We have brought out two dogs to Top Dog to have their ears plucked and nails clipped and buffet for a handful of years. When Scott assisted things went well with both dogs. This year Scott is no longer working with Kathy and her very pregnant assistance had to leave prior to our appointment to pick up her sick child. Kathy did ok with the first dog but really didn't put much time or effort into what seemed to her the chore of buffing out his nails. I left it go until she started with our second dog who she felt necessary to hog tie. Our poor girls was not comfortable an Kathy continued to try and pluck her ears. I stood up and could see she had our poor babie's neck torked out and told her to stop! Being I had brought the dogs here on other occasions I thought she would be skilled and professional to know when to stop if an animal was being hurt. Kathy said, "well, I can't have her scratching me up so we are done!" Albeit a little late as our girl was coughing as she came off the table. I checked her and found her left eye was bleeding internally. I asked her where I could find a vet to have her looked at and her response was "I'm not paying for it!" In a very defensive reaction. My concern at the time was for the well being of my dog. She only seemed worried about herself. This is all fresh as of yesterday 7/19/2016 and my girl is still under observation for other signs of physical damage. Both her left and right eye have internal bleeding in the upper membrane. She required a shot of Prednisone, eye drops 3X daily and the vet recommended she be on Benadryl twice daily. I will address the vet bills with her again but may need to take legal action. read more
