I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as a good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike read more

Michael Pigott Agency - Email proof for when he calls me a liar. - Auto Insurance Near Me - Bensalem, Pennsylvania

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance needs. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances. read more

The folks at the Pigott Agency are true professionals. I've never had a bad experience and continue to send my clients over to them when they need new homeowners or auto insurance. read more

I work with a lot of subcontractors. I ALWAYS send them to Michael Pigott Agency. They always get them the policies they need to work for us. They are super responsive in getting me the information I need to keep these guys working. Great bunch of people! read more

This place is fantastic. Warren is a huge help and he tries to save you the most amount of money with the best coverage. He saved us roughly $400 a year by switching from State Farm with much better coverage. Their customer service is some of the best out there. It's great to support a small business. Solid 5 stars. read more

They lowered my monthly auto insurance by over $100/mo and are regularly reevaluating my plan to make sure I'm getting the best rates. Love Mike and Andrea! read more

Go elsewhere. Waited 5 weeks for a review that never came. Now I have 9 days to get competitive quotes. would have preferred them to say not interested up front. PS: this was for both auto & homeowners - no claims??? read more