I visited Driftwood Music in Saint Charles because I needed work done on my Ukulele. It advertises…read moreitself as a business that has expert repair and restoration services. When I've visited, the staff has always been pleasant and have seemed to understand the concept of Service. I would have been happy to give them a Five Star rating, if it weren't for poor communication. When I dropped my instrument off, the tech told me it would be about a week. I was informed after a couple of days, that they were going to order an additional Tuner set because the one I provided wouldn't fit exactly (I was informed that they would have had to drill new holes in the head, which I didn't really want). The length of time to receive the new part was crazy, until I sent a note and learned the Tuners were miraculously there. Then, when they went to install the new Tuners, they found they had ordered the wrong size and would still need to drill holes in the head-- like the problem that started it all. I was finally able to pick the Ukulele up after 3.5 weeks. Upon review of the work they did, it seems they did a great job. I'm happy with their work! But, as, I mentioned, I didn't give 5 stars because of poor communication.

Requested a complete overhaul of my Gibson 5-string banjo, new parts, strings, etc. Pete did an…read moreexceptional job for a fair price. Good people, very skilled luthiers.

Brought my son here to have his violin checked. We were going b to stop at a different store but…read morethis was closer and I'd rather shop with small businesses. They have rental for violin, viola, or cello. Also repairs. Since this is a family owned store, I believe it was the owner that helped my son with his violin. He was extremely knowledgeable and very considerate. I'm happy we came here for assistance. This will be the place we come for violin repairs and questions.

I am not a professional violinist. I have an old violin. Suddenly the tailpiece in my violin broke…read more I didn't know what to do. I decided to go to Manchester music violin shop. The result exceeded my expectations. I came their without an appointment but Master luthier Andrey Lobko took care of my violin. In 15 minutes he fixed everything. And the price was very reasonable. I wish that we have more shops like this where people are polite and knowledgeable. Igor Belotserkovsky

This is my second visit to this store, and it's at one of my favorites in the country. The…read moreselection of guitars and fiddles is immense. Additionally, there are rare stringed instruments, mountain dulcimers, and some percussion instruments (bodhrans, bones, tambourines). Also, they have sheet music books and lots of accessories (slides, straps, pics, amps, etc). I had fun walking around playing things, including 4 dulcimers. The salesman and I talked shop. Awesome store!

Weird experience, today. I got lectured by two different people. They made a lot of assumptions,…read moreand proceeded to invalidate some of my asks. The funniest part was, they were wrong. I asked for a metal Low G string on the uke, and the salesmen proceeded to go off about how he would never put guitar string on a uke. The one he gave me was silver wound (metal)...oh the irony. I got what I want, but I thought, man if people don't know anything about music, I'm not certain, I would recommend the shop, They really start with trying to make people feel stupid,

I inherited a Pre WW2 Stringed instrument and emailed the shop. They quickly responded and asked…read morefor photos. Once the photos were received we set up a consultation and I was given a brief history of my instrument, a quote on restoration and an appraisal of its value once the restoration is complete. No hassle, no taking advantage of my ignorance on the subject. Only a kind welcoming experience.

I am not one to leave reviews of any business. My experience with Top Notch was so negative that I…read morefelt it imperative that others have information before they buy from Top Notch. We had rented from them for years without problems, and we were very happy with our service. We decided to buy a violin from them. We swapped it for a higher-grade violin multiple times. When we looked to upgrade from our third violin purchased there, we went to another violin shop, as Top Notch did not have what we wanted. Top Notch refused to buy back the violin they sold me unless I traded it for one of their violins. Multiple calls were ignored, and finally a louthier got on the phone and yelled at me saying they were not buying the violin and to stop calling. When I went to sell it somewhere else, I found that Top Notch had switched the label on the violin to make the authenticity of the violin untrackable. When I told them I could not trace the violin to the producer with the label, they told me that the label was their own label. Top Notch refused to give any information about what model violin it was. To an appraiser's best estimation of the make and model, we were overcharged by almost double the actual going price. If I got swindled, my bad, but as the label has been changed, I can't even sell it on the open market for a fair price without being able to verify the make and model. I have found out that changing the label, just because, is not done in the industry and is considered shady. (I have been to multiple violin shops.) I am now out $3800 that I will never recoup even a fraction of. Please do your research before buying from Top Notch.

We have purchased several violins and bows, and we have them serviced regularly by Robert and…read morejulia. They are the consummate professionals in their field, and the musicians in our family trust none other! The 2 violins crafted by Robert are outstanding in sound and have elevated our daughters' performances to great heights. In addition-- they are simply wonderful people. Highly, highly recommend.

Robert and Julia Clemens are simply delightful people! The store is beautiful, and they were…read moreexceedingly helpful and kind as they assessed what my instrument needed to restore it to good health once again. The repairs were numerous, but completed efficiently and thoroughly. They worked with my boyfriend and I to complete everything in one weekend, since we were traveling about 2 hours to get there and only in town for the weekend. From the first phone call with Julia, to inquire about setting up an appointment that would work with my distance and timing, to when we left with our pockets full of candy like children (at their insistence!), this was a top notch experience. For all my future repairs, and when I'm ready to upgrade my violin, this place will definitely be my choice.

I would highly recommend Mozingo Music in O'Fallon, MO. Great people to work with, very courteous…read moreand helpful. As a business owner I can appreciate the efforts they go through to make sure the services and products they offer are top of the line and the premises are well kept, not to mention the outstanding customer service from both Don and Steve. Definitely they have gone above and beyond to earn my business. Two thumbs up.

Please note: In order to see Sasha Radicic you must call and make an appointment first. He works…read moreout of his home. In 2003 I purchased a Gibson Les Paul Classic Double Cutaway electric guitar. It was beautiful but it had a "buzz" on one of the strings that drove me nuts. I took it back to the store where I got it and they couldn't fix it. Then I took it to an authorized Gibson repair shop downtown and they worked on it and couldn't fix it. I was so frustrated I ended up giving it to my teenage son for a graduation present. The buzz didn't bother him. Flash forward 19 years - My son was planning on buying a new guitar. His wife told him he had to get rid of one of his 4 guitars before he bought another one. It was near Father's Day and I asked him if I could have it as my Father's Day gift. He told me, "It still has the buzz that bothered you." I told him that's okay, I'd deal with it. I researched guitar repair places and decided to try Sasha Radicic. St. Louis Guitar put me in touch with him. He is a master luthier, expert in repairing and building stringed instruments. Once I had my Gibson back I called Sasha and made an appointment to bring him my guitar. I was surprised that the address he provided led me to a private residence, but that was fine. I was primarily interested in finding someone who could really fix that buzz! Sasha is an extremely knowledgeable and personable fellow. He spent over a half hour examining my guitar. He used several different measuring tools and expertly diagnosed multiple problems. He told me exactly what he would do to remedy them. This guitar had suffered a lot, and had multiple issues. He gave me an estimate of the cost to repair it, and I asked him to put new strings on it as well. About a week later he notified me that the guitar was ready to pick up. He took time to plug the guitar into an amp and played it for a few minutes as he described what he had done to it. That included adjusting the truss rod, removing some of the frets, filing some of the frets, cleaning the fretboard and oiling it, polishing the chrome hardware, and changing the strings. Then he handed the guitar to me to try. NO BUZZ! Sasha did what two other Gibson authorized repair shops couldn't do. Not only that, but after I told him because of my age it was harder for me to get clear notes on some of the chords, he set up the strings as low as they could go without hitting the frets. My guitar is the easiest guitar to play that I've ever owned, including some Martin, Fender, and Gretsch guitars. I play now every day, and my Gibson is a joy to pick up. Sasha Radicic is a master at what he does, and will forever be my "go-to" guy for all my guitar needs.

I have seen a lot of negative reviews about Eddie's, but I will say that this was one of the best…read moreexperiences I've ever had when returning merchandise. I ordered a new guitar, but when I received it, it had a bent, selector switch, and a scratch on the back and the tone knob was floating around in the case. I immediately reached out to Griffin and he told me that I would get a full refund. I had read stories about people not getting refunds and so I was a bit nervous. But he followed me every step of the way and his communication was second to none. He would even respond to my emails when he was not at work. Long story short, I returned the guitar and got a full refund with no questions asked. And on top of that, he sent me two Eddie's T-shirts, two sets of strings, and a tuner. You don't come across guys like Griffin very often. He was top-notch and the next time I'm looking for that special guitar. I will certainly reach out to him and give them the business. Thank you Griffin for everything you did for me and how you constantly stayed in contact and made sure that everything went through to the final end you are top-notch!!

Great service and great atmosphere! I will not be shopping or purchasing guitars from any other…read moreplace. Thanks Donny! #lifetimecustomer