me I need new ball joints on my truck. 900 plus dollars is what they qoute me for lower ball joints! I tell them that's way to much, they say I can bring in my own parts and they will do it for 400. I do that. They install them and I come back within a week saying that they were still knocking. The head mechanic looks at the truck and tells me that the installer didn't grease the new ball joints and gets the grease gun and lubes them in the parking lot. I come back 10 days later and same mechanic puts it on the rack and tells me the new ball joints are shot. Less than 3 weeks! He tells me the lift kit killed the joints. Well I've had that lift on for more than a year! Almost 100,000 miles on those old ball joints. But midas says that's the problem? Maybe not greasing them from the jump killed them! I call to see if they can do anything and felix tells me they dont warranty new parts that were brought in! He never told me that when he was trying to get my business! I tried talking to Felix and pretty much says I'm lying about no grease and that he watched the guy grease my ball joints from 3 weeks prior.. really dude? Than why did head mechanic say he didn't and proceed to lube the installed ball joints 6 or so days after install? In the parking lot! There was no grease when installed! Not only that now my truck drives MUCH WORSE! Seriously I tipped the head mechanic generously and the installer cause Its the Holidays and I thought they were treating me right. I was wrong. So enjoy the tips and keep my money and I will spread the word on how you did me. That's my warning to ANYONE LOOKING AT THE COMMENTS! DO NOT GO HERE OR YOU WILL BE SCAMMED! read more

these guys are what a repair shop should be. i had my oil changed there for a good price and while waiting i overheard the manager explaining in understandable terms to two customers what their options were. as a car guy myself, i heard him give good solid advice that was not predicated on him making a big sale. we need more community based honest shops like this. read more

Midas insisted on unnecessary work to my exhaust system. I needed a simple repair and they refused.

Keith the mechanic remembered me and introduced me to Ed, the new manager at this branch. (Gil has moved to the Midas on West Colfax.) All I needed was an oil change, so I bought a new Gold Card and was soon on my way. Great, fast, competent service. I'll definitely continue using this shop! read more

I am a believer in Midas. I'll just say that straight up, but it is also true that not all Midas' are created equal. I have used this shop for oil changes and minor to moderate repair work for several years. I have always found them to be very friendly, very honest, and very professional. For a straight oil change the price is pretty similar to any other quick lube shop, but can be made much more affordable with the purchase of a 'gold card' (really just four oil changes at a discount, but it also comes with two free tire rotations and a host of other discounted services). What really sets this Midas apart from most automotive places is customer service. Even if I just go in for an oil change I will always get a phone call within a week from the store manager thanking me for my business and making sure that everything is satisfactory. I have never yet had a single problem on any of the work that I have had done here. read more

Marcus and his team go above and beyond! My car got stolen and needed some work done - they took out all of the stress from the situation and made sure I was taken care of. Never taking my car anywhere else but here. read more

I took my car into mitis for an oil change I knew that my car was old and needed some help Marcus at the front desk helped me I think he was a manager. I thought my bill was going to be thousands of dollars after telling me everything that I needed he worked with me got me on a financial plan and fix my car within my own budget and I am grateful I have been to other shops that I've just tried to charge me thousands right out the door and this guy actually worked with me I will 100% take my car here again read more

I came in to this location about three weeks ago after having an issue with an auto shop I had used previously that I believed was ripping me off. Normally, I'd keep it in Fort Collins (where I currently reside) but I had a few days to spend in Denver on business, and a friend recommended this location. I'll be the first to admit I don't know much about cars, and a whine that sounded like it was coming from my engine was getting too noisy to avoid. I dropped my vehicle off early in the morning and that afternoon I received a call with my diagnostic. I usually like to be present when dealing with my vehicle, and I asked if I could drop by later that day. The manager told me that the shop was a little slow that day and invited me to stop by and he would be happy to go into more detail. I did just that, and the next day I picked my vehicle up with the repairs the shop deemed necessary, fluids fully stocked and all. Long story short, I paid about $150 less than the auto shop I walked out of before coming to this Midas and three weeks after having my repairs done, my vehicle is running in full form. I would highly recommend this particular location. read more

Had my engine light turn on while driving through town. The guys at Midas got me right in to run diagnostics and gave me a fair quote. Quick and accurate. read more

Upfront, I would advise you NEVER to go to this business--not sure if it's just this location, or all Midas service locations, but I had to let everyone know that they LIED about most of the repairs that needed to be done on my vehicle. I was told, for instance, that ALL my ball joints were in bad shape and need replacing. Among other things. Got a second opinion at Firestone, and what Midas said was just wrong. Midas repairs were about $2500, and the same inspections at Firestone made that only $800. They verified that what Midas said was not true. And here's an important point, the thing they said i had to do first, because of how dangerous it was, was the lie, and the thing that needed to be done REALLY was my brakes. So i could have had brake failure because i did unnecessary repairs on the other things that weren't even in need of repair. DON"T USE MIDAS! read more