The front desk people talked to people, not just me, as though we were annoying children. Since we…read morewere all adults and mainly seniors, that's uncalled for. I only got to see so much of the bad attitudes of the staff because I had come early, and got called back late. After I sat in the back until 30 minutes after my appointment time I got up and left. That same day I made appointments with two other potential primary care providers. Two weeks later I got a letter from Alabama Medical Group indicating that they were concerned that they might not be able to provide the best medical care so they would stop providing care after 30 days. I did not write back to tell them that the "care" I had received was not even adequate, and that anyone willing to put up with disrespectful treatment from people who were willing to let the patient know just how overworked they are, well, I do expect good health care and am willing to leave to get it. Btw, I do have Medicare and Plan G supplemental insurance, so lack of coverage is not part of this.

I've been using Alabama Medical for years. Everyone there is professional and courteous. The lab…read moretechs are always amazing. I have used Dr. Donald Sanders and he is a sweetheart and great PCP. He is friendly, down to earth and very knowledgeable. He treats each patient like family. You have to wait a while but he is so worth it. My Dad has started using Dr. Burden after Dr. Ashurst (whom we love) retired and he is so sincere, listens, has a great bedside manner and very knowledgeable and smart. Our family is very happy with Alabama Medical! Thanks and God Bless You All. Robin

Thorough, kind, understanding and truly cares about your wellbeing. He is by far my most respected…read morephysician.

Best physician I've ever had. Knowledgeable, kind, caring, takes time to explain things.read more

Not helpful at all, the woman answering the phone was extremely rude. If you cannot speak to…read moresomeone respectfully then you should not be answering the phone.

Dr Carver is great, but the rest of the staff seems to be annoyed at your presence!! They don't…read moregreet, tell you an estimated wait time- much less update you. You can forget any call for help with insurance or call in prescription.

They currently have CPN, not a doctor, on staff most of the time now…read more My husband has a sinus infection and the woman told him he needs to quit smoking. He explained that is not the whole issue, where he works there is welding , and she cut him off, told him they were done, and there's the door. I had an ear infection a few months ago and she was more concerned with my legs (which are no where near my ear and not giving me problems) when she saw my scar tissue and insisted it was a blood pressure issue. This used to be the place to go to for urgent care when our doctor's office was closed after hours. No one in my family will be going there again, not until they change the staff and get real doctors on call.

Awful urgent care. Misdiagnosed me and then sent me a bill for it after refusing to fix what they…read moremade a mistake with. This is the WORST experience I have ever had with a medical provider. Sarah Stephens, don't worry, I'll be suing for malpractice. AFC, don't worry, I'll see you in small claims court for the $69 you are lying about me owing to you.