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    Micki Turner Image Consultant

    3.7 (3 reviews)

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    Radbird Fashion and Consignment - New and Antique Jewelry

    Radbird Fashion and Consignment

    (11 reviews)

    $$

    This might be my favorite higher end consignment shop I've been to compared to others I've visited…read morein larger cities in CA. I walked right in and didn't need an appointment. I enjoyed browsing at my own pace and no one was pushy at all, which is my preference. Lots of beautiful higher end clothing in unique/interesting cuts and materials. I enjoyed looking at everything and I managed to walk away with a nice purchase. Prices are on the high side. Some more popular designers I saw were dresses and pieces by Dolce and Gabbana, Burberry, and Miu Miu. I spent more time looking at clothing than accessories but I recommend checking this location. They have only women's clothing here.

    I stopped by Radbird hoping to sell a dress. I understand that they may operate by appointment…read moreonly, but the interaction with the two women at the front left a bad impression on me. The store was very quiet with no other customers around, so I asked if they might have availability. They simply told me they were booked until September and didn't offer to check another time or ask if I wanted to schedule a future appointment. What bothered me most was the attitude. They came across as dismissive and unwelcoming, almost as if they had already decided they weren't interested in helping me. I can't say what the reason was, but the way I was treated made me feel judged based on my appearance and how I walked in. For a resale shop that presents itself as a more upscale alternative to places like Crossroads, I expected a warmer and more professional experience. Even a simple, "We're booked today, but would you like to make an appointment for September?" would have made a huge difference. Unfortunately, I left feeling like they just didn't want my business.

    Ellington & French

    Ellington & French

    (59 reviews)

    $$$

    I've worked in retail and customer service. I know things go wrong. Stores aren't made by being…read moreperfect, they're made by how they respond when things aren't. I ordered two Kickee Pants fitted sheets that arrived rolled in an envelope, smelling like mildew and stiff to the touch. The owner's response was that they disclose the no-packaging policy on their website ... fair, but that doesn't explain mildew. And it's worth noting that shipping without packaging saves the store money, not the customer. When I asked for a prepaid return label given the condition, I was told that's never their policy. When I pushed back, the woman replied screenshots attached, that my "life is laughably small" if I consider $100 a premium purchase and that I "wasn't worth the time." I don't know who thinks it's acceptable in this economy to say that to a customer spending $100 on toddler sheets. But apparently Denise doesn't need your money, because $100 means nothing to her. Spend your money somewhere that treats you like a person.

    I NEVER write BAD reviews but I am compelled to warn people against shopping at Ellington and…read moreFrench - especially if you are buying a gift for someone!! My daughter bought me a beautiful necklace for Mother's Day - quite expensive - with a chain that was a bit too short for me. No problem, I thought. I was certain that in this "nice" " upscale" shop they would be able to help me- either to switch out the chain for the longer one they had in the case, or at least pretend to try and find another chain. "No" the pouty, obnoxious man behind the counter ( there is only one man) said. He pulled out a 3x5" card hidden backwards behind the register and told me there were "no returns or exchanges". He then told me I could go "find a jeweler" who could make me an addition! There was absolutely no help, no empathy - a totally empty vessel. Any reputable store would be more gracious. So if you are looking for a gift for anyone - stay away from Ellington and French. There is no attempt towards customer satisfaction- they could not care less!

    Micki Turner Image Consultant - professional - Updated August 2026

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