Needed a music book for our son to practice the trombone for middle school band. They had some in stock , couple other stores were currently out of stock !! read more

My girlfriend purchased a banjo on December 3 2015 for Christmas to gift me. Upon purchasing the banjo she asked if I did not like the instrument could we return it. The people selling to her said that she could return the banjo as long as it had everything it came with, but only for in store credit. Perfect. Fast Forward to Christmas day. I receive the banjo as a Christmas gift, December 25 2015. The very next day we go to the music store, December 26 2015, to purchase metal finger picks for the banjo. Upon entering my girlfriend spots the exact same banjo marked down because it's used. We ask if we can return the brand new banjo with everything it came with (including the price still attached to the instrument by string, I never took it off) and instead purchase the used one. Unfortunately, those returns could not be handled by anyone other than the manager, John. They informed me I would have to contact him today, December 28 2015. I called the Mid Rivers Music store and asked to speak to the manager. He got on the phone and introduced himself. I explained to him what had happened and that we'd like to get the used banjo instead, returning the new one with everything it came with for in store credit. He asked if we had the receipt. Yes, we do. He then asked if we had the box it came in. I explained to him, there was no box that the banjo came in. It only came with a case and a pipe tuner. Otherwise, my girlfriend would have wrapped the box instead of wrapping the banjo case (she told me this was annoying, but she did it for me). John then tells me he cannot take the banjo back unless we agree to a 20% stocking fee because we don't have the box they never gave us! After going round and round, I told him I would be contacting the BBB, and taking further actions if necessary. This is literally robbing us of 20% of our purchase, returning the new banjo in new condition with everything it came with. Needless to say, after reading another review that seem to have a similar issue (albeit with a much less price) I will not be conducting business with this place again unless this issue is resolved. read more

Evie lacks compassion for the children. She fired my 12 year old daughter because we were out of town (which we told her we would be) and she missed a session. She literally sent me a text and told me to ask for another teacher. Too bad she can't be the one to explain that to a devastated 12 year old little girl. My heart is broken at how this was handled. read more

This place surprises me every time I go in. I've found several things there that I have had trouble finding online or at other shops. I couldn't find the right jack for an inexpensive amp I was working on, they had it. I was looking for felt picks, they had them. I needed a vintage guitar rewired, they did it and it sounded amazing. I needed a screw to hold down a pickup, they gave me one! If you live around this area, do yourself a favor and stop in. You may think, "oh they aren't going to have that" and well, they might not, but go in anyway and look. Or call them and ask! Don't forget to go their "dog pound" clearance area! They have some cheap stuff! Guitar cords, sheet music, old band instruments, etc.. They have been friendly every time and have always treated me well. I'm glad they are here, go visit them! read more

My son is renting a saksaphone thru this store. His teacher told him there was something not right with the instrument. So we took it in and was told my son dropped it. Which he did not. Went to pick up the instrument and the man who fixed it was very rude. I paid the 150.00 to get the Saksaphone fixed but I will never go back. The workers there act like you are a burden to them. read more

This used to be my favorite music store, it was the only one pretty close to me. A situation occurred between my old music teacher. We called this store to ask some questions and they pulled a really immature move and called my teacher telling him something that we never said. Thanks to them, that teacher lost a student. By the way, it's been very hard for me because he was my teacher for about three years... read more

The first thing that drew me to the store was the van sitting in front of the store of Mid Rivers Music. My wife and I have been talking about getting a mini-van. We only had $250 at the time and about a half of carton of smokes left and I saw there was a sign on the van. Being that it was a piece of junk I turned the car around and thought it was for sale. I stopped to take a look at it. It was junkier than I thought it would be and it wasn't worth the $250 I had. Well after taking another look at it I thought I should rather hold on to my money because it wasn't for sale anyways...other than the fact it looks like a blue piece of junk. The van said Mid Rivers Music on it. I thought in my head this store has got to be nicer than the van parked out front. I decided to walk in to the store and check out their collection. I saw a bunch of no-name guitars on the wall and I saw the owner and he introduced himself. He had a used-car salesman/creeper feel to him. He said"hi welcome to Mid Rivers Music" in a raspy tone. I asked "Do you have any Fender Strats for sale?" He then replied "What you see is what you get buddy..now what do you want?" I was instantly turned off by the place. I won't ever go back. If I could give no stars I would do that. The van, the owner, and the guitars were all equally terrible...I take that back the owner was the worst read more