just now I lived in a property in Detroit managed by michigan property managers for 5 years before the landlord decided to sell the property. In my long history of renting, this was by far the worst experience I've had with a property management company. I'd have to wait extended periods to get serious things like the hot water heater fixed THREE TIMES (which could've been the owner's fault), but even something as simple as broken blinds left by the previous tenant presented an issue. I was told I could get my own blinds as the owner wouldn't pay to replace them and when I moved I could take the blinds with me. I did just that and when I moved they tried to keep majority of my $750 deposit leaving me with only $130 because I took MY blinds, allegedly there were no fire alarm covers (they were all in tact, I had pictures) and no light fixtures (again all in tact with pictures) a few holes in walls that were previously there and not fixed (which I noted on my move-in checklist). No one from the property management company did a final walk through with me. I had to hire an attorney to fight this itemized list of damages, which I had to request to even receive a copy, to get my entire security deposit back. I won as I had proof of everything and got my security deposit back. I then moved out in the alloted time I was supposed to, turned in my keys and even provided a forwarding address. I was advised by attorney to check the court dockets to make sure they hadn't moved to evict me, and I find out they had filed an eviction against me! The maintenance guy who went to inspect the property after i moved, informed me that there was an eviction notice posted to the door of the property I had already since moved out of, turned in keys and provided a forwarding address. So, if my attorney hadn't advised me to check the court docket, I would have never known. I had to have my attorney contact the property management company once again to file to dismiss the eviction! I still to this day have an incorrect and wrongful eviction on my record which causes problems anytime I try to rent or purchase a property. It even shows up on my credit report, and I have been told I have to wait 7 years. It's outrageous that I have to fight something when I took all the steps to make sure I did everything right. I've had to hire an attorney to fight things I shouldn't have if this management company had their business in order and actually cared about their tenants. They don't. And don't be fooled by some of the highly praising reviews as some of them were done by their employees as I recognized the names I've had the displeasure of working with like Jay Greenspan who I actually signed my rental lease with, Stefani Greenspan, and Jill Moore who would answer the phone on several occasions. Their unprofessionalism is further magnified by their crass responses to negative reviews. It shows no resolution to fix issues and concerns raised by tenants. Renters beware. And in response to yet another crass and unprofessional response from the business telling me they have no record of me staying in their property, I've uploaded a photo email from Jay Greenspan himself. I'd advise this company to educate themselves on their tenants and the damage they do to people's records. read more

Michigan Property Managers - Owners crass and unprofessional response - Property Management Near Me - Berkley, Michigan

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Save yourself some hassle and avoid this company. I rented a house for 4 years from them, paid my rent on time every month. 2 months before my lease was up I emailed, called and even showed up to their office asking to renew the lease. Only time I got an answer was when I showed up and it was "We'll get back with you". Yeah getting back to me was to email after the lease was up asking when I was moving out. After scrambling to find a new place and living in the new place for almost 2 months I get a court summons about evicting me from the old MPM house. How can you evict someone from a place where they don't live? Avoid Michigan Property Managers and save yourself the aggrivation read more

Michigan Property Managers is a horrible company. I've been living in the same home for 8 years and when my Landlord put his house in their hands the condition of the house and upstairs tenants have both hit rock bottom. The repair jobs are so poorly done and are merely patch jobs. Then you would think when a tenant has lived in a dwelling for such a long time the company would screen tenants to match people up appropriately. Instead they continue to place hood rat drug users in the house while expecting me to continue to keep up the landscaping. I would not suggest anyone to rent from this company. They will sucker you in however, will not stand by you after you move into one of their houses. Run from this damn company. read more

Not much point in building a relationship with anyone who works here; no employee seems to last more than a year. My lease was held by MPM until January of this year. I had my rent set on autopay. Starting in January, the property owner transferred the least to another company. MPM refused to give me anything in writing saying they were no longer the lease holder, swore there was no reason to be concerned that my account was still open, and then charged me rent for January. No one has returned my call with what ought to be an incredibly simple resolution. That's the last in a series of nonsense they've done, ever since I got the keys to a filthy house with a hole in the wall (I was assured it was going to be cleaned and repaired in the initial viewing). I look forward to seeing the back of them. read more

So far so good I've been a customer since 2012 and will refer others to the company. No Problem to report at this point, everything is running smoothly. May update you in near future. read more

Nightmare of a company to deal with. Extremely unprofessional, unhelpful and distrustful. Made purchasing the home I was renting stressful and fearful. Steer clear! read more

MPM Team, Thank you for all of your help in managing my rentals Karen read more

Michigan Property Managers are terrible and no one should rent through them. They do not care about the tenants and you will have to call them repeatedly to get any maintenance done to the place. We ended our lease early due to this problem because a heat vent was never installed in the bathroom, and not having one does not meet the building code. We called them on multiple occasions about the heat vent. Dealing with JARED is a joke, he barely ever returns your phone calls. Within our first month of living there we had to have the building inspector come out and inspect because there was a lot of stuff not up to code i.e breaker box was hooked up poorly, wires in attic was a rats nest, hot water tank was located in a bedroom closet (which by the way was leaking gas the first day we moved in). Also BEWARE of bogus "repair charges" and also so called "utility reimbursements", they will do anything to keep your security deposit. We now are in the process of taking them to court due to these bogus repair charges that are over $400. I do Not recommend MPM to anyone looking to rent a house, look elsewhere. One last thing, if I were you I would disregard the review that is rated 5 stars from "Chris B." It's definitely a review from MPM, and also I would like to point out that in his review he said "If you're an owner, MPM is definitely the company you want." My comment to that statement is If you're a renter MPM is definitely NOT the company you want. read more

This property management company is ridiculously less than efficient. You talk to multiple people and nobody is on the same page and finally when you get to Alana she is flat out rude and never gets back to you. Guess you don't want a good tenant with impeccable rental history to re sign their lease!? And a year later I am updating this review to add that once your lease is done, they will do everything possible to NOT give you your deposit back! SCAMMERS!! They will claim you didn't pay your rent from a year ago, when you can't really even trust that these quacks know what's going on in their business. No call to inform of a missing rent payment, then they'll lock you out of your tenant portal and alter the ledger in their favor. They each talk about how the others don't really know "the situation". Well then, who DOES know what the hell is going on? Least helpful and communicative people out there! One person tells you one thing, and something else from another. Do everything you can to avoid renting a property from these idiots... or at least don't expect your deposit back. read more

Nothing but a headache dealing with them.. started with no working AC unit. Garage door didn't work and previous tenants big pile of garbage left in the garage for me to take care of. Unable to lock the door wall. Dishwasher didn't work at all and when they came out to fix it weren't able to secure it to the countertop because the countertop is rotten. The dishwasher will fall out onto the floor to this day. Leaking faucets upstairs in the bathroom under the cabinet. Water dripping from the kitchen ceiling next to the light fixture.. problems from day one when we moved in. Had an electrical fire from one of the outlets in the living room and they sent out their maintenance crew who were Googling how to fix it. Seriously. Googling. After 2 different runs to Home Depot for supplies they still couldn't figure it out and recommended a real electrician. Now have been dealing with a leaking sewer pipe in the basement for over 2 months. Two plumbing companies came out for estimates, one found the problem originated on the second level behind the tub requiring some serious work. The other plumbing company that came out stated the pipe in the basement just needed to be patched. This second company was early the first time for the estimate and left a few not so professional messages because I wasn't home, then claimed it was because they were accidentally double-booked. Set the appointment for repairs the second time and were 3 hours late. No phone call at all to let me know. I pay my rent on time every month but I guess it doesn't make a difference. Avoid this company and their rental properties. Slumlords. read more

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I think they are a good company especially since they have employees like Kim K in the maintenance department- she is always friendly, professional and available when you need her assistance read more

They are clueless - one of our tenants vacated the property and they didn't even know. For a week after, they kept on telling us that the tenant is going to sign a lease extension. Moreover, when we served a notice of cancellation, they scammed us of Security Deposit for that tenant. Very unprofessional and cheaters! Update - I went through the other reviews and it is very interesting that the 5-star reviews are from the owner Jay Greenspan and one of his employees! read more

I completely agree with the person before my posting. Alana is incredibly rude. She is short and just wants you off the phone. You need people skills for that job and she seems to have none. I was cut off numerous times to be put on hold. Also they would not fax any documents or let me mail anything to their office. I HAD to be there to sign and give a check. I have never heard of such a company with such crappy hours requiring someone to sign agreements only between their specified hours. Their hours of availability do not suit those with a normal 8-5 jobs, as they are only open from 9a-430p and not on Saturdays or Sundays. The agents seem like you are wasting their time and that you are just another piece of meat on their plate left to pick over. My aunt is a real state agent and I should have just gone through her rather than this agency. It's horrible and I would recommend finding any other real estate company/agents than them. I would NOT recommend them to ANYONE, even in a dire situation. read more

Michigan Property Managers have no regards for their tenants. Their main concern seems only to be the profit they make. If you have a problem within the home you are renting from them do not even bother to make a request for repair. No matter how small or big the problem bottom line- they DO NOT care. In order to communicate with this company you must either call or set up an account on their website that allows you to email through an online tenant portal. Meaning you will not be emailing using your personal email address. So ALL communication with this company can not be kept for your OWN personal documentation. I have sent many important email's through the online tenant portal expressing in detail repeated concerns on several different issues, some of which legally had to be addressed. Months later still no action had been taken and all the email's I had sent through the online tenant portal PROVING that I as a tenant maintained my responsibilities had been DELETED. This company has been known to rent homes through owners with no rental license. They have rented homes with no Certificate of Occupancy. They have even rented homes that Cities have permitted them not to rent due to violations. If you care about the welfare, safety and health of yourself or your family DO NOT RENT from this company. read more

What a joke! I believe the other reviewer works at this management company and well, I think it speaks for itself if an employee needs to rate their company to get positive feedback. The management team does not return phone calls, emails, nor do they follow up on work orders. If you are a property owner, then you probably understand if work orders are not followed up on, it only causes more damage...which is not good for owners or tenants. Ever since the rental market increased in Michigan many "fly by night' management companies were created and this one is no exception. There is so many property managers to choose from these days so if you are considering this one I would recommend shopping around first. read more

They are TERRIBLE! They treat you like crap! Alana is the worst person to be doing this kind of job. She has NO people skills and is VERY disrespectful. Don't pay the 50.00 application fee. I have great credit and she called me and said " we denied your application, good luck finding a house" and then laughed and hung up!! Save your money. read more

I have had very poor experience with this company, as a landlord. They arranged for very few showings and I felt did their job poorly, did not display initiative at all in suggesting what could be done better with either the property or the listing. After I decided to end the contract and go with another company instead, they turned very nasty and held the property hostage on MLS for a month, not for any gain, but out of pure spite. Very unprofessional and not recommended. read more

Michigan property managers is a good company , kim is very helpful to me when I need a answer on a property

Hiring Michigan Property Managers has been the absolute worst decision I have made. At this time, we are trying to terminate our agreement. As an owner, I warn you NOT to consider this 'company' - and from what I have heard from my tenant, they are just as bad to work with from their side. I could write a book, but in general: - They overcharge on maintenance. When we first signed on, the agreement was that jobs under $300 did not need approval. We were consistently getting bills for nearly $300 - replacement of a spring on a door (less than $20), caulking a bathtub, etc. When we asked about it, we were told that we had to pay since it was under $300, they didn't need approval. We cancelled the maintenance side of the agreement, which was the main reason i had hired them. - Several times our rent was not sent to us. When I finally got through to someone, I was told that unfortunately, checks are only able to be sent out once a month (!?!), so I would have to wait until the next month. Note that our renters had paid their rent on time - - - MPM just didn't send the check out. - My assigned managers were fired or left throughout the contract, so getting in touch with anyone about our account was nearly impossible. 90% of the time the receptionist send you to a voicemail box, and 50% of the time, that mailbox is full. - We paid $300 for an eviction service in March '16, and was told by the owner that they went to court. After TEN requests for a copy of the paperwork - since the tenants were still in the house and had a balance - I was told that MPM would refund the money. They never did anything in regards to the eviction, but took the payment from us. It is mid June and I do not have the refund as of today. I leased on my own and thought that hiring a management company would save some of the stress. It has seriously tripled with this company. I am dealing directly with the renter, who can not get through to the management company, and dealing with the management company who on multiple occasions has replied that they are just too busy to take care of my situation. if your renter is late on payment, they get an automated email, and that is the extent of MPM's service. If you want anything else done, there is a charge. Take this review as a warning - the hidden Yelp reviews are the real ones, and the five-star review, in my opinion, must be from an employee. read more

I was told on 9-2-15 that I was approved on a property and to come in and give a deposit to hold the location, I called back on 9-4-15 to set the appointment, I called all day only to RECIVE a call in the afternoon that someone else had already put a deposit on the same location... WHAT A WASTE OF TIME NOW I HAVE TO START ALL OVER.. read more

I had a HORRIBLE experience and that's an understatement! I rented from them for three years always paid my rent on time never called for anything... I called to get the persons number who owned the place so I could ask about purchasing it they said no! I called at the end of my lease to talk about price negotiation no one called back after 4 calls I gave my 30 day notice. No one ever called to do the walk out inspection the owner contacted me by stopping at the house. I'm still waiting on my security deposit to be returned. Would never rent from them or let anyone I know do any sort of business with them!! Horrible!!! read more

The only positive experiences I've had (as a tenant) have been with the receptionist and the maintenance folks. Surprisingly horrid customer service. read more

These guys are real scammers, the maintenance is incompetent and very expensive. They will always try to charge you 3times the amount of the repairs should be. Do not entrust them your property ! The boss Jay is cool but the maintenance is just awful ! But thinking about it, if the big boss allows his maintenance team to do so, he might not be clear either ! Angela responsible of the legal issues is also one of the worse she let some tenants sitting in the house for free for months. Without advising me, though i sent her many emails to tell her to do something she would never answer, and the only time she did as i asked about the process and cost of an eviction, she was unable to explain ! And yet she makes herself important. As i decided to end the mgnt agreement with them the fake interventions came even more charging you amounts in order to get all the money left on your account and not to disburse the remaining rental income .. even worse they will turn your account into minus to make it so that you owe them money !! Stay away from them ... read more

CONSUMERS BEWARE!!!! I cannot speak for the experiences of others (but a quick internet, google, BBB search on this company will paint a picture of how they operate and that my review is accurate and not alone). I rented an above-average home from Michigan Property Managers (MPM) in 2014 in the Detroit area. I wasn't impressed with the sales pitch experience (I was not left feeling like they were shady and would tell a prospective tenant anything without meaning it) but nevertheless I decided to move forward in renting from them due to the locale of the house to my work. From the beginning, the house was not as offered or promised. It was not cleaned prior to my move-in, which delayed my move by a week since I could only move on the weekends and I had to spend a full weekend cleaning the place. Advertised amenities were missing or not functioning, and there was not a moment during the time period I was in the house that there was not an open work order on some repair. Repair-work was slow, often having to be done 2-3x's because they would send in inexperienced people responsible for doing band-aide work instead of actually fixing the issues. I went almost a month without a working kitchen sink (cannot wash dishes, cook food, etc without this). The advertised dishwasher was not even hooked up and never was during the time period I was in the house because they claimed the ad only stated it came with a dishwasher, not that it was working. There were security issues with the house that were never addressed. I never had a working lock on the front door. Drains were backing up. Circumstances changed (out of state job offer) and I had to terminate the lease early, after reading it very carefully and thoroughly. I understood what my legal financial responsibilities were going to be under the lease agreement, as a tenant terminating the lease early,. I did everything I was supposed to do, timely and professionally. The evening of the final walk-through, MPM sent a repair-guy to do the final inspection, not even someone from their company. The house was in a 1000x's better condition when I left than when I was given the keys; I cleaned it, fixed little things like tub caulking, loose doorknobs, etc. I turned over the keys and moved out (but not before taking pictures of everything). My financial expectations were set, so I knew what I was expecting from having to leave early (keep in mind I was in the house for about 2 months, never fully unpacked, never hung pictures, really never lived in the house and it was always in a constant state of repair). Mid January 2015 comes and MPM sends me their move-out calculation report as is required per Michigan Law. I had become the proud owner of a $3000+ bill for made up, fabricated and fictitious charges such as a cleaning fee (lease didn't call one out, only stated it needed to be "broom clean" and I left the place spotless), a repair fee to paint and patch walls (the house didn't need to be painted, I never hung pictures, and this was nothing related to my tenancy in the home). I responded with my dispute of the charges in a timely fashion, per Michigan law, and that's where this really stops. MPM never did anything else, for 2.5+years despite me attempting to reach them numerous times to address this, all with no response from MPM. All of a sudden a collection agency dings my credit for the bill. In Michigan, a landlord as 45 days from the date of any dispute as it pertains to a security deposit, to lodge a claim in court because security deposit money is not their money, it's mine they are holding, and they have to follow very specific guidelines in how they handle it. Technically they needed to have either returned my security deposit or sued me in court (which I welcomed since I was in no way responsible for what they say I was and I was ready to prove my case in court). Fast forward, I've attempted to contact them again to discuss this with them, as I did previously in 2015, and things have not changed; no one answers the phone, responds to voice mails, and e-mails and written letters go unanswered. And to date, despite numerous requests in writing, MPM has never explained and/or proven their made up move-out calculation charges. I would seriously reconsider ANY property managed by Michigan Property Managers; it's not worth the extra aggravation and drama. There are plenty of properties out there where you will taken care of as a human, and in accordance with Michigan Law. You have been warned!! read more

Tenant selection is just one small aspect. I already had a tenant in place but was moving out of town, so I hired MPM. They wasted much of my money. The tenant is suppose to take care of regular maintenance, such as clean the furnace filter once in a while. Well, my tenant didn't look at it for 4 years and then had trouble with improper heating. When he called PMP, they didn't even suggest he look at the filter. There maintenance dept is non-existent. The guy just answers the phone and sends the most expensive company over to change the filter and then charges me another 15%. They also sent someone over for down trees and wanted me to pay $1400 (plus 15%). Well, I had to make the phone calls to city, county and it turned out to be a county problem. I did the leg work. As I did when they forgot to get permit from the city. The heating comp they had go over said I had to pay $800 to update the furnace before they would give a certifcate to the city. Well, I called another company (which the city recommended) and they inspected it for CO2 and sent the certificate to the city, all for $68. The previous 3 years ago inspection from the company PMP sent over cost me $100. They are lazy and just send people over and take a kick-back as well as 15% more. There was a water leak into the basement. Instead of calling the city first, they sent over multiple plumbers and it cost me over $600. I called the city and they inspected it and it turned out to be a city problem. But I could not get my money back. There is more I could complain about. They don't answer the questions, just run around the bush with answers that have nothing to do with the questions. Look at their website: you can tell they cater to the tenant. They have never been to my house. I had to manage everything. All they do is take money. Worthless. read more

Poor communication. I was left in limbo for (7) days after I applied and they ran my credit. The reason given was that they were still "reviewing" my application. However, my employer was never contacted nor was my previous landlord. If I were not credit worthy, seems like a simple not approved would have been immediate. The only thing that I can think of that was under review were the numerous applications that poured in behind mines as I was the 1st person to see the property. Seems like to me, they don't approve the first credit worthy applicant. They hold the applications until they stack up and then pick the best one. Good luck trying to get someone on the phone, as it just rings and rings. Also, I emailed (3) times with questions and received no response and left a voicemail with no response. When I finally emailed the director, Jay, he didn't even respond. (Even his voicemail message sounds unprofessional) He just forwarded the email to an employee and had her respond to my email without even acknowledging that he received it. read more