Unfortunately not a good review from me. I have 2 children with degenerated disks and fractured backs. I went to see Dr. Johnson on a visit for my daughter; waited 1 1/2 hours! Not one staff member offered an explanation or apology UNTIL I searched and sought after clarification...the reason- "there was an emergency". I am a mother of 3 children and i understand emergencies, what i don't understand or respect is the lack of efforts to communicate to a patient sitting in the office. The office staff did not have to make a phone call, they did not need to email or text; they merely had to walk down the hall and share information. I was given an apology and i moved on. I took my second child, again, i was sitting in the waiting room. After 40 minutes i asked how much longer. Now remember, they didn't come to me; i went to them. I asked "how much longer"? Can you imagine my shock when they told me there were 4, yes 4 people still in front of us. Now this office is located in Atlanta, they have the capability of emailing and texting me reminders of my appointment including the time, but she said they did not have the capability or the staff to let me know that they were running 2 hours late. I reminded her i did not need technology, i just needed them to walk over to me and communicate. Today's excuse, "the x-ray machine was down". I respect everyones time, and in return i expect the same. I understand things happen that can result in tardiness but people including doctors will treat people with only what people will allow. To many doctors in Atlanta for me to accept their disrespect. Good luck to all patients and I wish you all well. #backpainismiserable read more
