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    Michaels-Arts & Crafts

    1.0 (1 review)

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    13 years ago

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    Safe Harbor's ReSource Warehouse - Table we purchased and then sold to another person after our purchase was made. Please read my review for explanation.

    Safe Harbor's ReSource Warehouse

    3.6(13 reviews)
    3.0 mi
    $

    Warning We purchased a table from this thrift store about a month ago, with delivery to be arranged…read morelater. Over that month, we called multiple times trying to schedule it, but no one would help or check on the order. We had always made a point to support this store--even going out of our way to bring our donations there--because we believed in supporting a local cause. Delivery was finally set up on April 16th by the delivery person. However, when the delivery was supposed to take place, we received a call saying the table was no longer available--they had put it back out on the floor and sold it again after already scheduling delivery. That makes absolutely no sense. Also, when going to collect a refund-that table was on the floor-they could have made this right, but chose not.to... Adding to the frustration, when we called today for answers, Brianna was extremely rude and hung up on me while I was trying to get information. I called back and spoke with Taylor, who was more understanding, but still did not take steps to make the situation right. From a customer standpoint, this did not feel like an ethical or fair way to handle a paid purchase that had already been committed to a buyer. We understand mistakes happen, but the lack of accountability, organization, and follow-through made this situation much worse. After this experience, we will not be shopping here again.

    Been shopping here weekly since they were at the formal building always gotten some nice items…read more Now the nicer items are in cabinets with signs to go on line to bid only for them. I will not go on line to bid on an item.

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    Safe Harbor's ReSource Warehouse
    Safe Harbor's ReSource Warehouse

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    Michaels-Arts & Crafts - artsupplies - Updated May 2026

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