Great communication and reasonable honest pricing. Helped me get a "new to me" hot tub up and…read morerunning. Will definitely use again when needed.

Last minute issue with my Hot Tub right before Holiday with Family coming in 2 days; Brandon…read moreJacobs created time to solve the issue - Stayed in touch with me and had everything completed 36hrs from my initial phone call - He knew right where to look, got it done and took care of a couple other issues that were seen - The first Hot Tub Repair Company i have been 100% pleased with. Pricing was right in line with standard pricing and he earned a customer and bonus Thank you for everything Brandon Stephen Spoonhour - OP,KS

We are, sadly, yet another victim of the Folsom pinhole leaks. We previously had two pinhole leaks,…read moreone in the ceiling of the garage and one outside near the pipes to the sprinklers. This latest one was a hot water leak under the slab in the master closet, and the final straw. Due to our previously outstanding experience with Michael and Leak Finders, they were our first call, and our only call. Michael quickly detected the leak and then explained our options: 1) Only fix the leak 2) Repipe only the hot water 3) Repipe both the hot and cold. He thoroughly explained all our options, including exactly what would be done for each scenario, and the cost. Since this was our third leak we decided to go with the repipe. I can't stress this enough, Michael is punctual, communicates clearly, very meticulous and very clean. The job took 2 weeks. Every single day he was on time. Each day he vacuumed the areas he worked in and put his tools away. If it weren't for the holes we wouldn't even know he'd been there. He limited the holes that had to be made and explained to me every day what he'd be working on. My wife joked he left the house cleaner when he left each day than it was before he arrived. The job is done now and we are thrilled with the work he did. We can't recommend him highly enough. We all have our contractor horror stories. You definitely wouldn't get anything other than a success story with Michael and Leak Finders. We are confident the days of pinhole leaks are behind us. He also added several more hose bibs for us where there were none before. We have have on on every side of our house. A positive side note is we also get our hot water more quickly, and it gets hotter faster. I've only posted a few of the pictures. He treated us and our house with great care. Meet with Michael and we feel strongly you'll see the difference and why he is our only call!

On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

Just stopped by to look for a product. I wasn't greeted when I entered the store. Looked around for…read moreproduct but didn't see it. Man who worked here made eye contact with me but did not say hello back. Needless to say, I did not find product and left the store.

This place was super rude over the phone lol. "Get it online, like everybody else." And you are…read morewondering why everybody else are doing business elsewhere. Attitude matters in business nowadays and this one clearly does not have what it takes to survive. Save yourself a headache and embarassment before doing business with this place.

these people are not good or dependable, do not use them. they left my pool open instead of closing…read moreit, as they told me it needed some repairs before they would close it. i never heard from them again, and had to hire someone to clean the pool before closing it as it had turned green.

What a great service. Chris came and took care of winterizing and covering our pool. Quick and…read moreefficient. He will be doing our opening and weekly service. Two thumbs up!

Woman answering the phone was condescending and rude. Never scheduled my service or called to…read morefollow up the first time and when I tried again it was quite obvious that they did not want my business. I don't understand why you would offer services if you aren't willing to be helpful and connect customers with the service provider.

These guys rock. They came out and cleaned up my pool and explained how to take care of it…read more Brandon, the technician was super knowledgeable and friendly. We had a small issue with our timer so I called the office and Dan answered the phone. That guy is the bees knees

ICON Pools is run by a husband and wife that really do care about their customers. They built my…read morepool in 2024/2025 and have serviced it ever since. I do not usually write reviews, but I was going to call them today and looked over the past reviews and do not agree with a 3.9 rating. IF you take the time to ask Casey OR Kelly why something was done or not done, they will give you honest answer. They want to do a great job for the customer and WILL as long as you communicate with them. I give them 5 stars and think you are making a great choice if you decide to go with them.

Great service and was open on the 4th where other pool companies were closed Thank you Icon!!!read more

We just bought a house with a pool that the previous owner left a bit unbalanced, and as completely…read moreinexperienced pool owners, I was kind of freaking out! With the end of the summer season approaching and my pool starting to turn a little greenish, we needed help fast. After asking for advice in the Kansas City pool community on Facebook, I kept hearing, "ask for Daryl!" So I did! We got our water tested, purchased the basics, and finally got the pool back to balance. Daryl came over within the week to give us 'pool school,' sharing his wisdom and answering all our questions. He even noticed our motor needed the bearings replaced, and we scheduled our pool closing too. From the moment we got into Leisure World Pool & Hearth's care, I've felt so much calmer knowing that they can help fix anything that comes up with our pool. They truly feel like my pool doctors! I am so grateful for their help; I honestly don't know how I would've managed becoming a new pool owner without them. What I appreciate the most is that they are never pushy or salesy. Their goal is to educate and help people take care of their own pools, which is refreshing. Every staff member I've interacted with has made me feel welcomed, and they've never made me feel silly for asking questions! If you're looking for pool expertise, look no further than Leisure World Pool & Hearth!

Wanted to wait for the full circle service before writing my review and now am ready. We used…read moreleisure world for both closing and then again opening our in-ground pool. We are relatively new to the whole pool thing due to buying a house which came with the pool. We had gone with another local pool company with mediocre results with both closing and openings. We just didn't realize HOW mediocre until using this place. Also had a new liner installed about 2 years ago by that other company. We had major gaps in the liner at top where met the pool. I had emailed and called the original company who installed that liner but was never truly fixed. With this pool co they fixed those gaps even though they didn't install the liner. Our pool is cleaner than ever has been with the previous opening which is both a result of the closing and therefore the opening. The gentlemen who came out to do both the closing and opening were personable AND professional. Great communication with leisure world at all times! We have found our forever pool company!!

We just had our pool deck resurfaced by this company. They did an amazing job with such attention…read moreto the details. They went above and beyond so that each step in the process was thorough from the initial prep work, to the repair of the cracks to the finishing coats. This is the 3rd time we've used Land over a 20+ year time frame and we couldn't be happier.

Tim, the owner, was so professional, thorough and responsive. His team, including his son, onsite…read moresupervisor and entire team were respectful, conscientious and considerate of us, our property and pool. The young man (crew leader) who specifically reset the broken coping tile did an amazing job! It all looks great! Their bid was one of three we obtained was in the middle. They came highly recommended and Tim was very diligent and thorough in his review of what needed to be done and provided a complete and detailed bid. The choice was easy and his team nailed it when it counted in completing the project with little disruption and an excellent finished product. Highly recommend

This review update is just for those who are looking to get a reference from this company. Since…read moreit's been a while since my original review I just wanted to update this and let it be known that several months literally a year later I have given this man the benefit of the doubt. They have runoff with my money. I am out thousands of dollars leaving me hanging no work rendered at all whatsoever! Please, please do not do business with them! Christopher Cash, Crystal Cash, Dream Pools or anything tied to him and/or his father as Chris in the end will be the one doing the work. Please don't be fooled by his father's reputation he apparently had a pool company before company before him before Chris make sure you check. He's very proud of his references. There is like two or three customers he's worked with he raves about what great services he's provided but as for me...he stole several thousands of dollars from me and has not rendered any services!

I hired dream pools to replace the liner in my pool. The experience has been nothing but…read morefrustrating. I ordered the liner at the end of the season last year was told it would be about a month before he received it. I messaged him about 6 weeks later to see if it came in and was informed it had and that he would drop it off. I finally received it after multiple no call no shows. He would say I'm bringing it this evening then you would hear nothing. 4 different days he told me he was bringing it by one time even saying he would be there in an hour only to not show up or even call to say he won't make it. I'm a busy guy and don't appreciate being told I'm gonna be there only to not show. Fast forward to this year wanting to get the liner installed and nothing still. The owner leads you on tells you I should get to you next Tuesday only for the day to come and go without a word from the owner. You send a text or call you get no response for days or weeks. I also work as a contractor and I can say with absolute certainty this is no way to run a business. I am sorry I ever reached out to this company. Update on top of everything Chris gave me a liner that was 10' too long for my pool making it unusable and will not respond to text. DO NOT trust this company. Do a quick search on facebook and see plenty of other people who have been scammed by this company.