I transitioned allergy shots from an out of town allergist here when I moved to the area. Dr. Otto…read moreis super personable always up to date on the literature and is always sure to answer my questions! The whole staff at the Newport office is always friendly and they have been super helpful in aiding the transition of my allergy shots. They've gone above and beyond calling my previous allergist before my vial is out to get a replacement mailed in. I can't imagine going to an allergist anywhere else!

Do not bring your loved ones here or your enemies for that matter…read more I was brought to a room where I was trying ld to put the gown on and she gave me a blanket. She closed the door and I didn't see anybody else for two hours. Doctor came in and ordered some medicine and a Cat scan. The nurse started my IV, I have kidney disease so I told her I was a hard stick she got it the first time and said it wasn't her best work but it would do. About ten minutes later it started leaking, I called the desk and was told someone would be in, well about ten minutes later my arm was swollen and I had water all over the bed. The nurse finally came in and discontinued the IV and said the excess water under my skin would absorb in a couple of days. She left... The radiologist who took me to Cat scan, did my CAT scan and then asked if she could try the start my IV after I already had my test. She stuck the needle in my arm and it went right through the vein and I told her it hurt and she kept digging around at which point she must have hot a nerve and I pulled back. I told her to stop, she then looked at the male radiologist and said I moved. What???? Now it's my fault??? I came back to my room where a nurse came and did a set of vitals and I told her what happened, she said she didn't understand why she would even try when she was not told to do so and the doctor said to just wait. I am calling patient services in the morning to share my experience with hopes it might make a difference but I truly doubt it. My room was dirty, the floors were disgusting! I was in this little claustrophobic room with the door shut. I am not sure this room even met Covid standards. Avoid this hospital if you value your life, at least the emergency room!!!

I have came here twice now within the past two years so I say it's a good time to write a review. I…read morealways get an early appointment because it gets busy, so when I arrive I'm the first. When you have an appointment you have the ability to complete all your paperwork online AND they send you a packet of paperwork to your home WAY ahead of time in case you don't have internet access. The staff is friendly and professional, the office is clean, and they move quickly. For the particular appointment I come in for I am told takes 3 hours. It's more like 2. I know that, that seems like long time but it's not when it's cut down by an hour. I trust the doctor here so I wouldn't go anywhere else.

The quality of care at this office has been declining steadily for the past year at least. The…read morestaff has had a huge overturn recently. The majority of drs and nurses here do the bare minimum. I would tell Dr. Keitel about skin symptoms I was having related to allergies, and he would say "hmm interesting" and not even note it in my file and then tell me to go to a dermatologist who would tell me it was allergy related. I also asked a nurse that has been with the practice for years if there was anything I could do about my high IGE levels that were discovered on blood tests, and she said no. I googled the answer and yes, there are options for treating high IGE. I am now getting treatment through a different allergist. I asked the nurse practitioner if she could do a food allergy panel, and she said they didn't have a panel and then discovered that they do have a food allergy panel when she looked for it. To top it all off, I have a special needs family member who saw Dr. Keitel, and Dr. Keitel didn't even physically examine them! Truly sad. Now I go to Allergy and Asthma Care, and they have taken much better care of me. Overall, if you are looking for an allergy practice that is more useful than a google search, I wouldn't go to allergy partners. There are much more competent allergists in the area.

I brought my 16-month-old son here to be tested for allergies. The wait was fairly short and I was…read morehappy to see that the exam room was designed with young kids in mind: lots of toys and not too much for him to get in to (e.g. cabinets had a child-proof lock). We saw Dr. Keitel and I felt he was knowledgeable and responsive. We had to wait in the exam room for 20 minutes for the allergy test results, but since the room was so kid-friendly, it really wasn't a big deal--he just played the whole time. The results and recommendations were clearly explained to us by the doctor. Thankfully, I don't expect to need to bring my son back, but if we needed to for any reason, I would definitely see Dr. Keitel again.

I went to this doctor's office following my sleep studies that have shown I have sleep apnea. The…read morestaff has been friendly and knowledgeable. I have met with Dr. Robert G. Shellman, MD, a couple of times thus far and have more follow up appointments scheduled with him and his other office staff. They have helped me to find the correct type of sleep mask for my specific needs. Dr. Shellman is a professional and very intelligent man, with excellent patient doctor manner, and he is not opposed to making a joke to lighten the mood. I recommend this local Shelbyville, IN office that's located inside the new hospital located near i74 and St Rd 9. They accept all types of insurances.

I'm now a few visits into my care with Dr. Khan and Norton Pulmonary Associates. And I'm happy to…read morereport that this office is consistently compassionate and easy to work with. It's been easy to schedule my follow-up appointments, and once I arrive, I haven't had to wait long to be called back. I was also impressed with the fact that this office was thorough but also didn't seem to require any more treatment than necessary. A baseline was established once I got through my bad bout with asthma earlier this year, so we can tell in the future if it regresses again. And now that its back in "maintained" territory, I don't have to visit again for a year, unless things worsen. I appreciate that I was directed to this office, and that they can help me stay healthy.

Just started going here recently. The staff is very friendly and helpful. You are greeted with a…read morefriendly check-in.The wait time is very short. After check-in you are taken to a waiting room and they quickly take your vitals. Within a few minutes you are seen by the doctor. All your historical information is online for reference if needed. Highly recommend if you need pulmonary help.

AVOID THIS SLEEP CLINIC AT CRESTVIEW HILLS AT ALL COSTS. I've been waiting for a return phone call…read morefor over (5) weeks and NO ONE will return my call. This includes the Medical Assistant, The Sleep Doctor, and the Sleep Doctor Manager. Doctor told me to call the clinic and he will have a prescription waiting for me. I called numerous times with no answer. After having a surgery as well, they still would not return my call. Had to do without medications due to their lack of customer service.