Mid-County turned its back on us when we needed them most. Since moving to Stephenson we have used this vet clinic always except for one time earlier this year when they were avoiding well care understandably due to the virus and we needed rabbies update shots. We never considered changing vets and have always paid our bills with them on the spot. Today I phoned them because one of our dogs was sick and I needed advice. I was told that they have to "draw the line" somewhere and because I HAD TO GO to another vet for just well care shots we were not eligible to go there any more. I live about 3 blocks from their clinic and the question comes up that what Vet, with the customers pets in their system, would not simply give advice to a customer when they need her the most? Turning your back on a customer is unthinkable for other Vets...why does this one? read more