Customer Service is still great, but is now owned Bed, Bath & Beyond…read more There is more BBB merchandise than Container Store merch with not much of tge CS higher end merch left. They do still have Elfa shelving but its been pushed into a back aisles of this store.

I ordered shelves and brackets from the store. They sent my order partially and said remaining…read moreitems will arrive. I called after 10 days to find out they lost my remaining order but never tracked or told me. They said they will replace but they cannot expedite my delivery even though they had delayed my project. Poor customer service.

I am not sure why this store has such poor ratings. I have been here more times than I can count; I…read moreprobably go here once every other week. I've put in online orders to pick up here, I've returned items, and purchased many products from this location. Never once have I had an issue. In fact, I bought some furniture last night from this location, and the two ladies working at the store stayed late to help me order some extra pieces online and check me out in the store for what they had available onsite. They were very patient and kind. I have not had a bad experience at this location, and in fact, they have some great sale items to choose from and the store is always well-organized and clean. I highly recommend this location!

I was greeted and followed up with throughout my time in the store. Sales clerk went above and…read morebeyond to check back stock and made sure I got all coupons at check out! Great shopping experience.

As soon as I stepped inside, I was greeted with a smile and a friendly hero by Alec (I believe that…read morewas his name). He had such a warm and welcoming personality. He asked me if I needed help to find anything and I asked if they had yoga mats. Alec was able to direct them as to where they were. I also browsed around, and they have so many cute house decorations and just a lot of things we can all use. They also have back-to-school supplies, games, workout items, chips, snacks, and all sorts of stuff. Things are mainly pretty affordable with some exceptions for things that are more than $5 - $10. The interior was organized and clean. If you have yet to check this place out, specifically in this location, since I've seen so many negative reviews from other 5 Below spots in surrounding areas. Thank you so much for your help, Alec. I truly appreciate you and your amazing customer service.

Update on the store. Went in today and the store was organized and clean. They had multiple workers…read moreon the floor restocking and helping customers. The store had a better vibe, music playing and just a fresh atmosphere. They had much more in stock and the selection was endless. I purchased six items and the value was good for both price and product.

Excellent, well designed jewelry for the whole family. My wife purchased my wedding band here and…read moretoday we purchase a medical ID chain that I need in life. The reason for the chain may be somewhat less than perfect - but the love of the one who bought it for me and the craftsmanship of the jeweler make it such that it will always be great to wear and helpful should a medical professional ever need the information engraved on the medallion. The price was fair for the quality and we are grateful to have a good jeweler we trust to provide product for us.

I cannot get over the outrageous price increases. The prices were reasonable! Now they are gouging…read morefolks! Instead of making customers happy, you've disappointed everyone.

Been here 4-5 times & great experience every time. Always able to find the perfect card…read more Their jewelry collection is also very attractive & affordable.

I have shopped several times and the owner is very friendly and helpful. Some employees are as well…read morebut that can be hit or miss. The shop is beautifully decorated and such a joy to browse. I always come home with a wonderful gift or treasure. The selection is amazing. There are a lot of sales and items that are priced fairly. I hope they stay open because so many gift shops have closed.

Large antique mall with lots of things to look at, can be a bit crowded in some sets but I am not…read moresure how involved they are in displays. Floor staff is quick to assist with items we needed in the glass cases. Cashiers & line went fast. Tea room was cute with a live piano player. Food was good, fresh fruit, & many options so there is something for everyone. Waitress was nice... very friendly, but kinda messed up some orders but was overly worried sometimes... as in why did someone not finish their food or want dessert, like something was wrong. Maybe she was new & just wanted to do a good job, we still appreciated her.

I really enjoyed the tea shop, it would have been nice if they offered afternoon tea service. The…read moreTuna Salad was actually exceedingly tasty and I loved it. The Peach tea was quite refreshing. The live was not long and they were very friendly at the check out process. The antique shop itself is phenomenal and if you don't find something to buy I would be surprised. The treasures here are limitless. The history here I think every family should go here and point out history to children.

HomeGoods offer overstock items at a discounted price. They are essentially the home version of TJ…read moreMaxx and Marshall's, their sister companies. Shipments are received weekly so you'll always find new items. They're always pushing inventory onto the floor so nothing is stocked in the back. If you see something you like, you better grab it because chances are it won't be there the next time nor will it be restocked! This store is a combo store so they are connected to TJ Maxx. Purchases for both stores can be rung up together. For bigger items such as furniture, rugs, and paintings, these items can be held at the front while you continue to shop. Just ask an associate for assistance. They have a cool help button in that section now so you don't have to flag someone down. Again, snag these up items when you see them, because they could be gone by the time you come back after browsing. You can find items for every room in your home, from living room furniture to bedding and bath and all the kitchen things! I love to cook so that's my favorite section. They even have little sections for pets, kids, storage, office accessories, and gourmet foods as well. It's pretty neat finding unique items for the home under one roof. I've spotted brand names like Mikasa, T-Fal, and even All-Clad in the kitchen section. Ralph Lauren, Nautica, and Eddie Bauer in the bedding section. Ghiradelli chocolates and specialty treats. Kate Spade picture frames and Rae Dunn everywhere! I'm a new fan of this brand! They have everything from kitchenware, to pet dishes, to Christmas ornaments. Speaking of Christmas, they have everything! Wreaths, figurines, trees, stockings, candles, throws, cards, gift boxes, pillows, and anything else you may need! It is so hard not breaking my bank account every time I walk in. There is always something new to oooh and ahhh about. I could spend hours in here. Parking can be challenging on the weekends as it is located in the busy Presidio Town Crossing shopping center. There are some parking on the side between HomeGoods and Old Navy but even that is limited. The checkout line can also be long on the weekends, but I understand some purchases require a little extra care...ie wrapping fragile ceramics. Be patient people! So many gripes and eyes rolling from fellow customers. Customer service is great. There are always associates walking around. The store is generally neat and organized. It's not easy keeping it in tip top shape with so many customers coming in and out. I've been coming here almost weekly and even though I love it, I may need an intervention soon :)

When you cannot take the time to at least acknowledge the customer myself who was walking behind…read moreyou. I know you heard me. The reason I know you heard me is because when we came across another employee you rolled your eyes and kept walk away amazes me. That you are in the customer service industry . This is not a single event. This is always occurring event at the store. The stores,in disarray , the employees are rude!

I had some patterns on ravelry saved just begging to be knit. However when I saw some absolutely…read morebeautiful buttons, I had to make a cardigan and what do you know they had the perfect yarn to go with the buttons. They didn't have the quantity I needed but they were so sweet and told me what website to get it from. (It was Cascade yarn which is easy to find online thankfully.) They had everything a knitter could need; little notions, needles, project bags, stickers, books, buttons, and of course tons of yarn in all colors and types of fiber. Not to mention a sweet staff. When I walked in the door, I was met with what seemed to be a tight knit community (pun intended) of people chatting and visiting. Juju Knits gets 5 stars from me!

Adorable and quaint yarn shop in Ft. Worth, TX. Store manager Lynette is a gem - knowledgeable,…read morehelpful, friendly, insightful. A great variety of yarn and tools, as well as plenty of beautifully knitted and crocheted samples to give you ideas of what you can make with the yarns they sell. My group of friends and I really enjoyed spending time here during the 2023 North Texas Yarn Crawl and definitely recommend this pretty shop to anyone looking for yarn, tools, accessories and a quaint place to sit and knit or crochet with your friends.