Is Acworth Dental's Daniel Lee selling Crowns?? If you would not go back, how could you recommend…read moreor give a higher rating than one star. After reading Acworth Dental's lowest google review from 4 years ago by Caitlin Conn, it was like Deja vu. My wife and I moved to the Governors Towne Club in Feb 2023 and after settling into the community we eventually began to select businesses and various medical and dental practices to serve our family needs. We landed on Acworth Dental and Dr. Daniel Lee for routine cleanings. My wife is fortunate enough to have little or no issues with her teeth. On the other hand, I have had a few fillings, a root canal and a few crowns along the way. I have been lucky enough to have had excellent dentists who have provided what I have considered only necessary and quality dental work. After reading the biology professor's, review of Acworth Dental I felt a very uncomfortable feeling come over me. I had the same experience of Dr. Lee putting a "watch" on a tooth. The next thing I know he recommends drilling out an old filling and crowning the tooth. The drilling went on for hours. And I left with a temporary that lasted for a day. I returned and they reinstalled the temporary. If I had researched Dr. Lee's reviews (Caitlin Conn's) I would have gotten a second opinion prior to allowing Dr Lee to crown my tooth. Dr. Lee took x-rays and pictures of my tooth to give me confidence that the crown was necessary. I am the type of person who confides in a healthcare provider until I feel I have a reason not to. Dr. Lee stated prior to starting the procedure that I had a "Hairline crack" in the identified tooth he had been "watching". He never mentioned or recommended having a 3-D CT Scan of the tooth to confirm the severity of the crack in my tooth. Since I obviously have no dental training, I had no idea that there was another type of X-ray available that Dr Lee had not and could not provide because he did not possess the proper equipment until after the procedure of drilling out my tooth and installing a ~$1,500.00 crown. After returning home from Acworth Dental and the numbing wearing off, I immediately felt sensitivity to cold water. Hoping it would eventually improve, I waited a couple of days before calling back for advice. Dr. Lee had his assistant recommend I go to an Endodontist outside of his practice for. 3-D Scan to determine if the tooth was cracked all the way through. I was horrified to say the least to find that he had drilled away a significant part of a tooth as well as left a sharp edge on an adjacent tooth with a gold crown without first confirming the full condition of the tooth. I was also told that the 3-D scan would reveal to the Endodontist whether or not the tooth was cracked beyond repair and identify if it would require a Root Canal or Extraction. I called the Endodontist to inquire about the cost and to make an appointment. They quoted over $300.00. I decided that before spending an additional $300+ on my newly crowned tooth, that I would speak with Dr. Lee at Acworth Dental to confirm that he would refund or apply the $1,500.00 I had just spent with him a week or two before, to the remedy cost of a Root Canal or Extraction and Implant if was so deemed necessary by the Endodontist. Each remedy procedure would be in great excess of the $1,500.00 I had already spent. When I sat down with Dr.Lee yesterday to discuss his decision not to conduct a 3-D Scan of my cracked tooth prior to the Crowning procedure he said he didn't normally do that. "Not the right answer" by my standards. I asked why he recommended it after the fact, and then he reversed his recommendation and stated he didn't think it was necessary and I would be wasting $300.00. I asked him if I had the 3-D CT Scan, and it was determined that the tooth required one of the aforementioned procedures to remedy the situation, would he refund or apply the $1,500 already paid. I believe he gambled with my tooth and pocket book to ensure I bought a crown. He stated he would NOT refund and he had to pay "his girls", lab, supplies etc. the most he would agree to do wold be a $300 Extraction if necessary in less than one year. That's only 20% of what I have already spent. It is my understanding that this practice does crowns "all day long every day"!

Dr. Daniel Lee and his staff is truly a blessing! They have worked with me the past years and I…read morealways feel like family! Taking care of my teeth, I trust fully with this dentist! There are no words to really fully express my appreciation for their patience with me, any fears that I had for a dentist are totally gone! Thank you Dr. Lee, and staff for my new journey of having teeth! I am so glad you guys are part of my family! Love you guys! Kathy

My first time. Thank God for a real dental practice. Lovely new clean professional office. Nice…read morefront desk gal. My appt was at 2:00p. Hygienists took me at 2:05p. Amy was pleasant, thorough and informative with suggestions and options for future treatments. I met with Dr. Miller who gave me a complete checkup and suggestions. Very pleasant. I know I can trust him. My insurance covered my cleaning 100%. By the time I was leaving The insurance gal had already researched my plan and any cost to me for what I needed done. I was covered 100%. They didn't try to rip me off. She was extremely knowledgeable. What a relief to have found an honest professional dental practice. I immediately called my girlfriend and told her this is where you want to make an appointment. I'm so happy the journey to find a reputable dentist is over. Thank you!

Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.

I highly recommend Gilreath Family Dentistry for a full variety of dental and orthodontic needs. My…read morefamily has been with this practice for so long now they are family to us. Entire staff is the epitome of excellence. They are caring, highly skilled, and client centric, always anticipating your needs, careful to ensure your unique needs are met. Dr. Paul is simply wonderful. I am very dental phobic, yet, I trust him implicitly. He is as gentle as one can be and has never, ever, caused me pain. Keenly skilled, he has the patience of Job, and is truly gifted in his engagement with his clients-he takes the time to know you, to know your family, your general health and well-being. This is a provider who genuinely cares, and it is felt in all your interactions with him. Dr. Paul became my dentist many years back after I experienced a very unfortunate complication from a previous problem and providers. He is the only one who could handle my case. I now travel from out of town to this practice as he is the only one I trust to attend to my needs. Dr. Paul does it all; he has built a practice that covers a wide variety of needs-dental, ortho, endo, cosmetic, etc. You just absolutely can't go wrong in choosing Gilreath Family Dentistry-delivering their legacy of excellence, every single day.

Had a clean and X-rays on time office is nice good atmosphere good people. Care and o so was on…read morepoint.

Excellent staff - friendly, knowledgeable and caring. Dr Swiger is the best dentist I've ever…read moreworked with

Every day, I look in the mirror and am thankful for Dr Swiger and staff for the great job you did…read moreon my teeth! Youre the best. John Fanning

Dr. Smith was super nice and very knowledgeable about any questions I had regarding my teeth/gums!…read moreThe front office staff/assistants were very hospitable as well! Highly recommend! Will definitely be returning regularly! P.S. their flower bed at the entrance is off the chain!

Dr. Smith and his staff were stellar. Personable, friendly, and really seemed to know above and…read morebeyond what was going on with my daughter's teeth. He took extra care of the details and making sure he was thorough in his care. We will definitely be back and I will recommend him to all our family and friends.

I went to get a second opinion, and a Full oral exam. Dr. Yen Tran, and staff are very passionate…read moreabout helping patients. They made me feel comfortable, and calm. They gave me good treatment, and Dr. Yen Tran worked with me to make my extractions affordable. My healing went great. I will continue going to them for future dental care. Thank you, Everyone at Acworth Premier Dental Care.

I have worked with Dr Tran as a professional and a colleague for many years. I can attest to the…read morehigh quality and care that Dr Tran provides for her everyone not limiting to patients and staff. She truly cares for the well being of her patients and is highly respected among her peers for her professionalism and ethics. Thank you Dr Tran for setting the standard in dentistry.

I went to see Dr. Mazzuchelli and he told me that he is an in network dentist on my PPO plan and my…read morecleaning and exam would be covered 100% He took periapical x rays of each individual tooth for what seemed like to get more money for my visit. My teeth are in perfect health so this did not seem necessary. He also told me I had 9 cavities. A couple months later I went to another dentist and he said I had no cavities and I didn't need all those unnecessary x rays. I also received a bill in the mail from Dr. Mazzuchelli stating that I owe $100 since he is not an in network dentist on my insurance. I would not recommend this establishment or dentist.

I am a long time customer. Recently, I broke a tooth over a weekend. Went by there Monday morning…read moreand they were able to fit me in that morning. Everyone is friendly and caring and willing to take time to answer any questions about one's treatment.

I came to this office for a second opinion, but have been thoroughly impressed and may well switch…read moreto this gentlemen. The office is easy to get to (next to an Ingles). It's clean and well-kept. The waiting room has water bottles; the reception staff are very kind; there's even guest Wifi available. The facilities has several examination "rooms"; I only say rooms in quotes because the "rooms" are more partitions; there's not a true wall between them, but it's not an issue. Dr. Terracina and his staff were very impressive. Dr. Terracina is very personable and very knowledgeable. I heard his interaction with other patients, and he was very kind and educational, and he was the same with me. He took his time with me, explained everything that was going on, educated me on multiple options. He was both very straightforward but also very compassionate. I felt valued, educated, and enabled to make the best decision moving forward. Really impressed with this guy. He was very straightforward about what he could do in his office, and he had lots of contacts for specialists and gave me a referral to one for procedures he felt someone else would do better. Very impressed. Very recommended.

My family has gone to Dr. Terracina for well over 15 years. His entire staff is kind and caring…read more The best dentist around. I highly recommend him!