I paid **LuxuryTourEscapes.com $160** for a vacation package and planned a trip to **Las Vegas for…read moremy son's 14th birthday**. I made the reservation over a month in advance and even paid an additional **$189 in resort fees** for **Westgate Las Vegas**, receiving a confirmation afterward. When I called Westgate directly to confirm the reservation, I was shocked to learn that a reservation had been made and **cancelled the same day it was created**--without my knowledge. I then spent hours on the phone, only to be transferred between multiple **timeshare marketing companies**, none of which took responsibility. I was ultimately told there was nothing they could do on such short notice and that I needed to make other accommodations. To make matters worse, I was contacted by a third-party timeshare broker involved in this situation and was told--while driving to Vegas with my son--that I would be charged anyway. At first, they refused to issue a refund and would only communicate when trying to sell the package. The **resort fees were never sent to Westgate**, yet they kept my money. Eventually, I received a text admitting they made a mistake and promising a refund. **It has now been over a month, and I still have not received any refund or follow-up communication.** This experience caused unnecessary stress, ruined our trip planning, and feels extremely deceptive. **Please do not waste your money--this company operates like a scam.**

What a joke! Have to gi on a 120 min presentation for every week you purchase!!! Its all a scam and…read morelues when they call and act like you're getting a great deal! Run away!!!!

LOOK ANY WHERE ELSE BUT THIS COMPANY.... Our school group of 43 students and chaperones had a…read moreterrible experience with this company. After the flight to Disney was canceled, they provided no workable alternatives and left the group stranded in the airport for 13 hours with poor communication and no plan. They then REFUSED TO REFUND US, despite providing no trip at all. We are left with heartbroken children and empty pockets. Completely unacceptable, disorganized and unaccountable. I STRONGLY RECOMMEND AVOIDING THIS COMPANY at all costs for any group travel.

The team at KA was extremely attentive and helpful with my trip!…read more We had the best time attending Disney and Universal performing workshops, where my students were able to learn and play with professionals in Orlando. We will most certainly be booking again with Kaleidoscope Adventures!

Considering the state of the country and in particular, the disaster that will be unfolding in…read moreFlorida in the coming weeks, months, and year we decided to cancel our Florida Vacation Rental that we had put a deposit down on this past fall. Today I called to cancel and spoke with one of the rudest people in my life. The lack of understanding or compassion she showed was astounding. I had said that our income was negatively affected due to the ongoing humanitarian disaster unfolding and that we would like our 498.00 back. She sneered "you're well past your 30 day cancellation and there is nothing I can do" I asked if she'd like to speak to my attorney regarding this matter and she said "you do what you need to do". This company is a scam and if I lived in Florida I'd be filing with the BBA. Horrible company. HORRIBLE. What a scam.

About a year ago I signed my wife (at the time fiancé) and I up for a Florida vacation at a Comic…read moreCon. A week or two later I was contacted by RTA telling me we had been selected for a 6 night, 5 day stay at Silver Lake Resort in Kissimmee, FL. After explaining all about the trip and resort, I asked the big question... "Is this free?", that's when I found out it is just an "extremely discounted" vacation package for $498. I was a little disappointed, but after looking up what a trip like that would normally cost, we decided it sounded like a fun way to have a cheap "mini-moon" after our wedding in October. After the phone call I took to Google to search "Resort Tours & Accommodations." That is when I was met with a barrage of horrible reviews exclaiming that the package as well as the company was a complete scam. This was when I first understood they would try to sell me a timeshare... I was mortified. My first thought was I need to try to get my money refunded immediately. Many negative reviews said they attempted the same but got ahold of a woman named Barbara who refused to give them a refund and insulted and belittled them on the phone. Through my anxiety I read every review on RTA I could possibly find on the internet. Unfortunately, the negative seemed to far outweigh the positive. But I noticed a couple trends... All the negative reviews were from people who never actually took the trip. They all either said they attempted to get a refund and were met with resistance and insulted by RTA, or they hadn't even purchased the package and came just to say they believed the company was a scam for having the audacity to try to charge them $498 for a vacation they believed was free. Another thing I noticed is that RTA responded to every negative review with their side of the story. And all positive reviews said they took the trip and it was great. I decided I would just try to call for a refund. Fully expecting to be berated by a woman named Barbara I had to really psych myself up. But when I called, I spoke with a man named Gerald. He was as calm and nice and immediately offered me a refund without question. But also gave me some incentive to keep the package. I discussed with my wife and we decided for the price, the trip was worth the risk. Come closer to the time we planned to take the trip, I called RTA, booked our dates at Silver Lake without issue. Every time I called them I never had a problem getting someone on the phone and they were always kind and helpful. As long as you READ the rules and meet a few simple requirements, you will have no issues booking your trip. The RTA package says you're required to sit through a 90 minute sales presentation (timeshare pitch). I had read timeshare pitch horror stories online so I was worried it would be a nightmare experience. We arrived at Silver Lake on a Sunday and our pitch was for 8:15am Monday morning. Come time for the pitch, we listened, decided against purchasing and were out after 110 minutes. We got $200 in entertainment credit for attending, and were able purchase Disney World tickets. As for Silver Lake Resort, it's beautiful with a lot of great amenities and entertainment. We loved our condo, the huge pool, game room and tiki bar. Plus, it's literally 5 minutes from Disney and about an hour from the beach. The staff is also very friendly. I know this review is incredibly long, but there is a lot of unfair negativity on the internet about RTA and their intent. They want to help the resort sell timeshares but also give you a cheap vacation. You are not required to buy one. I cannot guarantee everyone will feel the way I do, but this is simply what my wife and I's experience was, and it was great. Thank you for the great memories RTA.

I booked my family vacation through THL and saved a ton of money. A travel agent helped me plan the…read morewhole trip.They have great customer service. I'm planning my next vacation to Hawaii already.

From the owner: THL Vacations specializes in a full range of travel service, including transportation, lodging,…read morevacation packages and vacation club memberships.

SCAM SCAM SCAM - we are out $6,000.00. Find your own deals on line - they can NOT get anything…read morebetter than you can on your own. Run away and don't look back

My wife and I attended a presentation in August 2015 at a hotel in St Augustine Fl. We were…read moreimpressed by the presentation which promised discounted vacations by showing "current prices" found on the internet compared to The Leisure Group's/RSI pricing of approximately 1/2 the internet cost. We have to note that "The Leisure Group" is a dealer of Reservation Services International (RSI). We were skeptical but went ahead and traded in our Marco Island Fl Timeshare (which we loved) toward the $10K purchase price for membership. We ended up paying $4645 plus our timehare. We have now discovered that the "Promotional Gift" of a "free cruise" and a 3 day fly/stay vacation is a waste of time/money. There are so many strings attached to the "free gift" that it's almost impossible to take advantage of any of it. Moreover, we discovered that when we tried to book several cruises through The Leisure Group/RSI, the cost ends up being about $100 to $150 dollars less than the cruise company's price for the exact same cruise/time/cabin. At a savings of $150 it would take 31 vacations just to recover the $4650 that we paid or 67 vacations to recover the real cost of $10K. When it's time to pay the $199 annual renewal fee for our membership, we'll save the money and let the membership lapse. We advise anyone reading this to throw away those Promotional Offers, stay home and save your money.