I had a Concord Saratoga SL in for repair. I hadn't worn the watch in a long time and the battery…read moreleaked on the silver and gold bracelet and inside. They cleaned the watch as best they could without causing damage to this $3500 watch. I also had my Cartier Tank watch inspected and cleaned. I trusted them with my $15k Cartier. I didn't put a price tag on the repairs since when working on precision time pieces you don't bring them to a mall kiosk

Called Koehler's to inquire about pricing for watch battery replacement and adding links. They…read moreinformed me that both jobs were $15 each and that if I came by they could do them on the spot. I needed the watch done by Friday, so I went right over. The store wasn't very busy when I walked in around 11am on a Tuesday, but they got more busy as I was there. Someone immediately went to retrieve Jim, who seems to be the resident watch repair expert. I shared with Jim a little background about how I inherited the watch, what I needed done, and why I needed it done. He immediately started working on it. After about 15-20 minutes it had a new battery and the right amount of links added to get it to fit my wrist. When I asked where I could pay, Jim told me it was on the house. I was not expecting that at all, but it was obviously greatly appreciated. I guess that's the kind of personal touch and service you get from a family run business who view you as a neighbor and not just a customer. I don't have a lot of jewelry needs in my life, but I know where I'll be going the next time I do. Thanks Jim and thanks Koehler's Jewelers!

Greg & Kyle are very knowledgeable, helpful and honest. They were a great help to me and my wife on…read moremore than one occasion. They have a great store and everyone should stop in. Thank you

I now use DGE for all my local gold sales. They are honest and fair. Gold, Silver and…read moreparts/broken jewelry.

I have had several custom pieces made at Town Center Jewelers and every time I've been thrilled…read more From inquiry to design consult to final product I've enjoyed every experience and every piece of jewelry has been amazing. Lee understands customer service and he knows his business. I trust his suggestions and his ability to design the perfect piece based on a simple conversation.

I absolutely love Lee and his wife Gloria. He has made me rings and a necklace. He is my go-to…read morejeweler for fixing my rings!!!

The business owner, Alex, took care of me. Alex was very friendly and helpful. He explained the…read moreprocess involved in determining precious metal content of my items and offered me a fair price. Overall a very pleasant experience. Professional, courteous service. I can recommend Main St Buyers without reservation.

Alex is one of the nicest guys in the business! He came out of his way to meet me on his way to…read moretake his wife out for dinner. I felt super comfortable and his price to buy my silver was better than a few places I called. He was so respectful and super professional. We will be back because he's proven to be an honest trustworthy guy. Thank you again Alex for the great service

Great service He's the best and careful with your jewelry I ve dealt with. Totally a 10+ beautiful…read morestore an expert jewelry repair

I took my old watch to Keswick Jewelers for repair. A pin had fallen out of the bracelet which I…read morereplaced with a straight pin. I needed only a new pin/screw. No,luck after a MONTH - and now it could not be put back together because the jeweler lost part of the bracelet! It is the ONLY bracelet that fits my watch. I am furious!!!

What a nice shop with super nice owners who know what they are doing. Small old school jewelers…read more Had a watch band replaced. It was a pleasure. Their prices are reasonable. They have a nice selection of Jewelry and watches. I'll be back!

The customer service here is really something you don't find anymore! My grandmother's necklace…read morethat I wear every day was ripped off my neck by a delirious patient at work, and I was pretty devastated. I took it here to get fixed, willing to pay whatever I needed to. However, the lovely lady working that day fixed it for me and refused to take my money! She said it was an easy fix and she wouldn't feel right charging anyone for it. I really tried to give her a $20 to show my appreciation but she would not take it! I was really blown away with her kindness. Next time I need jewelry or repairs, I will for sure come here. These are the type of people I want to give my business to.

I have been a patron of Guy Jewelers for about 15 years and gave many recommendations to my friends…read moreand family. Several engagement rings, wedding rings and other jewelry from pandora to custom pieces have been acquired. Recently I inherited a large diamond ring that has been in my family for over 85 years but the setting was old and too large for my hand. Julia spent time with me and designed a setting on the computer that suited me perfectly. She listened to my concerns and wants and created a ring that is gorgeous! Everything I asked for was accomplished and I am extremely pleased with the results. They even added "wings" inside the ring so it can slide with ease over my knuckle and stops the diamond from turning. I'm looking forward to doing business with them again in the future.

When I went to Guy Edward's New and Estate Jewelry, they offered me ONLY $404 for 10 grams of…read more14-karat gold. This was a blatant attempt at scamming and deception from the start. The shop was cluttered and unclean, setting a questionable tone. They tried to convince me that I needed to apply an additional 54% reduction on the 14-karat gold price, even though the spot price of $71 per gram was already adjusted for purity. This was just a tactic to lower their offer even more. They also lied about the weight of my gold, claiming I had only 9.7 grams when the reality was different. In contrast, Dublin Jewelers offered me a fair and honest price of $760 for the gold and an additional $105 for the gemstones, totaling $865. This stark difference highlighted how much Guy Edward's was trying to not just shortchange me but completely rip me off and take advantage of a potentially unknowing customer. They were not only undervaluing the gold but also ignoring the actual weight and the value of the gemstones. What made the situation even more frustrating was that when I initially went in, I pretended not to know anything about the actual gold value. Once I mentioned the correct spot price, they looked surprised and tried to gaslight me one last time, but ultimately they gave up once it was clear that I knew exactly what was going on. The entire Family and Staff joined in on the dishonest tactics, collectively trying to gaslight me and push me into thinking the other shop made a miscalculation. It was a coordinated effort to rob me. Gold price is easy to see there should be no games played with the price they knew there is zero excuse for this even removing the value of stones they were trying to rob me as Dublin Jewelers offered me 760$ for gold ALONE comparing that to Guy Edward's offer of 404$ it's clear this wasn't just them offering a bad rate but them completely trying to take advantage of me and steal from me. In summary, Guy Edward's Jewelry is not trustworthy. They knew what they were doing and chose to deceive me anyway. I strongly advise anyone considering doing business there to look elsewhere and choose reputable jewelers like Dublin Jewelers. This business is NOT helping their customers get the full value for their precious metals . They thought I was someone who didn't know any better and tried to exploit me extremely disappointing to see people treat others like this. Buying gold makes money already there is no need to scam. Pure greed this is worse than a just bad offer it's a scam. (Gold on table is what they offered only $404)

Stopped at Carroll's today to get my wife some earrings and have my grandmothers wedding band…read moreresized so I could wear it after more than 50 years. Said enough. Very happy and wearing a bit of history now. This place is GREAT!!

I recently went into this jewelry store to simply get a new battery for my watch. As I leaned over…read moreover-the-counter one of the salesperson' s dog who I could not see lunged up and barked within a foot of my face. Well, that was bad enough, but neither the sales person nor the manager offered any apology Rather I was told the dog would rather lick my face than bite Sure didn't feel like that at the time. I say to the both of you now "Go eff yourselves!!" What an unpleasant shopping experience in a type of retailer that I would think would be nothing but highly courteous. My wife just informed me that when she returned to your shop after you were supposed to reset the stone in the engagement and it fell out (luckily she found it)you no remorse was shown and no apology again. You guys need to do much better!!