What do you say about a vet clinic that makes you and your four-legger feel like you're home? Super…read moregrateful for the staff--Shannon, Brenda, and Paris! And where would we be without Dr A? It's like I've got a personal assistant on call (or ready at email--especially when Dash was end of life and in emergency care)...and now he's helping my new baby, Tater Tot! They give great advice and direct care well--never overcharging--and provide really good explanations. And endless gratitude for submitting the receipts to insurance! That is so much help

Dr Abdella and his team are the best!…read more The Dr. found and took care of some very serious issues with my almost 15-year-old Chihuahua so we have been very frequent visitors to the office over the past year and grateful for Dr. A, Brenda, the vet techs, the front desk ladies, and Norman the feline doorman! Dr. A truly cares about your pets and their overall well-being during and beyond the exam. This is not the type of vet who forgets about your dog once you leave the office. The office is ran extremely well and appointments are always timely. No matter how many times I call or email throughout the week, which has sometimes been every single day during some weeks, the office has always been polite and happy to assist me even if it's my fifth call of the day. Skip the trendy private equity owned veterinary office and take your baby somewhere they will get the quality, time, and attention your baby deserves.

Our family has had consistent and thorough care from the team here. They took great care of our…read moreolder Labradoodle who has since passed away. One specific incident I remember was when our Labradoodle had sneakily ingested plant food from one of our plumeria plants. It was over a weekend so we took her to the Urgent Care vet while Rancho Niguel Animal Hospital was notified. Thankfully she was ok coming out of that situation, but immediately that following Monday we received a call from RNAH asking how she was doing as they checked on her status. I found this to be very comforting and was impressed by the care and compassion we received from the team. We're now happy to start the care of our new 4-month-old Standard Poodle here and we hope to continue seeing them throughout his puppy days into adulthood. Dr. Echolds is patient, kind, and caring. The entire team is personable and friendly and the office is clean and cozy. We're very pleased and grateful to receive their care and support.

Dr. Pat Echolds is the most amazing vet we have had. I have sung his praises from day 1 and always…read morerecommended him. We have been with him since 2016/2017. This 1 star review is for the administration and front desk people. A few days ago we started our dog on an antibiotic pill. It was 3 days tops and our dog started to have a bad reaction so we called to explore an alternative option which we were told would be a $200 shot. We asked if there was a way to credit the antibiotic pill charge seeing as though he had an adverse affect and were told no, that the office manager stated that was not possible. When I asked if I could speak to the office manager I was told no. When I asked if I could speak with Dr. Pat, I was told no and that I'd have to schedule and pay for an in person consultation. I asked if he could please call me back and I was told no. I asked if there was anyone else above the front desk girl I could speak with to dispute the charge and I was told no. This is a terrible business practice and it's left such a bad impression for me. Dr. Pat is a great guy and I can't imagine that he would not allow for his customers to dispute a charge.

Called to get an appointment for my sick dog and they said they'd call me back to schedule an…read moreappointment. They didn't call back until the next day and told me they would not be willing to see us because I gave negative feedback about their pushiness selling their brands of dog food on facebook. For context I randomly commented on someone else's post to provide my own feedback on this vet, this was not a personal post putting them on blast. There are many other reasons I didn't love this place but I hadn't needed a vet for anything recently so I I thought it would be easiest to just return here since my dog is sick and they have all of her records. It is incredibly petty that they kept notes on a comment I must have made a year ago and refused to see my sick dog because of it. Clearly they aren't in the business of caring for sick or injured animals and just want to make money off their dog food I guess. Thank you for rejecting our visit, it has pushed me to find a better vet for our dog and I'm very happy to try a new vet who came very highly recommended.

Very caring people who put your pet's welfare first. Love this hospital. Would recommend it to…read moreanyone.

We've been bringing our dog, Checkers, here since she was two months old, and the care has been…read moretop-notch for nearly two years. The facility is clean, modern, and efficiently run, and their communication regarding shots and exams is always clear and helpful. What really earned my respect was how they handled Checkers' recent patella luxation surgery. A piece of their specialized equipment broke just days before the procedure. Instead of making excuses, they went above and beyond. They coordinated with a top specialist in the area--who has performed over 30,000 knee surgeries--to see us at the same time, on the same day, and for the same price. Their honesty and dedication to getting Checkers the best care possible, even when it was out of their hands, is exactly what you want in a vet. They truly care about animals first. Keep up the great work, Aliso Viejo Animal Hospital--we'll see you in August!

It's with great disappointment that I'm sharing a negative experience with Aliso Viejo Animal…read moreClinic. To be clear, the veterinarian provided excellent care, several of the vet assistants were wonderful, and I've generally had positive experiences with the front desk. My dog had surgery to remove a cyst, and the procedure itself was handled very well. For that, I'm truly grateful. Unfortunately, the issue came afterward. When checking out, I questioned the high cost of the medication and mentioned that I normally use Chewy or Allivet. The front desk encouraged me to use their pharmacy instead, assuring me the prescription would be approved quickly and the service would be reliable. Since my dog needed an antibiotic daily for 10 days, I agreed and purchased enough locally to cover four days in case of shipping delays. The medication didn't even ship for three days. By Monday, I was almost out and contacted the office. Instead of receiving understanding or help, I was told it was my fault for ordering through their pharmacy and that I could either pay an inflated price for more pills or "figure it out myself." Of course, I had no choice but to pay because my dog needed the medication. Now I've learned the shipment won't arrive until next Monday, after the medication is no longer needed, forcing me to buy even more locally just to complete the treatment. The delay is frustrating, but the real disappointment is the lack of ownership, empathy, and support when their recommended solution failed. Integrity matters most when something goes wrong. Sadly, because of this experience, I'll be finding a different veterinarian moving forward.

We brought our caique parrot to Dr. Garcia after he injured himself and chewed the skin badly. Dr…read more Garcia and the staff were very kind, patient, and gentle with our bird during the whole treatment process. He was prescribed medication, and the clinic monitored his healing progress closely. Thanks to the treatment, the issue was resolved pretty quickly. About 2.5 weeks after starting treatment, the wound is fully healed, the area no longer seems to bother him, and new healthy feathers are already growing back. I'm also very happy that we were able to schedule an appointment online quickly and get seen without a long wait. Really appreciate the care and professionalism from Dr. Garcia and the whole team

Our cat has been to many doctors that recommended several high-cost options. They gave us realistic…read moreadvice and solutions at a reasonable cost. Friendly and astute service by the office staff.

We've been going to this veterinarian for about 3 years and we've always had a great experience…read more The doctor takes the time to clearly explain everything and never rushes through appointments, which we really appreciate. One of my dogs has strong allergies, and the doctor helped us understand that it could be caused by pollen and pesticides outside. He suggested cleaning my dog's paws before coming into the house. I have a white poodle, and his feet used to turn brown, but after following his advice, they are white again and the problem is completely gone. Another time, my other dog had very bad diarrhea for two weeks. After treatment, the doctor recommended a simple diet of rice and cottage cheese, and it worked perfectly--my dog recovered quickly. Overall, the doctor is very knowledgeable, helpful, and caring. We've never had any issues, and the prices are very reasonable. Highly recommend!

The most compassionate vet I've ever met. He took exceptional care of my dogs and went above and…read morebeyond to give my dogs the best possible care. When my dogs passed, he handled the end of their life with so much compassion, I felt as if my dogs had become his over the time he served them. One of the most incredible vets. I will take my future pets to him as he and his team are absolutely wonderful.

Dr. Glenn and Lisa Absolutely Rock It! We have been going here for 25…read moreYears through every pet from a gecko ,to a rabbit , to both our beloved dog and our cat. They are the GREATEST!

I started to come to this vet a couple months after my dearest cat passed away and wanted to get my…read moreother cat Felix, checked. They were all so nice and after we ran some tests on him , I found out he had kidney disease. I started to get very emotional and Dr Kent was so sweet and helping me through it . We started to treat him and he's doing okay . He started to refuse his food and loosing too much weight so I emailed the office and soon after I got a prescription. I needed the prescription asap so I went in to the office and the front woman I forgot her name . She gave me the best advice and talked me through how to give my kitty the IV and ointment. I've been very emotional through all this and they are always there to let me vent and cry to them . I like to email to communicate and they respond very fast. I love Dr Kent and would recommend her to everyone .

Dr. Gordon is absolutely wonderful. A trusted friend referred me to him for my 4.5-year-old…read morePembroke Welsh Corgi's neutering procedure and dental cleaning. I'm a first-time pet owner, and this was my first time having my dog go under anesthesia. I know these are very standard procedures, but I was extremely nervous about all of it. During the initial exam, Dr. Gordon discovered a bladder stone as well. He clearly explained the treatment options and made thoughtful recommendations for next steps. After the exam, he personally emailed the lab and bloodwork results and answered all my follow-up questions quickly and kindly. The surgery itself went very smoothly. Dr. Gordon and his team gave clear instructions for after-care. At the end of the procedure day, Dr. Gordon emailed to check in on my dog, and he checked in again a couple of days later. I sent him updates and photos of the incision site, and he responded each time with helpful feedback. I also sent updates on day 5 (when we finished post-op medications) and again on day 10. He reviewed the photos and provided his insights. My dog's recovery was overall very smooth, and as of day 10, he has been cleared of the donut! It was far beyond my expectations for Dr. Gordon to provide so much personal follow-up outside of our clinic visits. He genuinely cared about how my dog was doing, and I'm very grateful for that level of care. Additional details: - Parking: Free parking available; the clinic is up a flight of stairs. - Check-in/Wait Time: Both our exam and surgery check-ins were quick and the wait time was minimal. - Communication: Communication with the front desk was clear and easy via email, text, and phone. - Clinic: The space is very nice and clean. - Wi-Fi: They have guest Wi-Fi, which was helpful as my cell service wasn't great in the area. - Cost: Prices are on the higher end, but I feel it's completely worth it for the attentive care and peace of mind. - Staff: The front office staff and nurses were all kind and helpful. I'm an anxious person, and they were so patient with me, which I really appreciate! My dog is skeptical of new people but can be won over with treats, and the staff offered him treats with my permission to help him feel comfortable. I will absolutely return to Dr. Gordon for future care. And I should note that I live about 60 miles away, but having such wonderful care and reassurance is worth the drive. I would not hesitate to recommend Dr. Gordon to fellow pet owners!

Complete conversation and summary of what Stem Cell Therapy can and cannot do…read more It can assist with kidney and liver values, muscles, reflex ability,etc. Anyone that thinks it can make a difference when there is bone on bone- consider humans and the fact is when it's bone on bone we get a knee replacement. Vet Stem Therapy is quite amazing, but one should not expect complete miraculous results that even humans going through it cannot expect!