Buyer Beware. They will sell you goods and services your car doesn't need.
It was my mistake to allow my daughter to have her car towed here for repair. She paid for a vehicle inspection because of low power, rough start and loud exhaust. It wasn't until AFTER they installed a whole new exhaust system, (a couple clamps and a coupling would have solved the problem), two tires, wheel alignment, and an air filter, did they say, by the way, your engine is blown. Thanks for your $800.00 you will never see again.
EDIT: I am advising my daughter to make a formal complaint with the Ohio Attorney General. Even if the vendor makes a full and complete refund to correct this, I think there should be an official record on file of unscrupulous business practitioners.
I wonder what the BBB thinks of this sort of thing.
Edit 4/3/2015
Apparently the District Manager has agreed with all of our claims, as he has refunded the total charge in it's entirety, by way of a company check.
Thank You Yelp for helping to reveal the business practices of this questionable service center. read more