This office saved our vacation!! My son forgot his contacts AND his glasses and needed to drive…read moreback to his job in Quincy. The lovely ladies were able to provide him with a sample pair of contacts and saline and a case. Thank you very much for your kindness!

Visiting the Cape for a week in August as I do every summer I had the unfortunate experience with…read moremy rimless eyeglasses - one of the lenses fell out because the thin plastic wire broke that holds in the lens. That was Sunday evening. I looked up optometrist on line and Dr. Neill Cowles practise came up. I called and left a message at 8 am Monday. I was really in need of a fast repair. At 9 am I was called back by Joanne and asked if 10 am was convenient to come to the office in Chatham. I said yes and showed up before 10 am. I met Joanne and I was told to take a seat. A few minutes later Dr. Cowles saw me in the waiting room. He took the glasses and came back in 10 minutes. The glasses were repaired. Saved the week! He handed them to me to say here they are. Have a good day. I thanked him and went to see Joanne to settle. Reintroducing myself again I learned there was no charge. I asked why and Joanne simply said no charge, have a nice day. 5 stars for service! Thank you.

My doctor retired. I was told that they would make an appointment with a new doctor, they never did…read moreafter a year and now an appointment is four months out. This happened to someone else I know. Sad after 20 years of appointments. I guess nothing lasts forever. I will be finding someone new even if I have to wait six months. They do not deserve 1*

My appointment on June 10th, 2025 did not go as smoothly as usual as far as the scheduled time…read moresituation.I arrived a few minutes early for my 10:15 A. M. appointment. At 11:15, when I had not been called in for a technician, I became concerned and went to the front desk to notify them that I had no communication regarding my appointment. A very kind and concerned OCB employee followed me to question a technician who had not received any information about my appointment and it was surmised that there had been a glitch in the system. I was told I could wait longer or reschedule, but a very sympathetic technician intervened and agreed to prepare me for my exam. Tayla Gimblett went out of her way and added to her already busy schedule to accommodate me. Tayla was professional and kind and she should be commended. My sincere thanks and appreciation go out to her!

I had an excellent visit, yesterday, at Waterbury & Olson Optometry as a first-time/new patient --…read morealbeit [embarrassingly] spacey on my end. Holly, at the front desk, was super friendly and helpful. She did a great job of making me feel comfortable and welcome -- explaining everything as we went. Dr. Waterbury was also very kind, knowledgeable, and funny. I've had glasses since I was in kindergarten...and am 30 now (so you can imagine the amount of doctors I've visited). Dr. Waterbury is the most thorough (and youngest, ha!) eye doctor I've been to -- he gave his professional opinions and had legitimate reasons backing them up...all the while cracking jokes in between. And hey look, Doc! Now you can say you're the #1 Yelp-rated Optometry Practice in Falmouth! FREE advertising! ;)

Did an eye exam the optometrist she was very good and the optician was great! glasses were right…read moreon! And my vision clear now!

I had a great first class experience at Mashpee Vision Care. Dr. d'Hedouville is thorough,…read moreprovides personal attention and isn't rushed. and has the ability to explain medical concepts in layman's terms. The technology she employs is state-of-the-art. Her staff is friendly and efficient.

Dr. Shea saved the day for me 3 days before my wedding. I don't live on the island and walked in…read morewith an allergic reaction and he was more than willing to help me. He and the front desk staff were so nice. I highly recommend them!

Terrible service!!! No respect for your time!!!…read more I had an appointment on 9/2/21. The scheduled ( key word) was for 11:00 A.M. I got there at 10:45 checked in. At 11:30, 45 mins waiting I went up to the desk and asked about how long will the exam take. I was told an hour. I said ok, when will the doctor be seeing me I have been waiting 45 mins. She said oh he won't be seeing you for another 90 mins because he's running late.... So basically I had an 11:00 A.M. appointment... I thought that's what appointments were for not a 1:00 pm a 11:00 A.M.!! I don't think they had one thought, or respect for my time at all. I had to get to work and couldn't stay. So I will not give these people my business!!

Although the office staff at S. Yarmouth are pleasant, it is almost futile to try making phone…read morecalls to the office with on-hold wait times up to 30 minutes and I often end up hanging up before that. It got worse with the merger. Even with a solid appointment, wait times at the office are also very long. The last time I was there for an appointment my wait was over an hour. I am changing to another optical services office.

Contacts had been delayed and they were able to hook me up with samples to last until they got…read moredelivered. Both the staff and optometrist were respectful and kind

Came in from out of town and ran out of contact lenses. Bayview Optometric was able to help out…read moresame day. Good people all around.