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    Michael L Cusack, MD

    1.5 (6 reviews)
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    5 years ago

    Very arrogant and unprofessional. The women who work in his office are very rude also. Stay away from this place go use someone else!

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    10 years ago

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    9 years ago

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    12 years ago

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    Alaska Dermatology Laser & Skin Cancer Center

    Alaska Dermatology Laser & Skin Cancer Center

    1.8(9 reviews)
    0.0 mi

    Excellent service! They know what they're doing here & the staff made me feel very comfortable at…read moremy first appointment. I will be returning in a couple of months for a follow up!

    This was the WORST office visit I have ever had. I don't even want to rate 1 star. First and…read moreforemost starting with the unprofessional staff from talking to them over the phone to being there in person but I still gave them a chance ( I should have known better). I came in 10 min prior to my appointment, I stood at the front desk for a couple minutes without anyone acknowledging me, the front desk girl was on her cell phone and there were a couple ladies in the back just chatting. Finally the girl looks up and notices me and has me fill out paperwork. I was taken back to a room 30 min after my appointment was scheduled, I sat in there for another 10 min until the doctor finally came in. He came into my room without acknowledging me, he didn't introduce himself not even a simple hello. He and the nurse went into a corner and started writing stuff down, he came and glanced at my lashes for a couple seconds ,then he says that he is going to prescribe me cream for my face, he never even looked at my skin which was the main reason I went there for. I had a lot of dry patches on my face that happened out of no where and I wanted to know if it could be just dry skin or possible eczema, he didn't ask me about the products I'm currently using he didn't ask when the dryness occurred basically normal questions a doctor would ask someone. The visit with the doctor lasted a whole 5 min he left the room without saying nice to see you or thanks for coming he just leaves the room. I go to check out and the "prescribed cream" is a white jar that looks like they bought some whole sale lotion and packed it in their own jar with a tacky sticker on it that cost $25.00, cetaphil works way better for half the cost. They wasted my time and money for services I really didn't get. If you want a doctor to actually speak with you about the concerns you have I would not recommend this doctor. I wanted to add one last thing. I did call the office manager the next day to tell her of the bad experience I had because this visit was certainly not worth my $300 +, I spoke with one lady she basically called me a liar, and then a different office manager called me back which I explained again my issues with the visit, then the doctor gets on the phone and has the nerve to argue with me and try and tell me that he did tell me what was going on with the issues I had, he was basically insinuating that I was lying. Never have I dealt with a doctor who is utterly unprofessional and rude. It took me two office workers and and argument with the doctor to basically rectify the situation. I just want to say that I don't mind paying $300 + for a visit if I'm actually getting the care I came for. I work at a hospital and I have never seen a doctor act the way he did absolutely unprofessional.Clearly this doctor is only worried about money and not the patients themselves.

    Anchorage Dermatology & Cosmetics

    Anchorage Dermatology & Cosmetics

    3.0(14 reviews)
    2.6 mi

    Today was my first appointment to get treatment for alopecia areata due to my stress from life…read more From the moment I entered the office, I felt relaxed and confident that I would receive great service, and I did. The front desk was quick and efficient, and they took me to a treatment room soon after. When I met with Dr. Bagayoko, I found her very professional and highly knowledgeable about my condition, and she educated me about alopecia. She truly loves what she does and cares about her patients. I highly recommend this practice!

    Worst experience ever!! Was told that I needed some moles removed. I had to make another…read moreappointment to come back after the initial evaluation. PA Jennings determined that there were 6 spots that should come off, and she would do 3 at a time. Came back, got changed into the gown, and was laying on the table. Jennings comes in and says, "Has anyone discussed the cost with you?" I told her they had not. I had provided my Blue Cross card at the initial visit, so I assumed I would have to pay another co-pay, but was not informed of anything else. So while I'm still in the gown, she sends in some lady that tells me that I will need to pay in full, upfront. The cost for just one mole removal would be $800. I told her that I was not prepared to pay that, so she proceeded to start negotiating what I could pay, TODAY. Mind you, I'm still in the gown. They made me feel so awful that I burst into tears. PA Jennings pretended to care, and I asked why I was upset. I told her that there are multiple spots that need to come off, and I was confused as to why they would not bill my insurance. She said she had nothing to do with that, but it was not about "The money" They finally agreed to let me set up a payment plan, for the mole that she deemed, "Most suspicious" They cancelled my future appointment and told me the best thing was to just keep an eye on the other spots, and see if they change. I will not be coming back to this office EVER!!! They do not care about anything other than your money. Don't go here unless you are prepared to pay for your procedure in full!! Made me feel like an absolute piece of trash!

    Photos
    Anchorage Dermatology & Cosmetics - We are seeing patients in person as well as doing telehealth due to concerns of COVID-19

    We are seeing patients in person as well as doing telehealth due to concerns of COVID-19

    Anchorage Dermatology & Cosmetics - Front desk reception

    Front desk reception

    Anchorage Dermatology & Cosmetics - Courtney Bagayoko is a board-certified medical and cosmetic dermatologist.

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    Courtney Bagayoko is a board-certified medical and cosmetic dermatologist.

    Michael L Cusack, MD - dermatology - Updated October 2026

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