The staff here is amazing all very personable and helpful. They have some complimentary spa like…read morecomfort treatments you can opt to do which include neck and hand massages and a warm neck pillow. These options really help to reduce any anxiety and help to have a relaxing appointment.

Amazing staff very prompt on service. Had full dental implants done and they make it as pleasant as…read morepossible

I had an appointment for 12:30, they called and asked me to come in for 11:30 appt. I show up 15…read moreminutes early like asked. I am here at 11:15. I don't get called back till after 12. I have now waisted my lunch hour. They have called in several people while I sit here who walked in after me. Not a good impression. I ask about how much longer and they are finishing a client. Then why have others gone back and why move up my appointment. The staff is nice but they need to get scheduling better.

Rating: minus zero. My spouse had a severe toothache with a swollen jaw. There was only a…read morefraction of a tooth left so we knew it had to be pulled. We called Aspen and they gave us an appointment three days out and left him in horrible pain. The appointment date finally arrived. We went to Aspen to have the tooth pulled and there was no one there except for a technician who told us that all the dentists had gone home which meant we had to get another dentist. Luckily, Empire helped and extracted the tooth. Empire is great! If they had my insurance coverage ,I would certainly use them for all dentistry. Aspen called us about a week after appointment date wanting to service us. Maybe one day they will suffer with a toothache as my spouse did. I will NEVER, NEVER do (or try to do) business with Aspen again. They are horrible and the appearance of their location was filthy. I feel that this incident was meant to be as I've heard many bad things about their service.

Elite Dental Care of Jackson, Tn. is only interested in taking your insurance and money. The…read morequality of care is awful! I went to get my back tooth extracted (#30) was given pain medication with nothing for infection. After the extraction, the place where my tooth was extracted pained me terribly. Called twice that week was told they'll reach out to the doctor to see if I should come in or be prescribe infection medication. Here it is almost 2 weeks later and no one has reached out to me with a solution. This is the worst dentist office I have ever experience in my whole entire life, so save your money and go somewhere else where you are valued and cared for.

This place is a rip off. Their customer service is absolute trash. We paid for our services in…read moreadvance, in full. They decided, without consent to fill a few extra teeth that weren't even scheduled and charged us $500 for it. When confronted, they swear they had the consent to do so. Unprofessional, and had the audacity to tell me that our insurance hadn't paid yet, so we still owe them an extra $100. I wish I could give them no stars.

The staff was very nice, i think the person i spoke to over the phone was Janet. She took the time…read moreto answer all of my questions and help me with all of my concerns. They are very patient and take the time to explain everything to you and make sure you fully understand. Thanks for all the help!

I went the Helping Hands of West Tennessee to have 1 filling, 2 extractions and a partial made in…read morelate April. My total cost was suppose to be $745.00. I paid for all of my dental work up front at this time. On my first visit I waited 3 hours and by 500 pm they took me back. The dentist did not come back to my cubicle. I went to the front desk and there sat the dentist so after some heated words I made another appointment to have my 1st extraction done. On my 2nd visit, it took 1.5 hours to extract my tooth. My post-op instructions said to go back 7-10 days to have the sutures removed. I made an appointment 9 days out to have this done. On the day before, I received a call from them saying that their policy had changed and I would have to pay an additional $25.00 as a post-op fee to have my sutures removed. This fee was not on my original care plan cost and was a new policy. I told them I would not pay the additional fee because it was not on my initial care plan AND it was an after the fact new policy. They canceled my appointment. They said they would give me a refund after several call between myself and the co-founder, Sabrina Blue. but that I was being discharged as a patient. That was in May. I went back to my old dentist the next day and there were no sutures in my socket. The sutures were dissolvable. I put in a consumer complaint with the Attorney General of Tennessee in late June about them not refunding my fees AND them charging an additional $25.00 as a post-op fee to all these poor people to remove something that has dissolved. Finally, I received my refund almost 2.5 months after I was told I would receive it but the issue about them charging for removal of "dissolvable " sutures was NOT satisfactorily addressed The fact that they are charging for work to remove something that does not exist is an abominable thing to be doing to poor people who do not have much money. Tomorrow I go back to my original dentist to have my other tooth extraction and it is going to cost me more than 3 times more to have it done. This is not a professional place to go to for dental work, it's economical(cheap) but you get what you pay for. Be weary of this place.

Great place, friendly staff! Sabrina is amazingread more

This clinic does not offer emergency services! The website says it does, but it doesn't. It will…read moretake two weeks before I can be seen.

I had the Worst experience of my life At Dove Dentistry in jackson, Tn . incomplete process, didnt…read morehave adequate or proper material for the procedure. The screws in my mouth were constantly coming out to the point Dr.Douglas needed someone else to help her. So much time on my mouth left me stressed, depressed, had anxiety attacks and was dealt VERY un/ professional by Dr. Douglass. Rude, sarcastic, little to no compassion of the pain and struggle I dealt with in the office.I would like to give HER a negative point 0 star, if it was possible. i Wished I never sat in that chair! Had multiple infections because of the incomplete treatment plan being discontinued!. I was refused to finish what was started In mouth. A dog was treated better then I was . Treat people right, goes a long way. I left messages numerous times for corporate to call, and still no response. Different media outlets has has already been contacted because I refuse to be railroaded!! She does not represent Dr. Wright at all.