As a guy, I might have a different view of pl;aces like this, but it still seems to be more common sense than anything else. Ok, this is another of these overpriced handbag places like Coach that are becoming more and more of a trend every day. The wife had mentioned this a while back so like any good husband I obliged and found myself at this location right before Christmas. The store itself is nice enough and the girls there are helpful. It's just to me, the selection of styles is very underwhelming for this price range. At quick glance, you would swear you were looking at 3 different version of the same bag multiplied by 100. These bags are as white bread as you can get!!
So after some searching, I select a black bag with silver trim. It has handles and a shoulder strap. Looks like it can go with anything and while it has some design elements to it, it is still underwhelming in my opinion. Fats forward to Christmas, and the bag is given to my wife. I'm waiting for the nod of approval and thankfully I get it. A few minutes of examining the bag and uh oh. Seems that when you put the strap on your shoulder, the handle on the side sticks straight out. Doesn't seem to be much of an issue to me, but I guess if you have to carry the bag every day, I can see it being annoying. The handle should fold down flat against the bag but it doesn't. This is not a defect, bit a design flaw. Something that shouldn't occur on a bag priced at $329 !!
I tell her no problem, we'll take it back and exchange ti for whatever you like. If you don't see anything then we'll get a refund and you can go somewhere else and pick something. WRONG!!!! NO REFUNDS!!!!! Only credit of exchange!! This is where a business loses me. There is no reason in the world to not offer refunds. So if my wife didn't see anything else she liked, I'm stuck with a credit for a store I may never use!! Thankfully, after putting in more time searching than she did looking for a new car, she found a bag. Price point was the same, so I didn't have to worry about having any leftover credit.
I'm not impressed by having MK stamped on anything or any other designer names for that matter. I'm impressed by , style, price and quality. We'll see how long the bag holds up. As for the price and style.....barely passing with a D. So for the many other men that will be stuck buying from this store at some point, remember, NO REFUNDS!! Here is another tip. Sign up for the outlets mailing list. You can get a coupon book for the entire outlet center. There is a 20% off deal in the coupon book for this store. I used it and got the price of the bag down to $269. read more
