Horrible Experience and Poor Service I had an awful experience getting my eyebrows arched. Michelle made them very thin. I have eyebrow tattooing, which clearly shows the shape and thickness I prefer, and since it's tattooed, it shouldn't be hard to follow. She arched them so thin that the tattoo shows through. My tattoo looks natural; I just wanted my eyebrows to look a bit fuller when arched. I came in for a cleanup, not a full reshape. Instead, she completely reshaped them, making them extremely thin, and then charged me $20. When I requested at least a partial refund, she acted like she didn't understand and couldn't see the problem. I would not recommend this business. It was a horrible experience, with overcharging and a rude, money-hungry attitude. The environment felt unprofessional, and parking is an issue. If I could give zero stars, I would. read more

Michelle's Nail Plus - Eyelash Service Near Me - San Francisco, California

See all

Michelle did a great job piercing my ears. She had a very cute pair of earrings to use as the starters and she took the time to explain to me how to care for the piercings. She also did a great job of placing the earrings on my earlobes. She is very kind -- I can't recommend her enough! read more

Michelle has been doing my eyebrows for the last 8 years (seems a lot longer). She def pays attention to detail and does it the way I like it! I usually call/text ahead because there are times when it is hard to find parking and if someone is getting their eyelashes done, it's going to take a while. Thank you Michelle, you're the best! read more

Michelle is the queen of brows. She takes her time and always does an amazing job. The shop is small but comfortable especially when she brings her adorable dog who loves everyone. read more

Michelle is a skilled professional & master at everything cosmetology. She is a 1 stop shop. Anything I need to get done, she can do. Her memory is remarkable, she never forgets a person & makes you feel at Home & like Family. You can tell that she Love's what she does. We need more people like this to spread Care & Beauty to everyone. read more

I have been coming here since 2015 therefore I've been coming here for years I love the way she does my eyebrows, but here's the problem she charged me $30 for Lip & Eyebrow Waxing right well when I gave her $40 she gave me $2 back another client before me she charged her $22 & said oh thank you for the $9 it's the principle of your taking advantage of us & not even letting us give a chance to tip on our own you're basically robbing us and it's hard times right now so if you're hard up on little change like that then I won't be coming back anymore this isn't the first time she's done this & it pisses me off then she left hella wax residue on my face & that's not the first time as well she's very rude I always brushed it off but I am tired of being treated like you're taking advantage of me and others so as of yesterday's experience I am parting ways with her . I've notice her shop isn't as full like it use to be. read more

Mitchell's is the best eyebrow and eyelash artist in the game! She always leave my lashes and brows on hit and I couldn't recommend her more. I usually call before I stop by but that's more for myself to make sure she's free. Typically I'm in and out with no issues! Love, love, love her! read more

I became extremely addicted to eyelashes. Lawd, please don't let this addiction get the best of me! It's an expensive addiction if I must say the least. I had a terrible experience with getting my eyelashes done last week. The shop had the audacity to charge me $40 for eyelashes, and they came off the next day! Let alone, they came off while I was driving with my window down! Yes, you heard me right...the wind hit my lashes and they ran with the wind, LOL! pretty funny now that I'm thinkin' about it (such a waste of money!). You know I was pissed, right? So back to the drawing board it was... I was walking down San Bruno after having lunch and walked in every nail salon asking if they do eyelashes. All I received was a big fat "NO". Well, okay! Finally, I saw a sign outside that said Michelle's Nail Plus and then it listed eyelashes, boy was I happy! I walked in and quickly noticed how small and cozy the space was. Michelle was currently doing eyebrows and all the customers raved at how good she was! I felt much more comfortable after I received the feedback. Once it was my turn, I explained to Michelle I wanted eyelashes that stayed on for weeks...I mean WEEKS! I know it can be down because I went to Cancun and was in and out of the water and my eyelashes NEVER came off (well, after the 2nd swim it was pretty much a done deal, but they lasted a while). Michelle explained to me that there was a "soft" and "hard" glue. Many people don't like the hard glue because of the comfort. Personally, I didn't mind the feeling of the hard glue, but I appreciated how detailed she was in explaining this to me. Before Michelle does any type of service she will ask you to pay first. She definitely doesn't play about her $$! HAHA! **CASH ONLY or she accepts PayPal and Venmo. I sat in a seat and she had me hold a small fan while I kept my eyes open and tried not to blink. I think this process is SO much easier. The last place I went they taped my eyes and all type of bullsh!t (forget that!). You can absolutely tell that Michelle has been doing this type of work for a long time. My eyelashes came out AMAZING! I literally walked out and was complimented right away! I am happy to announce that Michelle is the BEST at eyelashes and I will definitely not hesitate to come back here again! For all the other people complaining, that's fine! That just means that when I walk in for service, Michelle will be able to take me right away! The BEST part about it...? It doesn't cost a crazy $45. Less than $30 and you're out the door! Thank you, Michelle! See you in a couple of weeks! read more

Pros: Fast, cheap, lashes never fall off for about a week and a half, Great party lashes Cons: Does not use individual lashes, (tri lash from the drug store), glue is thick, process of the eye lash extensions is brutal, parking is scarce in a not so safe neighborhood, eye lashes tend to crimp at the ends because they are so thin. Process: She sits you down and you have to keep your eyes open, trying not to blink while she glues on each lash. While that's going on you have to hold a small fan on your eyes which is so bizarre! My eyes were getting irritated from the effervescent from of the glue and my eye was drying out from the fan. Would I go back: I will probably go back if I had a long weekend of partying to go to. They're not as natural as I want them to be for everyday use due to the eye lash placement. These are definitely not "fill" lashes You have to buy the glue remover $5 then start over with a full set. Its still cheaper than a regular fill at normal lash bars. read more

Michelle's Nail Plus - One week later I had to cut this piece off. You can see the clump of glue. - Eyelash Service Near Me - San Francisco, California

See all

Michelle is the best! My eyebrow wax last at least a month. I always get compliments!! I've been going her for a while, Michelle is the only person I let wax my eyebrows!! read more

It's been a while since I went to get my eyebrows done here but she still remembers me and Michelle always gets my eyebrows on fleek!!! Thank you for doing a great job and I really enjoyed our chat about you know what :) You will be seeing me often from now on. read more

Michelle's Nail Plus - No one does eyebrows better than Michelle! You have to click on the picture to see the whole thing. - Eyelash Service Near Me - San Francisco, California

I've been a customer for over 5 years. I was so thrown back and saddened by how she treated me when I called her today to let her know the lashes installed on Thursday came off early Friday evening. She let me know that it never happened before and that it had to be my fault. She didn't offer any solution until I asked her twice as to what we were going g to do about this situation. Letting her know I've never complained and I am not a cheapskate. I followed her instructions of showering with back turned and I didn't even get to do my face routine before they were falling on my face. I took them off in one swipe as you can tell in the photos. Only strips should do that no matter what kind of glue you use. So it's quick money over a loyal customer with her I see. I stuck by her when multiple people left her services due to lack professionalism and uncomfortable attitude. I am done. I will take my money elsewhere. I was going to bring my nieces to her establishment the following week and now I am embarrassed as they witnessed my lashes peel like a banana 1 hour before our family event. read more

Michelle's Nail Plus - Less than 24 hours. No oil, no face wash or cream. - Eyelash Service Near Me - San Francisco, California

See all

Came to get a gel mani removed and replaced while I got my car smogged across the street. Stood in the place for about 10 mins waiting for someone that works there to come out. I finally asked the customer who was drying her nails if anyone was working. The lady finally came out from back when she heard me speaking and asked me what I wanted. I told her and she goes, "I don't do nail! I only have 6 nail customers! Don't do nail for 8 years!" WTF??? You advertise nail services!! Change your name! I ended up walking down to Tena Pro Nails.. Let's see how this goes. Oh btw they also heavily advertise piercing services. Disgusting!!! read more

This place is truly OVERPRICED!! Michelle's work is no better than places that charge half the price!!!

I've been coming to Michelle for many years. I had never before experienced properly shaped eyebrows because of a scar on one of my brows. Meeting Michelle was a game changer! She is a true brow artist. I moved an hour outside of SF but still drive in to see her. Good eyebrows matter and she is the absolute best! read more

My co-worker told me about this shop. I got my lip and nose piercings done here awhile ago, and they all turned out great! Michelle is super professional at what she does, and her prices are reasonable compared to some other shops I've been to before. I recommended a couple of my friends to get their piercings done. They got the dermal anchor piercing, and they were also happy with her service. I get my lashes done here sometimes when I have a party to go to. Her shop is nice and clean. I really love her work, and definitely recommend her. read more

Do not let her tattoo your eyebrows. She doesn't know what she's doing. She scratches your skin with a sharp instrument and then rubs ink into her scratch marks. One side differed from the other side. She's expensive, $300, and then has the audacity to charge $10.00 more when you come back in 2 weeks for a touch up. read more

Michelle has been in buisness for a very long time, she can defiantly do some eyebrows. However she goes up on pricing with no signs posted or any warnings. For her lashes the glue felt like sand paper on my eyes and caused a stye of wearing them. Never again for me the, i dont think it should be a question or different price on glue hard or soft. It should always be SOFT glue for your eyes at the price they charger read more

I went to get my eyelashes done at Michelle. She told me that she couldn't do my eyelashes because there too small and that they will take her a long time time to do. I explained to her that I lost my hair and eyelashes through breast cancer. She replied to me by saying I don't care. This woman discriminated against cancer patient and she should not be in business. If you have a business you serve sick and healthy people. read more

this might be the first review but i know this place is very popular! michelle is ALWAYS super busy. theres always someone coming in to get their eyebrows or eyelashes done, which michelle is the BEST at! shes a bit expensive for nail care but she actually takes no more clients for that (she has so many!). everyone there has been going to her for years, me, ive been going to her for about 8 years and never been anywhere else to get my eyebrows done:) i highly recommend her!! read more

I always see all the nail/waxing places along san bruno near my house so I said ok this time I'm gonna try one. Well I got caught up at work as usual and, as usual, left late. By the time I got over there, it was 7ish and every place was closing. I noticed this one still had its sign on the sidewalk. I looked at my phone... 7:09...and the hrs sign on the door...closes at 7. uh-oh... the door was open and I took the chance to ask if she was still open and yay she said she could do my eyebrows even though it was afterhrs. I had a very short wait while she finished with a woman who was there, then got my eyebrows done. This was a Tuesday btw. The weird thing is, she doesn't lie you on a table like most places. You sit in a regular chair and lean your head back against the wall. But she did a quick job, and I think it looks good. No one has complained so far. Eyebrow waxing is $10 and she also does makeup, eyelash extension, permanent makeup and more. Very plain looking inside, but she was nice enough and I could understand her well, and she wasn't rude at all. So I very well may go back.. PS cash only. read more

Yesterday I got my eyebrows waxed and a manicure. There's just no other nail shop in the City that I would trust to do the job that Michelle does. My eyebrows were way past their time (about 2 months) and my nails were also shot. But, when I walked out of Nail Plus, my nails were beautiful again (as usual) and my eyebrows perfect. I've never gone anywhere else to get my eyebrows done, and never will. I particularly wanted to write a review regarding Michelle's work. She is a friend and she has been doing my nails and eyebrows for over 20 years, so I may be a little biased. But, I believe she takes pride in her work and she cares how u feel about the finished product. She makes it look so very easy and yet you know in this profession, it takes skill and perfection--two qualities she definitely has. And I just can't see going anywhere else for these services. Also, if she were not one of the very best---whom is also in demand---she would not have lasted over 20 years in this City with so many customers. Thank u Michelle, for helping us to look and feel just a little bit better! I strongly recommend her services! read more