Requested their service on a Sunday (last minute request) I have never used Yelp to request…read moreanything but I was pleasantly surprised to get a response right away. He was at our residence within a couple of hours! Amazing job! I would highly recommend his services! We will definitely use again.

Mike did a wonderful job of cleaning our family room carpet. He was friendly, helpful and…read moreknowledgeable with all questions. Very nice gentleman. I would definitely recommend his cleaning service. Karen P.

I recently had the pleasure of working with Scott and Deb, as they completed an inspection, and…read moreperformed remediation, for a condensation damaged area of my attic. Their profesionalism, communications, trustworthiness, and expertise were extraordinary in every respect. They scheduled and thoroughly completed all work within days of my intial outreach to the company, and performed those services at a very reasonable price. I would highly recommend their company to anyone in need of restoration and remediation services, and know that I would immediately contact them in such an instance.

Honest. Professional. Trustworthy. Called them for a mold inspection, and was reassured from…read morethem it was not actually mold. They then showed me how to prevent the condensation that was causing the stains. Was incredibly impressed with their customer service.

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

Wonderful company! From the folks who answer the phones to the project managers to the people who…read moredo the labor. They are people you can trust. They are available 24-7 which is needed in these types of emergencies when mitigation is going to be done. They came out within an hour of me calling them. They are great with communication and took their time inside my home and with my belongings.

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

Alan and Dre were very thorough in explaining things and performing the entire service which was…read morefull hvac vacuum and sanitizing. They removed a ton of dust from our 40 y/o ducts that had never been cleaned! Thank you!

Everyone at Forever Restoration is so knowledgeable and understanding. I have water damage and…read morenever having this problem I did not know where to turn. All the employees at Forever Restoration were there for me explaining the whole process. Sam and Mike were exceptional to work with along with Kevin and Luca. They worked directly with my insurance company which was a great relief for me since this was a new experience. Thanks to all of you for your help.

Forever Restoration Services turned one of the most vulnerable moments of my life into a long,…read morepainful ordeal. When the water leak happened, I was already overwhelmed and trying to keep my home together. Instead of helping, they inflated the invoice, made promises to "work with me," and then abandoned those promises the moment it mattered. While I was still trying to understand the charges and negotiate in good faith, they sent my account to collections. No warning. No compassion. Just pressure. The collection agency demanded the higher amount, even though the contractor had already issued a revised final invoice. It felt like I was being punished for simply asking for fairness. For more than six months, this situation weighed on me every single day. The stress, the fear, the feeling of being trapped between two companies who didn't care about the impact on my life -- it was emotionally exhausting. I felt threatened, cornered, and completely alone in a process I never asked for. I eventually paid the settlement just to make the nightmare stop, but the emotional toll was far greater than the financial one. No homeowner should ever be treated this way. I cannot recommend a company that chooses intimidation and inflated pricing over honesty, empathy, and basic human decency.

The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.