Employees are helpful and professional. Selection of products is vast. Make sure you have enough…read moretime to browse. Pricing is more than fair compared to retail stores.

This is the type of store that I could spend a lot of money at without meaning to (like its…read morecounterparts, Marshalls and TJ Maxx). It's similar to those stores but entirely home goods, as the name suggests. The store is huge and has everything from furniture to decor to seasonal items. I had fun looking through the shelves, but my only complaint is that the shelves aren't entirely organized. The store is organized by section (kitchen, office, living room, etc), but the shelves within each section kind of just have a bunch of items on them for you to sift through. This could be a plus or minus, depending on what you're looking for from a shopping experience. I think I could find a lot of good decorations here and will return whenever I want to spruce up my apartment!

Pretty much going to echo all the sentiments in the previous review by Erin S.! This Yarn store is…read moreSUPER DUPER posh in my book. Was in the Fairport area on a Saturday. The store is located in an office park, and I must admit that I find the location superb for a yarn-o-holic like myself. It is quiet with ample parking making it perfect for an open knitting session with your friends :-) Though I also find that little yarn nooks in commercial districts are super cute too. They just have this cool nerdy chic way of standing out. Apart from Madeline Tosh, Yarn Culture carries indie yarns not available to other Local Yarn Stores as covered on the previous review. The store is very neat and organized with good lighting...VERRRY important for open knitting. I am looking forward to my next visit...and yarn haul!

They have friendly and helpful service. Good classes and personal help and a selection of hard to…read morefind luscious yarns. Relax and enjoy the great selection of yarns. They have samples of how the yarn Knits up so there is no guesswork. Check it out.

I like the store I've sold a few times. I don't feel they give a good amount but think about it…read moreit's thrifting so whatever. I just don't like the fact we have to sit and wait in the store while they go through things. at least if I have to sit and wait I they should have a good waiting area. A one seater bench is ridiculous.

My first time ever there was great, everything was very well organized and clean, great selection…read moreof clothes, and the cashier was very nice ( I would have put her name, but i forgot it). Clothes were well priced, but wish the baby slings were a bit more affordable, but that's nitpicking. Overall I would absolutely come back and recommend to others!

I had a $20 coupon which the owner pretended to scribble out the charge and deduct the $20. It…read moreturns out he never actually did it. Just a made a show of it. If he is going to offer coupons, then he should honor them! Also, when I picked the picture up, the corners were not done well. I have always gotten my work done here but think I will look elsewhere.

Went to pick-up 2 framed pieces....order in excess of $250...presented a coupon for $20 off we had…read morereceived thru Valpack ... the owner denied. honoring...why...at the bottom of the legal envelope sized coupon which was all in color appeared a note in one point type b+w...."coupon must be presented at time of order'. I"m approaching 80 years old with great difficulty reading the local newspaper which is probably 8-10 point type....seems a little unfair and poor customer service by this vendor

3-4 people working, and not a single one could bother to say hi or ask if we needed help. We were…read moreflat out ignores, but they were all smiles when someone else walked in. Not sure why. Went around the store twice and couldn't find some items that the website said were in store.

Paid for some pillows online, inserts and covers sold separately. After paying for both all of a…read moresudden the covers were on * backorder* something other online retailers will tell you upfront, and notify you when they are back in stock. waited a month and a half before I got my covers.

Just so you know, their location has moved from Hyland Drive to Jefferson Road in the Market Square…read morestrip mall, taking over the old Bed Bath & Beyond space. What's nice about the new location is the space--while the previous store felt cramped, this one is light, bright, and filled with a wide variety of products. The staff is present and generally friendly. This place has something for everyone. Sometimes you'll find everything you need, and other times maybe not, but they do offer some lovely items. If you're unsure what to give as a gift, a gift card is always a good option. They also share a large parking lot, so parking is convenient.

It is the season for a lot of shoppers, messes in stores, etc, but this HomeGoods location was…read morepristine. They had a lot of inventory still for holiday goodies. I'm excited to see what the store looks like post holidays as well. I'd have to admit some prices were higher than I thought, and some were spot on or at a value. You definitely need to search and then research if you're out on the hunt. I thought the workers were all very nice answering questions and checking you out at the end. I spent a great deal of time here. You will find an array of things you need and don't need, and it's all fun until you spent $250 and you are unsure if that was the goal. But, I will say, I am looking forward to being back soon!

I have been going to this Home Depot on Panorama Trail for years. It's my favorite Home Depot in…read moretown. Yes, sometimes things could be very busy or take longer time than expected to figure out any issues but in general I prefer to go to this Home Depot than any other one in Rochester. My favorite staff there are Fatma, Albert and Josh (from appliances). Too bad Josh left Home Depot, he was the one who figured anything and everything out in the computer system when it comes to sales, exchange, refunds and returns, in general. I'm sure his replacement is also great but I haven't experienced that, yet. I'll keep shopping here. If you know that you need an assistance from a staff member then make sure to go during the week M-F between 8am to 5pm to be able to get their best help. Yes they open from 6am but not all staff are there at 6am.

So I went to Home Depot Penfield this morning just for the sole purpose of making some keys . Not…read moremany helpful people, but, a shout out to Cherie & Priscilla. They're the best & stepped up & really embodied what a customer service representative should be! Somebody give them both a raise stat!!!

Avoid Guardsman Furniture Protection Plans offered at Ethan Allen - A Frustrating and Disappointing…read moreExperience. I purchased a leather Melrose couch from Ethan Allen in Rochester, NY, for around $3,300, and added the $299 Guardsman Premier Gold Complete Service Plan, thinking it would provide peace of mind. Unfortunately, it turned into one of the most frustrating customer service experiences I've ever had. After submitting a warranty claim, I waited six months without a response. When Guardsman finally acted, they sent a technician from New Jersey (to upstate New York!) who looked at the couch but said she didn't have enough time to complete the repair. And then? Nothing. No follow-up. No resolution. Just silence. Years later, the owner of the Ethan Allen store accused me of being a "problem customer" and casually mentioned that Guardsman had denied the claim. That's hard to believe, considering they sent someone out to fix it, which wouldn't have happened if the claim had actually been denied upfront. I contacted Ethan Allen's corporate office and received a polite but ineffective response--no real accountability from either company. Bottom line: Guardsman appears to offer a comprehensive coverage plan, but in practice, they seem to look for any excuse or loophole to avoid fulfilling it. The customer service is slow, unresponsive, and ultimately unhelpful. The owner of the local Ethan Allen franchise finally replaced the cushion, but unfortunately, the dye lot was significantly different from the other cushions, rendering the couch unusable. If you're shopping at Ethan Allen--or anywhere else that offers Guardsman protection--I strongly recommend you think twice before spending extra on their coverage. It's not worth the hassle.

Very comfortable place to shop, not like some other stores that you go into and you can tell they…read moreare on commission. Excellent quality furniture and quick delivery. I would highly recommend.