Ok. Nice location and decor. Massage not that good, but it was a relaxing setting. I will try here…read moreagain in the future. It may have just been an off day. They were prompt with my appointment a few weeks ago.

I rarely leave negative reviews, but I feel this situation deserves to be shared as a form of…read morefeedback. I scheduled a last-minute massage after dealing with a severe knot in my neck that was causing headaches. I was genuinely looking forward to this appointment more than any massage I've ever booked. I even excitedly arrived 15 minutes early and proceeded to show the front desk my confirmation text to check in. Unfortunately, they could not locate my appointment in their system and had no idea why. I was told there must have been a double booking because another client had also scheduled the same time slot. I received a brief apology and was simply sent on my way. To drive there, show a confirmed appointment, and still be turned away with no solution or compensation was extremely disappointing. The error was theirs, yet nothing was offered -- not a discount, not a reschedule priority, not even a small gesture like a gift card. I feel like good customer service isn't about being perfect -- it's about how a business handles a mistake. In this case, they did nothing, and that's why I won't be returning.

Pooped in after work for a deluxe pedicure and dip on my nails. First of all, one of the best…read morepedicures I've ever had! That leg/foot massage was fantastic after a day of work. Cherry did an amazing job on my nails! She took her time and made sure everything was even and looked exactly how I wanted. I only waited 15 mins or so as a walk in. Clean environment. Parking is slightly limited but I think there's the option for side parking also. 10/10!!! This is officially my new nail place!

Very nice nail salon! Professional, experienced and client friendly! Beautiful nails and the best…read morepedicures anywhere! Give them a try. I wouldn't go elsewhere!

Got seated immediatel, courteous service. Got both a mani and pedi and was pleased with the results.read more

This was my first time ever getting acrylics, and let me tell you I am SOOO happy with the result!…read moreThe woman in there was so kind and gentle, she was also super friendly! She replicated exactly what i wanted and the place was SUPER neat! I definitely will be coming back.

Bree was wonderful and gave me just what I asked for. My first full set ever and she made me feel…read morevery comfortable and did a great job. Educated me about the process throughout and was very warm and friendly. Location so convenient with off street parking and right next to on ramp back to hop on Interstate 64. I will definitely be a return customer!

From the owner: Our business specializes in making every client feel beautiful. We are always up to date on the…read morenewest methods and trends. Come in today and try the newest Polygel system. A hybrid between gel and acrylic. Stronger and lighter then both. Our business also specializes in all aspects of nail art.

I was in a rush I needed someone to do my nails within 40 mins before a doctor appointment and Sara…read moresat down and got busy! I was so thankfully for her to take me in with such little time and she did wonderful job! Definitely going back in two weeks!

Found this place when I came in town and needed a fill and a pedicure. Traci took care of me and…read morewas so wonderful. She was friendly and gave me exactly what I wanted. The pedicure she provided me was superb! I opted for the deluxe with had callus remover, sugar scrub, massage, lotion and a hot towel. She took her time with this as well and was friendly throughout the whole experience! The salon doesn't smell bad like other salons, it's clean and their massage chairs even massage your glutes! I will definitely be coming back as I have found my Charleston nail spot!

Went for a wig, not knowing anything. They had relocated and didn't tell me and it didn't show on…read morethe website. Finally found them and a wig I liked. They gave me a number of someone to cut it. They are out of business. Called to find if someone else could cut it. Tried to call before closing again, no answers. The after sale service is just not there. Not many beauticians want to cut a wig. If I had any clue, I could not get it cut, I wouldn't have bought it.

Wonderful customer support and service. Very extensive number of quality products in stock. Highly…read morerecommend this place and the sweet employees.

My experience was a disaster to say the least. As I walked into the salon Michael was drinking…read moreliquor with another customer... he continued to do this through out my appointment. I didn't want my hair cut but he insisted, didn't put any products on my hair after washing it, and well the pictures speak for themselves regarding the color job. I had asked for heavy highlights all over my head (which I usually get from a different salon) because my roots were growing out. It didn't end well but I did get a refund. I'm not quite cute how he has a cosmetology license. Michael was a great person just horrible at dying hair.

I had moved to Charleston some time ago from another state where I had taken for granted having…read moreaccess to very advanced and technical stylists. After four years here in WV, I was still having trouble finding a stylist that can cut technical and fashion-forward hair. Then I met Michael. Michael looks like a combination of Edward Scissorhands with a waistcoat and some steampunk vibes going on. His energy can be described as lively and friendly and you immediately know, this guy knows what he is doing and he is an artist! He has multiple locations, and I sat in an antique barber chair on the Quarrier St. location. I had wanted a modern shag cut with a specific fringe and had a picture. He knew exactly how to make it happen and watching him cut hair is nothing short of magic! As he made his way around my head, cutting, swishing and thinning, I could tell he was sculpting something good out of something drab. ( He even had me turn my head upside down for him to balance the cut!) I have to mention he has his OWN private label hair products and they smell AMAZING. (I recommend the honey shampoo/conditioner) I couldn't be happier with my hair, and that is no easy feat as I am a picky little brat. Charleston is lucky to have him for those of us who want rock-star hair, or a precision pixie he is the guy! This man is a trained Barber/ Stylist combo, so when you find that, you better not let go. He has trained in London and LA and it shows. His haircuts feel tailored just for you. I left today feeling cute, like Joan Jett mixed with a little Carol Brady.