Drove half hour to visit this needlepoint shop only to walk in and not even be greeted with a…read more"hello". Two employees, one busy, one not. Their selection is strong, but customer service weak. I will not be back. My wife was in the store by herself between 12:30-1:30. Customer who came in after her, told the sales people that my wife was there first, and they should help my wife before herself.

Lovely, spacious, welcoming. How I wish they were closer!…read more It's about 40 miles from home but worth the trip. Plenty of free parking and some good lunch spots nearby. I'm on my second or third visit after rediscovering needlepoint, and I get happier and happier. Friendly staff and customers, a place to stitch and share, great space, great lighting, great selection. Be sure to check out the vintage tape edging machine.

Outstanding service ! This is where I learn to love knitting. Even today, I love knitting the items…read moreI learned to knit in 2010. This bless is a blessing.

I am new to the area. I walked into this lovely store. I was so excited! There were two women who…read moreworked there. They were beyond rude. I asked questions about the yarn. There answers were short. No other customers were in the store! I bought $200 worth of yarn. When I went up to the counter with my purchases, one of them started to be nice. Two other customers cane into the store while I was shopping. These women were very friendly to them. I've been knitting for sixty years. I used to manage fabric stores. I know what good customer service is. I will never walk into that store again.

The name says Yarn & Tea and that's what they do. If you're in the market for either, Betsy's is…read morewhere to go. I was in the area looking for a tea shop and so happy I found Betsy's. The tea selection is broad and buying loose tea in bulk (you can choose however many ounces you want) let me get a bunch of varieties to take home at a reasonable price. The gentleman working there was enjoyable to chat with as he was finding and letting me smell some different teas. Will certainly stop back when I'm in the area again.

The inventory here was AMAZING! Add to that a very kind and knowledgeable staff and you bey we will…read morebe back!

First time coming here me and my wife recently came here to look at yarn products for a few sewing…read moreprojects we had at home. It's great to see that this place has classes here and has built a great community of sellers as a way to disconnect yourself from the stress around the world. The staff here was friendly and I enjoyed a little Artisan Market full of knitted Goods featured here as well. Prices here are a little high but I love what the store offers and the story it tells. Overall, I found it as a great knitting store and a great part of the community.

I love this place. Everyone is so kind and helpful. I have received amazing help with projects as a…read morenew knitter and can't get enough of the thoughtfully curated collections and tools. The classes are great too!

I've taken a couple of classes here, some before the pandemic and one since (as well as a class at…read moreher Berwyn location as the day worked better). When I had trouble figuring out her website, the owner worked with me, and when I took a class wanting to do something very specific (make a traditional wired-brim hat that duplicated the look of one from a film), she helped me with that too even though it was slightly different from what the class was about (making an artistic felt hat). This is the only place in the suburbs that I know of which does any kind of millinery classes (felt hats from wool roving), and I'm grateful it's available. The owner's primary focus is the fabric arts (felting; weaving; dyeing) but also offer some bead and jewelry classes; the class I just took was a jewelry-making class in silver, copper, brass and even bronze taught by another artist. We all walked out with a generous handful of pieces we'd made and it was a lot of fun. I feel lucky to have access to such a variety of classes without having to drive in to Chicago, and the Berwyn studio is also fairly convenient. You might be taking a class all by yourself or with some other people; she has huge quantities of supplies, is patient guiding students, and you'll leave with something cool you made yourself. (She also sells tools and some of her / others' art. Some open studio available.) Limited parking in the back; some street parking. Studio might be a bit cold in the winter; consider a sweater or hoodie.

I had the MOST horrible phone experience with this place. Unfortunately, I called the get…read moreinformation on the jewelry classes and received unacceptable phone etiquette from Tammy ( one of the instructors ). I was hoping to find a reasonable adult on the other end and instead I spoke with a child. The price for a private class was double the amount ( 2 people ) plus materials for certain classes. This being "ok" because there may not be at least 2 people signing up for the same class. While having a 30 minute conversation after being interrupted numerous of times when I'm trying to get information. I was finally told that I wouldn't be a good fit for her and that we shouldn't work together LOL. I was shocked and amazed at the level of disrespect and combative behavior I received speaking with this lady on the phone. Don't waste your time or money dealing with this kind of attitude and low level customer service. If you're looking to take a jewelry making classes for a reasonable price without the attitude, try Circle of Stones in LaGrange. They offer private one on one classes and all are classes are $35 for an hour and a half. Not $76 the price for 2 people at TLD for a private class. Circle of Stones also provide custom classes for the same price!! Perfect for me!! I'm looking forward to my first class next month!! Oh please, there was no miscommunication at all. This was definitely bigger than $3 and 3 hours oppose to 1.5 hours lol that's hilarious! Your attempt to save face is so horrible.

Nice store. Lots of great decor and easy to find merchandise. Always very well stocked and clean…read more At Christmas time I am literally in here everyday to grab another component for my Christmas decor. I wish they would get into this century with their registers with scanners etc it'd make things go a lot, lot faster.

Had a very "finicky" jersey to have framed... when I was not satisfied with the first outcome,…read moreKevin & Emily were very helpful and corrected the problem without any issue. Great customer service and the store is very organized!

A business's real-world behavior tells you everything you need to know about how they operate. If…read moreTuft A Rug treats their actual customers with the same total lack of respect they show to the local community's personal property, save your money and look elsewhere. While I was having lunch nearby at Lazy Dog with my family, a representative from this shop decided to use the entire parking lot as their personal dumping ground, going row by row shoving unsolicited advertising flyers under the windshield wipers of every single vehicle including mine. Let's be entirely clear: nobody wants your marketing garbage forced onto their car. It is incredibly invasive and disrespectful to touch someone else's vehicle without permission. Beyond that, it creates an immediate, ugly litter problem for the neighborhood when these papers inevitably blow away or get tossed onto the pavement by annoyed drivers. If a company has to resort to desperate, intrusive, guerrilla-style littering tactics just to get eyeballs on their brand, it speaks volumes about the sub-par quality of their operation. I will absolutely never support Tuft A Rug, and I strongly urge everyone else to take their business to other local shops that actually respect private property and the community.

Tuft A Rug is one of the coolest and most creative thing to do- ever! I've been an artsy gal my…read morewhole life and have done all the artsy activities that you can do with your friends but rug tufting definitely takes the cake. Tuft-A-Rug is located in Fox Valley Mall, which is perfect as most other rug making locations are in the city. Walking by, you can immediately see people already at work (a genius way to grab people's attention!). You start by choosing what size rug you would like to make, as price and time requirements differ with both. I recommend booking in advance. If you come as a group, the fee also becomes discounted. I chose the 21x18 size and went with a friend which came to about $60 per person. It starts out with a demonstration so you get to practice a bit! I was super nervous but once you get the hang of it, it's so much fun. You can make any design you want. You'll trace out the image by either free handing it, or you can use your phone to project a picture and trace it that way. A tip is that if you know what you want to do and have an image, you can actually email it to them and they can trace it ahead of time so it's ready- which is super convenient. There's a plethora of color yarn you can choose from. I know I keep saying it, but seriously, this activity was so much fun. Once it comes together it really gives you so much satisfaction. It did take quite a bit of time, and the bigger and more complex your design, the longer it will take. I, of course, like to make my life complicated for some reason so it took a bit of time, maybe about 3 hours. But it came out SO cute! I made a hedgehog laying in a bed of daisies!! Please do note, that you will not go home with your rug the day of. They do have to finish it which may take about a month (it can be shipped if need be). There are some options of finishing touches that you can select. And if you do have some small patchiness that might need a touch up, they're happy to help! Service was awesome, the owner Keaton was the bomb. So patient, funny, and super helpful! Even with a bigger group he managed to help everyone when they needed it. The location is ideal, there's definitely enough space and seating, cool walls to take photos with your rugs. The playlist was bomb. The price is completely fair and actually very affordable for the service, time, and product. I really have nothing but more raving to do about this place and wish it all the best. I've already recruited a friend group to come back and do it with me! Keaton is passionate about his work and it is very clear in the way it is set up! So as always, please support local businesses and especially this one which is unique and so much fun! You won't regret it!