Somewhat rude cashier talking around me to another employee and customer while ringing me out…read more Didn't offer a greeting or thanks just abrasive. Prices are insane now as well. 34.99 for a tshirt with 10% off is crazy.

We needed to return my son's winter jacket as the zipper tore out. We are loyal EB customers and…read moreknew this was a fluke and not a typical experience with EB clothing. Even though the coat was purchased a year ago, the store stood behind EB's 100% satisfaction guarantee and found us the same coat in another store which is currently being shipped to our home. No expense to us and no question about making it right. Manager Dawn was *phenomenal* and clearly went above and beyond to help us out and help us get the same coat. Much appreciation to Dawn. One more reason why EB will continue to be one of my favorite stores to shop and purchase.

First time here Labor Day weekend hoping to catch some sales....not much going on. It's annoying to…read morego to an outlet store just to have the same price as the regular store or online. They have the typical outlet stores like Coach, Old Navy, etc. but they do have a Pottery Barn. We walked in, not very busy and literally NOT ONE EMPLOYEE ACKNOWLEDGED US or even said "hi" despite us walking right in front of them. They seemed to have some decent prices, but items I liked were too big to take home on the plane :-) I was surprised they had a Goodwill next door....full of really cool Halloween items....the best items were big animated figures for $299....little pricey for something they received for free, but that is typical goodwill. Clothing and household section was small in my opinion. I was looking forward to the Lululemon store, but not too impressed with the prices. Most prices are the same as the online prices "We Made Too Much." I came back after the Labor Day weekend thinking maybe they might have different deals....NOPE. Same stuff and same prices. I have to say, the employees here were not friendly here either so maybe it is a Michigan thing? Not the most impressive outlet, but if you like outlet shopping....maybe you might get better deals...ya never know :-)

I'd like to see the stores be open till 9pm like they used to!! I didn't realize they closed so…read moreearly at 7pm!! It's a long drive they should advertise they close early!!

We went to go into the store 21 minutes before closing. A sales associate ran to the door and told…read moreus they were no longer taking customers for the evening. Do not recommend.

Great selection of shoes, but not discounted for an outlet at all. The store was clean and the…read morestaff was friendly. I think the biggest turn off was that I could go to a nearby Famous Footwear and pay the same price. Wanted to get a bottle of water repellent and there was no price on it. The cashier was super friendly but fairly new and it was taking a while to get through the transaction and there were people behind us so I didnt want to take up anyone else's time asking for the price.

This store is so amazing. You can get name brand shoes like vans, converse, hey düdes,…read more Sketchers and so much more! The best part is it's all so much cheaper. There is always amazing deals and it makes it so easy to go back to school shoe shopping or just shoe shopping in general. 10/10 do recommend.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Excellent service! Quality clothing! Great Value!…read moreProfessional friendly staff! Excellent selection of various styles!

Clean, well lit store with plenty of room. Good selection of designer merchandise and helpful…read moreemployees, especially Taran and Heather---they were absolutely fabulous!