You cannot find an altruistic and more gentle of person/periodontist. I am so grateful I was…read morereferred to her and know I will see her again for ANY issues that requires her expertise. Regarding her staff, they too are are as kind and sweet as she is. You leave their office feeling like they are your friends. They talk and treat you like you're their only patient. You COULD NOT find a better periodontist and staff anywhere, i guarantee it

I worked with Dr. Doan as her surgical assistant in a multi specialty office in Chicago. This is…read morewhere I saw first hand how précised her work was. I was so amazed at the quality of work and her wonderful bed side manners that when I needed implants I knew where to turn to. Although Dr. Doan and I no longer work together (since she relocated and started her own office in Brighton, Michigan) I still choose to make the lengthy trip to see her. I can not imagine going elsewhere. On top of all of that, her office is very comfortable and her staff is superb! I recommend Dr. Doan to all of my friends and family. 5+

Fantastic dentist and staff. Dentist truly cares about his patients and does an excellent job!read more

Horrible horrible receptionist. Could not get her to answer a simple question. If the front of the…read moreoffice is so bad what's the rest like? Yikes

Unethical business practices. Front desk billing is misleading and will tell you one thing and bill…read moreyou another.

The periodontist's work is about as good as it gets. Years of experience, and it really shows, I'm…read morevery pleased with the results. However- watch out for the front desk and billing staff. They will tell you one thing, and then bill you for another, and claim they checked benefits when they didn't. Know what your insurance will cover, and watch them like a hawk. They seem to think everyone in Ann Arbor is made of money.

Dr. goodell is fine. However, His office manager,Samantha, is the worst. I wish I had the time to…read moreexplain it. She is beyond rude and on a power trip. Don't be fooled by her initial friendliness when scheduling. That's just a trap to lure you in...

Don't make the same mistake I did. I was new to the area and had a crown come loose. I called this…read moredentist and for the most part they were friendly and inviting. I gave them my insurance information, I was presented with a quote, I approved the quote and then was charged "My estimated portion" which the insurance wouldn't cover. Fast forward to 2 months later when I get a bill for the whole amount. I look and find out that they are not an approved provider for my insurance. Stunned I called in and talked to the office manager. She was shocked and surprised that no one told me. I even went as far as booking future appointments with them because the estimate was correct for what I should have paid an in network dentist. At no time was I told that he was not in the network, I was left to assume that when they said they took my insurance, that they meant they "took my insurance" not that they would just bill for me. Sooo now I own 200.00 more than what I should and I regret ever going there. I asked if they would consider a discount for the lack of information, they said the charges are the charges. So lesson learned, never assume a doctor or dentist office takes your insurance, always call your carrier. Shame on the office staff who said they had never ever taken my insurance ever..not to tell me they didn't take it.

Dr.Zora and Amber were both very professional and understanding to work with. I I highly recommend…read morethem both and this office for any of your Periodontic needs.

first visit for saving my teeth. very happy at the professional care provided by Linda and amber. I…read morehad no idea how much trouble I was in. It is taking a lot of work to get the gums ready for the next. step. thanks

I had a front tooth reconstructed . My insurance paid a portion. It looked good but was on the hook…read morefor 400t out of pocket . I had a hard time paying for do to being injured at work and did not have the funds . Glad I did not pay the whole tooth fell off 6 months later and was out of the area and had to have repaired . 2 years later the 2nd repair is still holding good. The staff and dentist were great , polite , professional and feel bad I did not have the opportunity to go back and repair the tooth but was out of the state . Unfortunately that 400 cost me 200 elsewhere and now the 400 is on my credit report for xollection

We had been going to Dr. Kolb for over 3 years and loved him and everyone in the office until our…read moremost recent experience, which was horribly unprofessional. I took my 5 year old son in for a cavity filling with Dr. Kolb and he quickly lost his patience with my son who was nervous and wiggly. He poked him repeatedly with the needle while trying to numb him and caused my son to be very upset and scared. Then he scolded me for trying to talk to my son and calm him down. After about 10 minutes he completely lost his patience and told us to reschedule and we would try again with some gas. I made our next appointment with Dr. Kolb again but my son was too scared to see him so I rescheduled with Dr. Robison only to then have the receptionist call me back to say that the doctors felt it was best to not see my son at all and have us go to a pediatric dentist. I found this to be incredibly unprofessional to make the receptionist call me and not talk to me themselves to discuss my sons care. We did end up seeing the pediatric dentist which then cost me double what I would have paid originally but my son did great. Took less than 5 minutes and no tears. Amazing how a little patience can make a difference. Also the pediatric dentist told us he only had 1 cavity that needed filling and not 2 like Dr Kolb said, which makes me wonder how many other cavities he has been filling unnecessarily. Save your money and go see someone else who actually cares about their patients.