I'm going out of my way to write this to save any potential pet parents from the experience that we had. When you book a pet sitter you always want to trust that your pets are in good hands and will be taken care of so you don't have to worry about them when you're gone. Unfortunately that is not how Michelle runs things.
My husband and I have used her services for months with minimal issues. Slight lack of communication, but no big deal. As long as I knew someone was walking them I was fine. Michelle even stayed at our house and only reported positive things.
So, we rebooked her for our babymoon, which is obviously a very important trip, and literally the first night she texted me saying "just got back from walking the dogs and they are horrible, I won't be/ am not comfortable walking them again. If you can just Venmo me for this walk that would be great" I was shocked because this wasn't like the first time she met our dogs. She has walked them many, many times and only said positive things. Not only that but it was the first night of our trip and she did not do the professional courtesy of saying AFTER this booking she won't walk them, but forced my husband and I to scramble on our vacation finding someone new and worrying about our dogs while we were away. I was shocked at the way she completely cut ties because dogs were misbehaving on ONE walk. When I asked her what they did that was so bad, she just completely ignored me.
To be honest, I've had teenagers sit the dogs and felt they were more responsible and loving. I'm not mad at the fact that she wasn't comfortable walking them, because to each their own... but the unreliable, rude, and unprofessional part is not acceptable. Do yourself a favor and go elsewhere. read more