Michael's is great for all your crafting needs, even the needs you didn't know you had. I always end up with more projects than I ever follow through on. Generally, I find this location to be well stocked and organized. I've found that I can usually find everything I need, but sometimes prices are higher than at other places. The convenience of getting everything I need in one place rather than go to three different stores, sometimes outweighs this dilemma. However, in order to get what I need and leave without extra potential projects I utilize the online order and pick up. This has worked out well for me. I appreciate the self service pick up. Once I figured that out, I was a happy camper. The customer service at this location tends had been better than some of the other locations, in my experience. Happy customer! read more

This Michaels location has a vast selection of products that my usual Michaels store is out of. Customer service is great. Asked a sales woman to help me locate a product which was not on the floor and she promptly went to the back and brought out a box to replenish the stock. They have some great deals here. InReally like this location but I live miles from here read more

Michaels - 60% off Christmas flowers - Arts & Crafts Near Me - San Antonio, Texas

My go to Michaels! I think that this location always has everything super tidy and the staff are wonderful. I always pick their brains for whatever idea/project I'm putting together and they give great ideas. The staff always reminds me of various coupons that I would have forgotten about if they hadn't said something. Also, I've come to this location on Black Friday numerous times and it's always wayyy more organized than others! read more

I. LOVE. MICHAELS. Noah Fence (lol) to Hobby Lobby, but a lot of their stores are hit and miss, both in layout design and stock. All Michaels are consistently clean, easy to navigate, and generally well stocked, and the location at The Rim is no exception. I was able to stock on on the small bottles of acrylic paint--enough to garner a sizable collection to start up some projects, at $0.79-$1.99 a bottle. Not too bad, not too bad! I can also stock up on canvasses here, of ALL sizes! I've purchased some medium sized ones, and two long ones for projects. It's great to just paint my feelings into an abstract piece and then throw it up on your wall. read more

Very disappointed in this location. Very lazy cashiers and not willing to help at all. I was told that a purchase wasn't eligible for a return, I went to another location and they were happy to help me and return my item. I wouldn't suggest to go to this location for a long shopping trip, because if you need any assistance the employees will act as if you just asked them to complete the most difficult task in the world. Best location is off of 281/1604 FYI --they have 5 star employees and a store that's very organized. read more

I went to buy some cake supplies and there was a sign posted for Wilton fondant and "NEW Prices " plus it says you can use with your coupon. They did not honor the pricing on the sign. And were really rude about it. As it is they aren't honoring competitors coupons and hardly have a 40% off. Looks like hobby lobby and Joannes has my business from now on. I spend thousands of dollars a year at Michaels. Not anymore. read more

Michaels - Pricing that was not honored - Arts & Crafts Near Me - San Antonio, Texas

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Ugh this store is in disarray. Boxes everywhere! You can't access the isles you need to go to. They should be in storage and out of site. No available staff to help. I'm just shocked at this store and especially in this location. Just an embarrassment read more

We love our little neighborhood Micheals!!They have everything one desires for a fun day of crafting!!! They have this great printable vinyl for making designs for water bottles, wall art, stickers or anything else you can imagine. They have the neatest line of paint markers, stamps & cool watercolor swirl design books that allows one to have fun & just be creative. Recently we bought their bath bomb kit, which we really enjoyed. We made some fun rose & teddy bear bath fizzies too. I'm looking forward to experimenting with the Porcelain clay & clay to make molds that I purchased on my last trip there. read more

customer service can sometime be a little impersonal. Very clean and has a very well stocked store. Parking is a little cramped as this is a very popular and nice area to shop in San Antonio. read more

Michaels - The rim - Arts & Crafts Near Me - San Antonio, Texas

NOTE: I am only reviewing their framing services, not the general merchandise in the store. Marilyn S., an employee of The Frame Shop at the back of the store, has continued to consistently provide me excellent service. She has been patient, explaining and demonstrating different options, and has also taken time to describe exactly what goes in to framing a piece of art. And, in the process, Marilyn has gone on to inspire me to think about additional, potential framing projects, which I intend to give as gifts. [Quick tip: from time to time, Michaels has a 55% off coupon for framing services in the mail, via email, or on their website. Michaels will automatically honor this discount even if you do not present the physical coupon.] read more

Oh my! Clean and discounts everywhere! Make sure you bring your coupons too! I came in for a little crafty gift and left with so much more. I appreciate the friendliness of the staff. read more

I am very frustrated. I needed to purchase flower for staging. I asked the associate if they honored coupons from Hobby Lobby & she said yes they did. At checkout the manager would not honor the coupon for $10 of $50 purchase from Hobby Lobby website. He said they would not honor it because the items I purchased were on sale. The coupon clearly states it is $10 off $50 INCLUDING regular priced AND sale items. Grrrrr you either honor the coupons or not. I e never had this issue at Hobby Lobby not Joann's. Will be shopping at the other places in the future. read more

I went in the store 30 mins before closing looking for one simple item and I was met with staff members who had attitude and were rude. I asked one woman a question and she didn't even bother to stop and turn toward me while I was talking she just kept walking. Then I asked another person who was at the cashier desk if they had any of my said item and they looked at me and simply said in a rude tone "nope." I was in the store on 10/18/21 @ 8:30. read more

Their bead selection and quality is so good. They have sales frequently, and everyone I spoke to there is really friendly. Hobby lobby is right across the street, but I always think the stuff Michael's carries is better quality. read more

They have the worst return policy. We had a friend purchase an item for us. We decided to return the item for a refund or store credit. They refused either option and said the credit would need to go back to the original credit card. We even had the original receipt. This is such a poor experience. read more

This Michaels is okay, but I think the one at the Quarry is a better stocked store. I often go here when I am at the Rim or LaCantera to buy crafting supplies that I do not need. I find that Michaels has lower prices than JoAnn, so I do frequent Michaels more. I do love the coupons and they help me take home more Martha Stewart stuff to spend time doing crafts rather than work. read more

I will NEVER shop at this Michaels again! RUDE associates a d TERRIBLE customer service! Would not honor their own coupon texted to me at the cash register! More interested in their blank lazy stares than any sort of customer service. Left a basket full of stuff over the principle of horrific customer service! Would pay more at a further location than give them my business. They obviously don't want it. read more

I shopped Michael's for years. I have never seen a poorly trained staff. The Manager on duty was avoiding to come up to talk to me about my concern on returns. Next time I'll go to the Michael's at Northwoods because they have better service and are friendlier. read more

I brought a frame and a very valuable print in to the store at the Rim in San Antonio today about 3:30 for proper framing instead of doing it myself. A very professional young lady with long Auburn hair was super helpful, cheerful, insightful and patient as I chose how to package the print. I'll be back because of that manner and quality of service. I did not catch her name as I was hurrying to get to my next assignment. Great experience here! read more

This is the Michael's that I frequent at least once a month. They tend to have a good selection on most things, and the people working the registers are always super nice and helpful. read more

They offer 10% off to educators. There are so many things to look at and they always have sales. I never go without the coupon from the Sunday's newspaper. I was a bit disappointed today though with the customer service. There were 2 cashiers and about 5 people in each lane with full baskets. It took about 15 minutes to check out. There were 3 other employees in the front as well doing returns. I thought, "any minute there gonna see the long lines and jump on a register," but sadly that wasn't the case. I'm just glad I found what I was looking for and I wasn't in a rush to go home. read more

I find it difficult not to spend my whole paycheck! There's something for every occasion! Remember to bring ur coupons!

Ladies bathroom was disgusting. Sales people were not very helpful. Just not a good shopping experience.

Amazing store at the Rim in San Antonio Tx! for framing you will enjoy the extraordinary skills of Pamela- gorgeous colors for mats and frames - she is hugely talented!!! read more

I just love Michaels and Hobby Lobby equally. I walk in and find decor that I didn't know I needed.

Very disappointed. Could not find what I needed and when I asked for help to find the item, I was told " I don't k ow what that is". How do you NOT know what betting is, especially when you work at a hobby/craft store. Will not be going back there again. Should have just gone to the other hobby/craft store (Hobby Lobby), to begin with. read more

so much to see and you can get in trouble if you try to do all the projects you hope to do.fairly organized for a michaels. no one to help you so you have to find what you are looking for. read more