Dr knoll is awesome and very professional, I would definitely recommend him for any implants.

LMFAO WOW! 2 years later I'm receiving a random debt collection bill of $300. The debt people said they just sent a bill for it on the 18th and called me today telling me that I owe some balance from May 2019. MAY FUCKING TWO THOUSAND AND NINETEEN!!!!! Never have I once's received a phone call from this office. Never have I once received and letter in the mail. Not to mention the dentist yelled at me in the office when I was grabbing my head phones out my ear because of the high pitched noises from drilling. The n proceeded to tell me how "this is why I like to put my patients under". Bedside manor is cold! I almost thought he was racist till I saw his wife and daughter at my work place in the city. Would have fooled me. Also I tried to report a few days later after my surgery of some black flap on my gum and I received no call back. The debt people who they hired simply argued with me on the phone for about 30min. Telling me "we are the good guys". EXCUSE ME?! How fucking professional! read more

I'm so sad to do this but I hate getting misguided!!!! I'm only editing my review because i have since found out that I was GREATLY OVERCHARGED for the anesthesia that was actually covered by my plan. Even though after asking several times I was assured that I would have to pay 400 out of pocket and not a penny less. I have included the plan coverage from my HMO plan from DeltaCare USA. This review makes me sad to post but everyone deserves the truth of the matter. I am no the only one to have experienced the same overcharging and its a shame i didn't read more reviews! shows what desperation will bring you to. unfortunately i will probably never see that 240 i over-payed. i guess it will be a tip because the services i received were great. but as a parent we all know where that 240 could have gone..... Edit: Called 7/15/19 to verify I could get my money back. Sara explained that I could get reimbursed once they got paid. I had already talked to my insurance company so I told her how will I get reimbursed if you DIDNT SUBMIT the correct claim. They purposely left out the covered anesthesia so that I would NEVER see my money. I had my insurance call the office personally to make sure they could correctly do their job. Messy!!!!! I'll keep you guys updated read more

I was referred to Dr. Knoll from my dentist to get a tooth extracted. I made an appointment for a consultation for Monday morning at 9:00 AM. After a short consultation, I was able to get my tooth removed at 7:30 AM the next day. I was in a lot of pain, but Dr. Knoll and his staff were very accommodating to my schedule and got me in as soon as they could. The cost was very reasonable (after my dental insurance coverage), and everyone on staff were very friendly and professional. While I hope not to have dental surgery in the future, I will definitely go back to Dr. Knoll if I have to! read more

The office is very quaint, but I noticed immediately that the staff is quite indifferent and cold. That, I could overlook. I was there to have two teeth extracted. After the process, the surgeon and his helper, not only admitted that in extracting that last tooth that they had knocked our a filling on my adjacent tooth. Without an apology I was hastily ushered out and told to call my dentist. I asked the front desk person if she could call my dentist and she coldly told me that I would have to call (I could not talk) and that my dentist would charge me for replacing the filling, even though it was due to the surgeons evident negligence! What followed were a procession of outright mistruths from the surgeon. Since I could not speak due my numb and bleeding mouth, my wife called and she was told that they had initially called my dentist which was untrue. My dentist had to call them. The surgeon also outright denied that they had broken off the filling after he and his assistant told me they had. I went to my dentist who confirmed that the filling was gone, and she informed me that the surgeon had told her the filling was already loose. She had just done a cleaning on my teeth and made very clear to the surgeon that the filling was not loose. The surgeon also stated to my wife that he said they had already told me they would cover the cost of the filling. I was told exactly the opposite, that I would have to pay for it. The surgeon told my wife he spoke to "him" (my dentist). My dentist is female. There are no men in her office. I understand that mistakes happen, but this entire situation was handled very poorly and downright dishonestly. Also, on the morning of the appointment, I learned that the surgeons office never contacted my dentist for the referral slip and I had to have my dentist call them within an hour of the appointment, another oversight from the surgeon's office. So, a less than friendly staff, a hasty partially botched extraction, and a very poor and dishonest response to it. When I needed to go home and recuperate, I had to spend my time trying to get this whole issue resolved and set up an emergency appointment with my dentist without any assistance, acknowledgment or straight story from the surgeon's office. It gives me no pleasure in writing this, but it was not a good experience. read more

I went to Dr. Knoll because of these great reviews you see on here. However, If you are queer, forget getting good service here. When I told them I had my insurance through my spouse and then gave a female name, you would have thought a bomb went off in the room. Between the homophobia and the lack of English (it appears they have no native English speakers working the desk/phones), it was very unpleasant. Since I had an emergency and needed my tooth extracted immediately, I was hoping to get the service that Randy W. who left a review here did, but they made me wait for a few days to schedule me even though my tooth was badly infected. I have had very severe hypothermia and tried to convey that I had cold injuries, and I just needed to make sure the room where I would be getting my tooth extracted would be warm. When it was obvious they didn't understand, I asked to speak to a person who had medical knowledge. They refused. When I got there, they had an portable air conditioner blasting in my face in the room. I asked if they could at least point it away from me and the very condescending tech told the doctor, "Oh, right. She is allergic to air conditioners.". Really f'd up. I then felt I had to explain the whole cold injury thing again to the doctor (I have had hypothermia and can go into anaphylactic shock if I get cold) while she looked at me as if I was a degenerate/and or crazy. I received no compassion whatsoever. This same tech was supposed to give me instructions on what to do after my extraction, but I got nothing. They pulled my tooth, took my money and sent me on my way- no instructions, no follow-up, no no nothing. As far as the extraction itself, it was fine. I do not like the way I was treated. I get the feeling they are a bunch of religious zealots or they are just culturally really backward. The main thing is that they need to have people who talk to patients have a basic command of medical terminology, or if a patient needs to speak about something medically, there should be a way to do that without having the cultural/language barrier in the way. It's hard enough to get this kind of work done (no one likes getting teeth extracted and it can be scary), but to be treated badly and misunderstood on top of it is unacceptable. Also, homophobia is so 80's people. Seriously, get with it. We're here, we're queer. Get used to it. As a side note: just noticed the tech I am talking about is in the "girls hard at work" pic above. Um, Dr. Knoll? These are women, not "girls". I guess we can add "sexist" and "misogynist" to the adjectives I used to describe you. read more

DOS: 4/5/2018 - This review is long overdue! I was referred over to Dr. Knoll's office for the extraction of all 4 wisdom tooth. I came in one day for a consultation & was able to get an appointment very soon for the extractions. On the day of treatment, everything went pretty smooth & fairly quickly. All of the staff here are super friendly & informative. Later that day, there was very mild discomfort, but no pain at all. They also called to check in on me several hours after the treatment was completed which was so kind of them! I'd highly recommend Dr. Knoll for your extractions. Side note: If you need to get your tooth extracted & are delaying treatment because you don't want to deal with the "pain" that it comes with, you're over worrying yourself! Dr. Knoll & his assistants will take great care of you. I mean, what do you expect ... you're getting a tooth removed, just expect SOME kind of discomfort. As long as you follow the home care instructions that they provide, you'll be fine afterwards. Thank you Dr. Knoll & staff for taking care of me! read more

My coworker got her wisdom teeth taken out by Dr. Knoll and she recommended it to me. I called and made an appointment for consultation. First visit is the consultation where images were taken and a short informative video about taking out wisdom teeth is shown plus some papers that needed to be signed. Also made an appointment for the surgery. I made the appointment late june of this year and I had four wisdom teeth that I wanted to take out. Operation took less than an hour and my brother drove me home so I can go back to sleep. I was expecting some excruciating pain since they prescribed me strong pain killers but to my surprise there was no pain at all. The staff is extremely friendly and helpful too. They would call a few times to check up on you and give helpful advice if there is pain. I would highly recommend this place for pulling out wisdom teeth. read more

Five Stars for this Oral Surgery office! I had a very painful cracked tooth. It was so painful I had to go to a Kaiser ER to get pain control. Anyway, I saw Dr Knoll for a consultation, and the tooth was removed the following week. All you feel is the prick of the IV needle, and then you wake up and its done. I had to take a taxi home, and they made sure I was ready to go home before releasing me. Near Park St in Alameda. read more

I was told before the procedure that my insurance would cover the procedure so I thought I was then set. The dentist was fine, the office nice enough, the procedure (tooth extraction) took fifteen minutes at tops. The tooth was extracted with a quick shot of novocaine to the gum and then the dentist wrote out a prescription for pain which was filled by my medical insurance. All went well. However...a few days later I received a hefty bill from my insurance company claiming that I had anesthesia and "drugs!" I sent emails to the dentist's office through his website and no one bothered to respond. So, I had to file a grievance with my insurance company who thankfully worked it out--no thanks to the dentist's office though as they made up a story to the insurance company saying that I had "opted to be put to sleep for the procedure, but didn't want to wait for the insurance company to give this an okay." I never opted to be put to sleep! I told the dentist that I wanted this done in the least expensive way possible and had no intentions of being put to sleep for this procedure. Overall, the bill was taken care of by my insurance~~ AFTER the insurance company went to bat for me! If you use this dentist, be careful of hidden fees! read more

My husband needed to remove all his wisdom teeth so he got referral to this office. We normally buy pasties to offices whenever we go for a visit, this office does not appreciate it at all. No thank you, no smile. At that moment, I was thinking to myself, I could've bring it back to my own office for my staff. There were some billing issue, I have to constantly remind them the amount we talked about during the consultation will be the amount we will pay after the procedure. So they need to stop telling me different fee. I also got upset with them charging for consultation. A lot of oral surgery offices will waive the fee of the consultation if you do decide to get extraction from the same office within one month. Plus, someone called we have to pick up the medication the day before the extraction, when I got there. I have to pay out of pocket. Few days later, we found out my husband's insurance would've cover it. It wasn't a lot to pay out of pocket for the medication. They should've offer us a prescription for us to go pick it up ourselves few days before, not calling 3pm that I have to go over there to pick it up before the office close. read more

I just got done with my appointment here. I just spent $150 for a cat scan that virtually told me the same thing that the X-ray did. For a consultation that was paid fully for by my insurance, this place had to come up with another way to get me to pay extra. I was also told that the cat scan is $500 but he discounted it to$150. Anyway, my daughter was here for extractions. I just wanted numbing before extraction for her; however, she was recommended laughing gas. I declined the offer and somehow he kept on insisting it, saying it's too painful and etc etc. anyway, we got her extractions with the laughing gas which also costed us extra. But after talking to another dentist, I found that it was unnecessary. Dr. knoll is polite and friendly, but please be aware of his fees. He's knowledgeable, but the extras added is ridiculous read more

Mixed bag. This review also comes from one who has worked in the dental field for 18 years. The front office was accommodating on having the Cadet in for a consult yesterday and scheduling his surgery today. I think the consult rooms and treatment rooms are cramped and archaic looking, but the [treatment] chairs are modern. Yesterday, all Cadet needed was a panorex and a consult. I looked at the digital x-ray and immediately agreed that all 4 needed to come out. My existing Delta benefits expire on Monday and I did not want him to have to return a second time for the upper wisdom teeth for another round of IV sedation and healing. They were incredibly busy at 2:30pm yesterday for our consult and I had an appointment myself in Union Square at 4:00pm. I signed a form to decline watching an generic video explaining why 3rd molars need to be extracted. The assistant returned and stated it was mandatory. About 7 minutes in, Dr. Knoll arrived and spoke primarily to my kid, who is a minor and is not the least but ignorant or anxious about dental treatment. The was told our appointment would be at 7:15am and he was to be NPO (nothing to eat) after 10pm. Fine. I got a yellow Post it with fees scrawled on it, which is ok, since I can calculate this stuff in my head. The email sent listed each extraction as $69 more a pop $10 additional for the pano... I knew it would go over my $1700 annual maximum but I believe they used their Usual and Customary Fees, not the contracted fees on file for Delta PPO, which is a no-no. I was informed that the email response I sent pointing out the discrepancy had not been reviewed yet, either. She didn't take any responsibility for the disparity nor did she offer to recheck very quickly. I do this all the time. And did I mention, the Cadet was the only patient in the entire office? It's 55 minutes later and the phone still hasn't rung a single time. Dr. Knoll's credentials are fine; I'm comfortable with his clinical skills; I just think the front office staff are mediocre. And yes, that is a compliment from someone who, between copay and insurance is putting $3005 into the office revenue this week. No other options for sedation were even presented, offered or discussed. Just what they called "general anesthesia" which it isn't. It's IV sedation. No intubation, etc. I've seen thousands of cases for implant placement, sinus lifts, ridge augmentation utilizing the green stick fracture technique, full bony extractions and all kinds of other surgical procedures performed without "general anesthesia", zero complaints, many thanks and no complications. I had my own 4 full bony, completely bony impacted wisdom teeth extracted by a Board Certified Oral Surgeon with nitrous oxide and 5 mgs of Valium. It went swimmingly. Did I mention that they were also embedded in my jawbones sideways? Extremely complicated. But no IV sedation required. Trust me, I asked for it, and at the time worked for another surgeon but was told: it's overkill. I guess that because Dr. Knoll is a true oral surgeon and a D.D.S., M.D. he just likes to administer the heavier drugs because he can... And he can also bill $460 for a 30 minute procedure. No gloves were used by Dr. Knoll when he placed my son's IV, which really alarmed me. There's also a brown box that was unlocked and unsecured yesterday from which the front desk dispensed benzodiazepines, which is not cool, either. They can dispense in office, however all controlled drugs must be locked and in a secure location. Not like, balanced on an entryway/exit hallway counter top. Whatever. It needed to be done; my new indemnity policy will be effective either October 1 or November 1. He doesn't need anything else done - I just want the benefits available in case. I also had to specifically request the Cadet's prescriptions be phoned in to the nearest pharmacy. Because, who wants to drag a 6'2" groggy kid around with them and wait for the pharmacy to full the RX? I wouldn't leave a dog alone in the car, Nevermind the precious fruit of my loins who might experience nausea and vomiting as a side effect from the "general anesthesia" that's really just IV sedation. The clinical (back office) staff seem pleasant enough, so no complaints. I wish the level of professionalism and care - putting together an accurate fee estimate - consideration to phone in his RX to eliminate a long wait would have been part of this 3k rite of passage. 2 stars for substandard front office staff and processes. 2.5 stars for tiny, cramped and old operatories. 4 stars for cheery clinical staff. 3.5 stars for Dr. Knoll treating us like generic, uninformed billable procedures with legs, and deliberately not even presenting other sedation options. read more

My parents never took me to a dentist, so now at the age of 29 I have been playing catch up. My wisdom teeth were still in and one had a bad cavity and the other got infected. I called them and they got me in the same day of a consult and to get antibiotics. They saw me pretty fast. Dr. Knoll was super nice, poor guy seems over-worked, but he has a great bed side manner--you could just tell he was tried. When I went in for the surgery he numbed me up and warned me when it was going to hurt/pinch. (I did the extraction under local) While the sensation of the pounding on your tooth at all I experienced no pain whatsoever. Dr. Knoll talked to me the whole time, telling me what to except and the extraction of both teeth went faster than I could have imagined. His nurse was also super nice ad calming. If I was to simply grade the front desk staff I would give 3 stars because it was really get or miss. The first lady that gave me the estimate was pretty rude. The woman that made my same day appointment was fantastically nice and so was the woman that checked me in. The lady that gave me the estimate didn't seem to really know what she was doing and was clearly irritated at me asking questions. My insurance is weird it that it would only let me get the 2 bothering me done right away and I had to wait to get pre-authorization on the 3rd. She told me I needed it to get it done that next day, but I couldn't because I didn't have anyone to go with me. Later on the nicer woman called and said she was able to extend the authorization and I could get it done the next week. So, some of the office staff at 5 stars and some are 1-2 stars. All of the nurses were 5 stars, especially the one that did my x-rays and the one that helped in the extraction. read more

This man is amazing. I was in so much pain with an abscess that had gotten super bad. Thank God I went to Dr. Michael Knoll. He knew exactly what to do and had me in for oral surgery within 20 or 30 minutes of seeing him. I went under fast and I'm embarrassed to say, but had the most amazing visuals of being in nature with wild animals all around me. I woke up happily babbling like an idiot, but with the extracted teeth the pain went completely away. I've thought about it and I want to go back to have an implant prepared where the teeth were removed. The tricky part is I have no dental insurance, but the rates are discounted when you're paying directly & they're good at advising you of what the bill will be up front. I know I would have ended up in the hospital if I didn't go to visit Dr. Michael Knoll. I cannot thank him and his very compassionate staff enough. I highly recommend his office/services. :) read more

The process of getting my wisdom teeth extracted has been so easy, from my consultation to the insurance claims process, to the actual surgery. Dr. Knoll and his staff were very detailed and helpful in explaining what they were doing/ going to do next/, explaining my X-rays and possible complications, and how was the procedure was going to go through the X-rays and consultation process. His staff did all the insurance claims and appeal needed after my first claim got downgraded for two of my teeth. The day of surgery was a breeze. I got there 15 minutes prior, as instructed, and got called in on time. I got hooked to the IV, and the last thing I remember was getting the oxygen put on me. The next thing I knew, I was sitting in the wheelchair ready to go home. Today, I'm in my 2nd day of recovery after getting all 4 wisdom teeth removed, and I'm feeling great. The general anesthesia left me feeling nauseous but it went away by the evening and after a few naps. Post-op instructions given are a great reference. Some swelling, and the prescribed medication is really helping with the pain. Thanks Dr. Knoll and staff!!! read more

This is my second ever rating of any business. It is long delayed, given that the extractions of the roots of my two upper front teeth had been in January 2019. My first ever rating has been of the Oakland Dental Implant Center. However it had been the California Oral Surgery Center in Alameda that also deserves commendation for making my implants eventually possible. My dental insurance plan which covered extractions was due to terminate on January 31, however there had been no appointment openings before then. As a special accommodation, Dr. Knoll consented to use his lunchtime to perform the procedure on my last day of coverage! Many months earlier, Dr. Knoll had performed extractions of two rear tooth roots. In both instances, I appreciate that after applying the topical ointment to the gum area, he waited long enough for the deadening to take effect, such that I do not remember feeling the needle stick for the injections of the anesthetic. On both occasions, he exhibited patience with what evidently had been challenging and time consuming procedures. Afterward, there had little discomfort, and no need for my taking any pain killing medication. I believe this is testament to his skill and experience as an oral surgeon. I also give kudos to the front office and his dental support staff. My belated Five Star rating is not gratuitous but well deserved. read more

Would highly recommend this office for all of your oral surgery needs. I had the smoothest wisdom teeth extraction here. None of the swelling, complications or adverse reactions I had with another office. I was in and out within an hour. Minus 1 star for a mishap with the support staff. Whoever schedules appointments pushed mine for two hours later on a weekday (super inconvenient for my accompanying, post-op driver), didn't notify me of this change until the appointment reminder call the day before, and when confronted refused to acknowledge their mess-up. They had the gall to say I was the one who rescheduled when the time and date hand-written by an attendee had the original time. CONFIRM, CONFIRM, CONFIRM your appointment. read more

Dr.Knoll is veryyy polite and well-informed. He tries to cater to each individual's needs. I came here to remove my wisdom teeth and everything felt like a dream. I vividly remember leaving with a carnation but it was a quick and easy process and my teeth healed fine. About a few years after that I had to get an implant on my front teeth, granted implants are NOT cheap so there was some confusion about insurance policies and what covers what, but in the end, I got my implant. Healed quickly and I'm in the process for my permanent crown. I honestly just can't wait to bite down on food again. I think the total cost of the extraction, bone graft, then the actual implant was near 6 grand. They accept carecredit if you qualify which is what I had to do in the end. read more

Dr. Knoll aka Dr. Douche Bag is one of the biggest pircks ever to practice oral medicine and should lose his license to practice over what he did to me a few years back. I only haven't filed a malpractice suit because I don't have time and it's too much a pain in the ass. But I'm still seriously considering it: Here's a long over due yelp quick relief: I got a surgery with him a few years back and woke up from anesthesia to the delightful experience of this guy barking the following in my face: "AND IF YOU TALK THAT WAY AGAIN TO MY NURSES I'M GOING TO TOSS YOUR ASS OUT IN THE STREET MOTHERFUCKER!" Those exact words. The guy literally was screaming at HIS SEDATED patient and threatening them with violence. I was so outraged (and freaked out) I ripped out the IVs and stumbled toward the door myself and fell on the ground -- we're talking about literally seconds after being woken up from surgery this happened. You know what he and his staff did? They just let me go. His explanation to my (incredibly disturbed) wife was that I was saying "rude things" and "cursing" to his staff. I have surgeons in my family. One thing they all said is that EVERYONE says crazy shit when waking up from anesthesia. But the one thing you don't do is retaliate against an INCAPACITED PERSON! I never received an apology from this prick. He simply "explained the situation" to my wife, took my money and moved on like it was his right and providence in life to treat patients like this. Let me repeat that -- he didn't even return my damn money for having to go through that. Since this happened I've learned that other patients have had similar bad experiences with this guy's attitude -- the referring dentist stopped referring patients to him so he's lost a bit of business thankfully. I can't even begin to tell you how traumatic it was to have someone in your face screaming and threatening you when you were totally out of it. I'm still traumatized over it. I've even had nightmares. What this guy did is a grave violation of medical ethics and also truly cowardly behavior -- because I'm pretty sure he would not have said the same thing to my face while standing on two legs. read more

My son was referred to this office by our dentist for wisdom tooth extractions, as they'd started giving him some pain. We had an appointment set for a Thursday, but the pain got much worse during the weekend prior to the appointment. So, Monday morning I called Dr. Knolls office and explained what was happening and they were kind enough to re-book the appointment for the same day. We were greeted by a very friendly staff, a bright waiting room and there was practically no wait time. The appointment went well, very thorough and the surgery was scheduled for that very Friday. He was made comfortable for the week, so that the pain wasn't a worry. I was confident, after the appointment, that my son would be in very good hands - which is really important to me, as even though he is grown, I am an extreme "worry wart". The wait during the surgery was very pleasant. I was able to freshly brew myself a cup of yummy coffee, grab the newspaper from outside - to which the office staff told me I could take with me if I'd like to and I was able to sit and read a little. It was more like a comfortable Sunday morning then, then a "wait" time during the surgery. The procedure was super fast and when I was called in, it was apparent that the after care nurse was very comforting to my son. As well as the entire process went and as nice as everyone is in this office, I think my favorite part was all the follow-up afterwords and how the office staff remembers you when you call. This is a special group and we very much recommend them! read more

Dr. Knoll pulled my wisdom tooth and the process was quick and easy and before I knew it the procedure was done.He is an excellent oral surgeon always asking how you are doing during the procedure. read more

The staff is always friendly, welcoming, and accommodating! I had to postpone my extraction so many times because of time conflicts. I finally was able to come in today and get that sucker out! Before everything began, I apologized to Dr. Knoll for any sassy behavior I would accidentally give (dentists are not my favorite place in the world and I tend to be a bit too sarcastic around dentists..). Dr. Knoll was always kind and apologized for any pain I might experience, but I experienced none at all! He made the experience much more comfortable for me and I'm happy with the procedure. I now know where I'd like to go whenever I need another extraction :) read more

The absolute best ortho surgeon around! Pros: The best, caring, listens, great advice Cons: NONE I had this horrid toothache that I was battling for months. I kept putting it off with hopes it would go away. Yes, I realize how ridiculous that was considering I knew what the source of the problem was: a cavity that had grown between the bottom of my crown and my gumline. About a year ago, my dentist capped this one particular molar that I should have just pulled out. Fast forward about 8 months and the damn thing started hurting WAY more than before I got it crowned. Upon self-examination (because I'm cool like that), I realized the crown didn't go below my gumline and now a cavity was forming between the bottom of it and my gums. I dealt with it the way I usually do with all health problems: I took OTC pain meds and the pain slowly went away but than about three weeks ago, it came back with a vengeance and I was taking ibuprofen as directed for weeks (yes, it's a terrible thing to do to one's liver and that became another gnawing concern). Finally, I was literally waiting during that last hour before I could "safely" take another two ibuprofens. It was then that I said to myself, "Time to get this mofo out!" I went to my dentist hoping he could yank it out that same day but the xray revealed the root was way crooked. That dentist then suggested I get a root canal because it would be "cheaper" and I'd be able to save the tooth. I thought it over and read some articles on root canals and decided against it. I also realized that a root canal would be covered by our insurance but not the cosmetic part which included a new crown. Was I being scammed by this dentist whom was the same one that had given me my original crown? I think so. Anyway, I called that dentist and demanded to be referred to an ortho surgeon ASAP. Thankfully, I was able to go to Dr. Knoll's and even though he was swamped with patients, he squeezed me in, had a consultation with me and made time for an extraction. He listened to my gripes and was very understanding. He didn' t try to sell me anything and just worked on getting that fudging tooth outta there. Yippee!!!! It's gone and I'll NEVER have to deal with it again thanks to Dr. Knoll and his amazing staff!!!! read more

Absolutely terrible front desk service. I understand the challenges around keeping schedules on time, but sometimes a little flexibility and empathy goes a long way. There are plenty of great oral surgeons in the area--I'll be taking my business elsewhere. read more

I would recommend Dr. Knoll's practice to everybody. Everything was pleasant and great from the beginning until the end. He was very gentle, I didn't feel anything ( I just had numbing shots) read more

Just had a tooth pulled. He was excellent. Very considerate on how you were feeling during procedure. Staff was very nice also.

Called cause I saw this place had good ratings despite reading the reviews and hearing about their made up fees. Made an appointment for Thursday. Then I get a call from them today saying my consultation visit will be $150 because my insurance only covers the 2 dentist appointments a year. But that made no sense because the year prior I visited my dentist multiple times and was never charged for any visit fees. So, I call another Oral Surgeon and ask if I can set an appointment and if there would be a charge. The put me on hold called my insurance and said it will all be covered. This place makes fees up! Don't waste your time. read more

I came here for a consultation for my wisdom teeth extractions. Horrible experience. The place is very old & dirty. Rooms are tiny & cramped. The front office was pleasant enough however seemed very rushed and dis concerned with my problem. Dr. Knoll was nice however seemed very rushed but his assistants didn't seem to know much they just sort of stood around laughing. What really did it for me was in the middle of our consultation, a large lady walked in the room and pulled Doctor out for what seemed like her own personal emergency. It was very unprofessional. I felt like the Doctor did not truly care about me or my surgery and that I was just next on there list of patients. When the young latina girl came in to give me cost she spoke really fast and was rude. When I asked a question she cut me off and stated I can call my insurance myself if I didn't agree. (Which I have, and she was completely wrong.) Overall I didn't feel comfortable and I'm choosing to have surgery done elsewhere. Where I feel they will actually care about me as a patient and not as a number in there lineup. read more

I went to Dr. Knoll to have an extraction. Even though it was quitting time for all of his staff, they cheerfully performed the extraction for me. Afterwards there was no pain at all. I went right back to work the next day as usual, and I slept very well that night, also. I highly recommend Dr. Knoll. read more

I genuinely hate going to the dentist, much less an oral surgeon, but Dr. Knoll allowed me to have an enjoyable experience with the level of professionalism him and his staff provided me. The office is very clean and the staff is friendly and welcoming. Dr. Knoll is very pleasant and made me feel less anxious about the problems with my teeth. He was gentle and demonstrated he knew what he was doing with great accuracy. His chairs, both inside the exam rooms and waiting room are super comfortable. In short, if you need oral surgery, I highly recommend Dr. Knoll in Alameda, CA. read more

I had an amazing experience here getting my wisdom teeth removed. I had all six, YES SIX, of my wisdom teeth removed here in one sitting and being that it was my first time doing under local anesthesia I was pretty nervous. The front desk people are amazing being really nice and informative with any questions that you could possibly have. The doctor himself is such a nice person that I completely trust and I would recommend anyone that needs their wisdom teeth removed to come here in a heartbeat. Great job guys really read more

Dr. Knolls and his staff were all very helpful. I had all 4 of my wisdom teeth removed a couple of days before thanksgiving and all the staff was very accommodating in making my 6am appointment seem like just a regular appointment (even though i knew that they have been there around 5am to get everything ready for my procedure that day), even though I was super nervous about the procedure, the staff addressed all of my concerns multiple times in the early early morning that day. They even answered some of my question post procedure (that I don't remember asking) but there was a paper with written questions and answers that was left in my goodies bag that I am really grateful and thankful for since my mom was the one that picked me up and she didn't speak any English, i was grateful and thankful for the written questions and answers in my bag that I can look over after the anesthesia wore off. The staff was super awesome post procedure as well, they called a couple of hours later, around early afternoon the same day to see if i was doing okay, which is very considerate of them considering how early their day started and how busy of a day they had. Dr. Knolls and his staff over-exceeded my expectations, they have been the best customer service and surgeon I have ever had. He is the best oral surgeon I have had (he is definitely an expert at what he does), I was only swollen for about a day or two , and the pain was manageable, and the 4 holes seems to healed perfectly so far. Overall it was just a really really good experience with Dr. Knolls and his staff. read more

I had a tooth with a fractured root that was giving me pain for almost a year. Due to previous negative dental experiences, I put it off until it became unbearable. I called the California Oral Surgery Center, and they fit me in for an evaluation with Dr. Knoll the next day. He acknowledged my fears, settled my nerves and scheduled me for an extraction two days later. I was dreading it. It went beautifully. He sedated me, and I woke up never knowing what happened. I had no swelling, minimal bleeding and only took one pain pill. I was so relieved, and if I had known it was going to be this easy, I would have done it earlier. The staff is very competent, and I felt well taken care of in general. thank you,Dr.Knoll and staff! read more

This is the second major procedure I have had done in this office. The first was a major extraction of a root canal gone bad in 2009. That was done by Dr. Stettler, and everything went very smoothly. This visit was to remove a wisdom tooth, and to place a dental implant at the site of the previous extraction. For these procedures I saw Dr. Knoll. The initial visit was to evaluate the work that needed to be done, get an estimate, and schedule the procedure. Dr. Knoll spent a significant amount of time with me explaining the procedure in detail and making sure to answer any questions I had. He is very friendly and easy to talk to. I knew I would be in good hands. The procedure was done earlier this week. I received sedation for the procedure, and everything went very smoothly. They made sure I was well informed as to the aftercare, and emphasized that if I had any questions that I should call immediately. Two days after the procedure, I am still somewhat sore, but the pain medication alleviates that, and my improvement over the last 2 days has been significant. They also do an excellent job of communicating with my regular dentist about followup procedures to complete the implant. All in all this office a very friendly, professional staff, who communicates clearly, and makes the experience as pain free as possible! I would recommend Dr. Knoll or Dr. Stettler to anyone needing surgical procedures or dental implants. read more

Went in yesterday to get all four wisdom teeth extracted. I was out like a baby! The procedure went by fast and I didn't feel a thing. They even called later to check up in me. Dr. Knoll is professional and friendly and his staff is very kind. read more

Got my wisdom teeth extracted yesterday and it was nothing but a smooth and pleasant experience. :) Ericka was really sweet and prompt on her job at the front desk, which was really appreciated, I was dual covered through my employer and my mom's insurance, though she had changed it to PPO from HMO, it took them about a week to confirm my copayment, when I was just under my mom's insurance, the surgery would of cost me $300 - $400 for the anesthesia alone... This was around 2012, so I decided to wait it out but then through out the year of 2012 - 2013, my wisdom teeth ruptured through the gums and screwed my teeth and my alignment of chewing comfortably... :( So I finally decided to get them removed and back to Dr.Knoll's office! I re-picked this place because the staff was really sweet and Dr.Knoll was extremely nice, professional and prompt to ensure me that I was in the best hands possible. Now onto yesterday, I was nervous a week before because of horror stories my coworkers and friends had told me from THEIR experience and I was retreating myself into going along with it, BUT I knew it had to be done. When I went in yesterday I was greeted by Ericka (who already knew me. :) ) and had to fill in paper work and only pay $10 (my insurance along with my moms paid for the whole thing! I just had to pay for the calming medication that were provided to me at the office upon my arrival). I took the medication 30 mins before my appointment and the next thing I knew I was in the operating chair with a warm blanket with Dr.Knoll putting in the IV and just heard the words from the African American MA (sorry that I forgot your name! :[ ) that has helped me through my previous visits "this is your breathing ma----" and bloop... fell right asleep, like a baby, lol. The operation went smoothly, I awoke to a sweet MA's voice and was asked a couple of questions which I cannot remember and the next thing I knew, I was at home, in bed resting. Dr.Knolls office called my boyfriend a couple of hours to check up on me (which is really appreciated :) ). By around 12:00noon I was feeling a whole lot better after getting my medication and food in me. Maybe I'm just one of the lucky ones that didn't suffer swelling of the face and unable to communicate and function properly, I could get up on my own, was alert after surgery and could open my mouth wide enough to eat. So my experience was extremely pleasant and now feel silly for being so nervous... but then again, I've never had any form of operations done, even minor ones... no broken bones either (knock on wood). But I am grateful to Dr.Knoll and his staff (reception & MA's) for making me feel safe and cared for! I will recommend this office to friends and colleagues & will revisit myself for any of my dental needs. Thank you again! UPDATED: 2/10/2014: Just got a call from Scarlet to check up on my recovery through out the weekend! Really nice people here. :-) read more

What an amazing experience, I had to have a tooth removed, not a good day for me, however Dr Knoll made it basically painless and it was over before I knew it. He took the time to tell me everything he was doing and was very gentle, it didn't hurt a bit.The staff there are extreamly nice and caring. The after care was easy I only had to take one of the perscribed pain pills and that was only in the beginning to "get ahead of the pain" No pain after that, no swelling and it is healing well. I am the biggest baby in the world and I wasn't even scared. Five stars for Dr Knoll. read more

I took out my wisdom tooth out here. The place is really nice and they took out my wisdom tooth like magic. The syringe didn't hurt a bit, and I was put to sleep like naturally. After the surgery, there was hardly any discomfort, and I feel I'm recovering very fast. The instructions are very easy to follow, and they conveniently provide rides. read more

I am a DentisPhobe of some 30 years standing - thanks to a Dentist who was the absolute worst in every way possible... like the Dentist in "the Marathon Man" on steriods... and someone who over a span of some 9 years gave me PTSD around all things Dentists and dental work.... I actually swore off Dentists for the rest of my life and thought I was going to make it until the inevitable dental problems recently caught up with me big time.. Enter, first, Dr. Bruce Bothwell, also of Alameda (separate Yelp review) who recognized that I needed a good oral surgeon fast. He referred me to Dr. Knoll... Dr. Knoll performed oral surgery 2 weeks ago and removed a little less that 40% of my teeth.... It wasn't easy (because of my fears, distrust based upon past experience, and PTSD) but, I have to report that Dr Knoll and his staff did more than "surgery" on my mouth - they, with their care and caring attitudes, with their concern and manner of being in all areas - actually gave me back, to a great degree, my faith in dental professionals. Dr. Knoll and his entire staff deserve ten stars or more... I cannot recommend this office and the people who staff it, from Dr. Knoll on down, more highly than this: THEY TURNED MY LIFE (as far as dentistry and taking care of my body) AROUND... they've restored a great deal of my faith, and, most importantly, I am learning to trust Dentists and the like once again. If you need a Dentist / Oral Surgeon - RUN, don't walk, to the Offices of Dr. Michael Knoll read more